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This healthcare service has 1 current healthcare service locations.
Emergency Information 
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Multiple Sclerosis Clinic   at
Kaye Edmonton Clinic
Specialty: Neurology
Connect Care Department: EDM UAH KEC MS
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Multiple Sclerosis (MS) Clinic and Autoimmune Neurology at the Kaye Edmonton Clinic specializes in diagnosing and treating patients living with MS, as well as other autoimmune conditions of the central nervous system.This includes, but is not limited to people with:
  • neuromyelitis optica spectrum disorder (NMOSD)
  • myelin oligodendrocyte glycoprotein antibody-associated disorder (MOGAD)
  • neurosarcoidosis
  • autoimmune encephalitis
  • paraneoplastic disorders
  • CNS complications or rheumatologic disorders, and CNS complications of immune checkpoint inhibitors
Consultation services are provided to other health care professionals.

This clinic provides education to medical students, residents, and fellows who are in training.

This clinic does not provide Emergency or walk-in services.

Clinic services are provided by a multidisciplinary team including neurologists at the Kaye Edmonton Clinic.
The Multiple Sclerosis (MS) Clinic and Autoimmune Neurology at the Kaye Edmonton Clinic specializes in diagnosing and treating patients living with MS, as well as other autoimmune conditions of the central nervous system.This includes, but is not limited to people with:
  • neuromyelitis optica spectrum disorder (NMOSD)
  • myelin oligodendrocyte glycoprotein antibody-associated disorder (MOGAD)
  • neurosarcoidosis
  • autoimmune encephalitis
  • paraneoplastic disorders
  • CNS complications or rheumatologic disorders, and CNS complications of immune checkpoint inhibitors
Consultation services are provided to other health care professionals.

This clinic provides education to medical students, residents, and fellows who are in training.

This clinic does not provide Emergency or walk-in services.

Clinic services are provided by a multidisciplinary team including neurologists at the Kaye Edmonton Clinic.
ELIGIBILITY REQUIREMENTS
Patients diagnosed with MS but who are not MS Clinic patients and are not followed by a non-MS clinic neurologist who experience:
  • Disabling relapses not thought to require hospitalization.
  • Moderate or severe treatment adverse events in a patient recentlymoved to our referral area but started on MS therapy by a previous neurologist.
  • Patients newly diagnosed with acute optic neuritis by an ophthalmologist.
  • Patients newly diagnosed with MS or suspected MS by a neurologist and who will not be followed by that neurologist.
Patients diagnosed with MS but who are not MS Clinic patients and are not followed by a non-MS clinic neurologist who experience:
  • Disabling relapses not thought to require hospitalization.
  • Moderate or severe treatment adverse events in a patient recentlymoved to our referral area but started on MS therapy by a previous neurologist.
  • Patients newly diagnosed with acute optic neuritis by an ophthalmologist.
  • Patients newly diagnosed with MS or suspected MS by a neurologist and who will not be followed by that neurologist.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Neurology, type EDM UAH KEC MS in the “To Department” section and complete order.

Referrals received without the REQUIRED information as per our criteria, will be returned to the referring physician for completion.
Illegible referrals will be returned with a request for more information, before or during triage.

Referrals more appropriate for another neurology program will be forwarded (you will be notified).

Referrals may be declined if they do not meet clinic criteria; in this case you will be notified and advised regarding alternate referral destinations if appropriate but it will be your responsibility to make an alternate referral.
Send an Internal Referral using the Ambulatory Referral Order to Neurology, type EDM UAH KEC MS in the “To Department” section and complete order.

Referrals received without the REQUIRED information as per our criteria, will be returned to the referring physician for completion.
Illegible referrals will be returned with a request for more information, before or during triage.

Referrals more appropriate for another neurology program will be forwarded (you will be notified).

Referrals may be declined if they do not meet clinic criteria; in this case you will be notified and advised regarding alternate referral destinations if appropriate but it will be your responsibility to make an alternate referral.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-407-5515
FAX
780-407-1507
REFERRAL PHONE
780-407-5515
REFERRAL FAX
780-407-1507
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
CNS symptom
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
MRI of brain that is suggestive of MS
 
Within 1 month
+-
Multiple sclerosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Completed cranial MRI before referral
 
Current
transverse myelitis
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
CNS symptom
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Neurology and Ophthalmology Referral Letters
 
Within 1 month
Discharge Summaries
 
Within 1 month
List of Co-morbidities
 
Within 3 months
MRI
 
Within 1 month
Suspected CNS demyelination, including optic neuritis, transverse myelitis, ADEM or neuromyelitis optica.
 
Within 1 month
+-
Multiple sclerosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Neurology and Ophthalmology Referral Letters
 
Within 1 month
Discharge Summaries
 
Within 1 month
List of Co-morbidities
 
Within 3 months
Completed cranial MRI before referral
 
Current
Suspected MS
 
Within 1 month
+-
Primary progressive multiple sclerosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Neurology and Ophthalmology Referral Letters
 
Within 1 month
Discharge Summaries
 
Within 1 month
List of Co-morbidities
 
Within 3 months
persistent sub Acute CNS symptoms
 
Within 1 month
+-
Emergent Reason for Referral
Additional Details
+-
Multiple sclerosis (MS) exacerbation
Disabling symptoms associated with inability to safely manage as an outpatient.  Paraparesis, hemiparesis, and severe dysphagia are typical examples. SEND TO THE EMERGENCY DEPARTMENT
+-
Psychiatric sign or symptom
Severe psychiatric co-morbidities (depression and psychosis) may require emergency assessment and psychiatric management  SEND TO THE EMERGENCY DEPARTMENT.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed on weekends and statutory holidays.
   
 
ADDRESS
4D
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Clinic Hours are from Monday ¿ Friday 0800 a.m. ¿ 4:00 p.m.
  • MS Clinic is closed on weekends and holidays
  • Please bring your medical list
  • Please bring all your requests for refills or new prescriptions
  • Please bring any questions or concerns
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Clinic Hours are from Monday ¿ Friday 0800 a.m. ¿ 4:00 p.m.
  • MS Clinic is closed on weekends and holidays
  • Please bring your medical list
  • Please bring all your requests for refills or new prescriptions
  • Please bring any questions or concerns
 
DIRECTIONS
Kaye Edmonton Clinic is located off of University Ave and 114 Street in NW Edmonton. Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
Kaye Edmonton Clinic is located off of University Ave and 114 Street in NW Edmonton. Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
 
PHONE
780-407-5515
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointment may be offered at this service. Call the clinic directly for more information.
Virtual appointment may be offered at this service. Call the clinic directly for more information.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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