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This healthcare service has 1 current healthcare service locations.
Emergency Information 
Developmental Disabilities Mental Health - Arnika Centre   at
Calgary 3465 26 Avenue NE
Specialty: Addiction and Mental Health
Connect Care Department: CGY SR AMH DDMH
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides psychiatric assessment and consultation to adults and teenagers 17 years of age and older with an intellectual disability and a mental health concern and / or significant behavioural problem, see below for criteria.

Developmental Disabilities Mental Health (DDMH) – Arnika offers psychiatric assessment and stabilization, via medication, for individuals with Intellectual Developmental Disabilities (IDD), mental health concerns, and / or significant behavioural problems. DDMH only accepts referrals for persons who have been deemed eligible for supports with Persons with Developmental Disabilities (PDD). Once the initial assessment by the psychiatrist is complete, the patient may be referred internally for evidence based interventions provided by allied health resources internal to DDMH - Arnika. This is at the psychiatrists discretion. DDMH is a consultation service and once the patient has achieved mental health stability, a discharge back to the family physician will occur.

Provides psychiatric assessment and consultation to adults and teenagers 17 years of age and older with an intellectual disability and a mental health concern and / or significant behavioural problem, see below for criteria.

Developmental Disabilities Mental Health (DDMH) – Arnika offers psychiatric assessment and stabilization, via medication, for individuals with Intellectual Developmental Disabilities (IDD), mental health concerns, and / or significant behavioural problems. DDMH only accepts referrals for persons who have been deemed eligible for supports with Persons with Developmental Disabilities (PDD). Once the initial assessment by the psychiatrist is complete, the patient may be referred internally for evidence based interventions provided by allied health resources internal to DDMH - Arnika. This is at the psychiatrists discretion. DDMH is a consultation service and once the patient has achieved mental health stability, a discharge back to the family physician will occur.

ELIGIBILITY REQUIREMENTS
The Arnika Centre is appropriate for individuals who:
  • Are deemed eligible for support with PDD (have applied and received a letter of eligibility from PDD)
  • Are over the age of 17 years
  • Have a family doctor and the family doctor is supportive of the referral
  • Have symptoms of a mental illness
  • May have severe behaviour problem(s) that markedly disrupts or impairs daily functioning or the client’s access to disability/community supports (ie. physical aggression, property destruction, self-injury, sexual misconduct, bolting)
    • If behaviour problems are the presenting reason for referral:
      • community- based behaviour consultation supports have been tried and failed to address the behaviour problem or
      • there are safety concerns for family, support staff, community at large;
    • Are in agreement to attend at the Arnika Centre in person for all psychiatry appointments. If living outside of Calgary city limits, understand that may not be eligible for internal allied health resources or services may be limited to psychiatry only. No CTO management outside of Calgary CTO office
    • Client/legal guardian(s) understands and agrees to medication as the primary focus of treatment;
    • Are unable to participate in services at traditional community mental health clinics due to disability needs or behavioural challenges.
The Arnika Centre is not appropriate for individuals who/whose
  • are able to have needs met through traditional community mental health services or
  • disability support needs are unmet by PDD and behavioural challenges are largely related to unmet needs for supervision or support;
  • primary problem, in addition to IDD, is borderline personality disorder and the individual is not amenable to change oriented therapy.
  • primary problem, in addition to the IDD, is substance use disorder and the client is resistant to SUD treatment;
  • referral is for court mandated treatment (please note forensic history is not an exclusion criteria)
  • has a history of being discharged from the Arnika Centre for lack of engagement or due to extreme targeted threats or violence to staff or property destruction
The Arnika Centre is appropriate for individuals who:
  • Are deemed eligible for support with PDD (have applied and received a letter of eligibility from PDD)
  • Are over the age of 17 years
  • Have a family doctor and the family doctor is supportive of the referral
  • Have symptoms of a mental illness
  • May have severe behaviour problem(s) that markedly disrupts or impairs daily functioning or the client’s access to disability/community supports (ie. physical aggression, property destruction, self-injury, sexual misconduct, bolting)
    • If behaviour problems are the presenting reason for referral:
      • community- based behaviour consultation supports have been tried and failed to address the behaviour problem or
      • there are safety concerns for family, support staff, community at large;
    • Are in agreement to attend at the Arnika Centre in person for all psychiatry appointments. If living outside of Calgary city limits, understand that may not be eligible for internal allied health resources or services may be limited to psychiatry only. No CTO management outside of Calgary CTO office
    • Client/legal guardian(s) understands and agrees to medication as the primary focus of treatment;
    • Are unable to participate in services at traditional community mental health clinics due to disability needs or behavioural challenges.
The Arnika Centre is not appropriate for individuals who/whose
  • are able to have needs met through traditional community mental health services or
  • disability support needs are unmet by PDD and behavioural challenges are largely related to unmet needs for supervision or support;
  • primary problem, in addition to IDD, is borderline personality disorder and the individual is not amenable to change oriented therapy.
  • primary problem, in addition to the IDD, is substance use disorder and the client is resistant to SUD treatment;
  • referral is for court mandated treatment (please note forensic history is not an exclusion criteria)
  • has a history of being discharged from the Arnika Centre for lack of engagement or due to extreme targeted threats or violence to staff or property destruction
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and send it to Access Mental Health via fax using the fax number in this profile.
Complete the referral form and send it to Access Mental Health via fax using the fax number in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SR AMH DDMH in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SR AMH DDMH in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
The Arnika Centre is not connected to any residential facilities or disability support programming. For such services, please contact the patient's PDD caser worker. Arnika does not provide crisis services, community outreach, crisis services or case management.
The following are criteria for discharge from the Arnika Centre:
  • Presenting mental health symptoms and concerns have been explored fully and stabilized as much as possible or there have been no medication changes for at least one year, and there has been no recurrence or worsening of presenting concerns during.
  • The patient’s outstanding difficulties cannot be directly attributed to modifiable psychiatric disorder (are behavioural in nature or related to severe and chronic personality disorder or severe substance use disorder)
  • Patient reports ongoing mental health symptoms but is disinterested in change therapy (such as prescribed medication, changes to lifestyle or evidence-based psychotherapy as recommended by psychiatry)
  • The medication regimen can be reasonably supported by a primary care physician
  • Failure to attend regularly scheduled appointments
The Arnika Centre is not connected to any residential facilities or disability support programming. For such services, please contact the patient's PDD caser worker. Arnika does not provide crisis services, community outreach, crisis services or case management.
The following are criteria for discharge from the Arnika Centre:
  • Presenting mental health symptoms and concerns have been explored fully and stabilized as much as possible or there have been no medication changes for at least one year, and there has been no recurrence or worsening of presenting concerns during.
  • The patient’s outstanding difficulties cannot be directly attributed to modifiable psychiatric disorder (are behavioural in nature or related to severe and chronic personality disorder or severe substance use disorder)
  • Patient reports ongoing mental health symptoms but is disinterested in change therapy (such as prescribed medication, changes to lifestyle or evidence-based psychotherapy as recommended by psychiatry)
  • The medication regimen can be reasonably supported by a primary care physician
  • Failure to attend regularly scheduled appointments
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-8301
FAX
403-943-8367
REFERRAL PHONE
403-943-1500
REFERRAL FAX
403-943-9044
REFERRAL FORM
Referral Form

Contact Access Mental Health ph: 403-943-1500 fax: 403-943-9044
Referral Form

Contact Access Mental Health ph: 403-943-1500 fax: 403-943-9044
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Mental health disorder
Mental health and medical diagnoses
 
Within 1 month
Detailed description of current mental health status and/or behavioral challenges
 
Within 1 month
Current medications and previous medication trials (if known)
 
Within 1 month
Psychoeducational report including FSIQ score.
 
Within 12 months
If applicable, provide a list of past mental health related hospitalizations (if known)
Mental health disorder and/or behavioral problems that are refractory to psychotherapy, behavioral support services and/or first line psychopharmacology.
High risk behavior i.e. presenting with behavior that poses a danger to self or others.
Major mental health disorder causing impairment or suffering.
PATIENT APPOINTMENT INFORMATION
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MISSED APPOINTMENT GUIDELINES
After two late cancellations (less than 48 hours prior to appointment) or no shows for appointments, the referral will be closed and a new referral will be required.
After two late cancellations (less than 48 hours prior to appointment) or no shows for appointments, the referral will be closed and a new referral will be required.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
This not a walk-in service. An appointment is required. Call between the listed hours to book an appointment.
   
 
ADDRESS
Ground Floor
3465 26 Avenue NE
Calgary Alberta
T1Y 6L4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Address is 3465 26 Ave NE.
Accessible by C-Train and Transit at Rundle Station. 
Located in strip mall along 26 Avenue, accessible from the parking lot. The clinic is south of the Peter Lougheed Hospital.
Address is 3465 26 Ave NE.
Accessible by C-Train and Transit at Rundle Station. 
Located in strip mall along 26 Avenue, accessible from the parking lot. The clinic is south of the Peter Lougheed Hospital.
 
PHONE
403-943-8301
 
PARKING INSTRUCTIONS
Parking in front of Arnika is available for a fee.
Parking in front of Arnika is available for a fee.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available.
There is currently no parking map available.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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