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This healthcare service has 1 current healthcare service locations.
Emergency Information 
Home Nutrition Support Program - Pediatrics   at
Alberta Children's Hospital
Specialty: Pediatric Gastroenterology
Connect Care Department: CGY ACH PED HOME EN NUTRITION
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Offers teaching and support to patients and their families to manage tube feeding at home.Education, support and monitoring of Pediatric clients up to age 18 years who receive feeding by a feeding device (NG, NJ, G-Tube or GJ tube) in their home.

A multidisciplinary team who work together to assist families and caregivers in managing a child's tube feeding at home.

In addition to education and support, the program provides regular review and follow up of:
  • Client nutritional requirements and growth
  • Formula, equipment and supply needs
  • Oral feeding review
  • Management of tube site issues
This program provides service to Calgary area clients including, north to Red Deer and South to the Alberta border.

Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.
Offers teaching and support to patients and their families to manage tube feeding at home.Education, support and monitoring of Pediatric clients up to age 18 years who receive feeding by a feeding device (NG, NJ, G-Tube or GJ tube) in their home.

A multidisciplinary team who work together to assist families and caregivers in managing a child's tube feeding at home.

In addition to education and support, the program provides regular review and follow up of:
  • Client nutritional requirements and growth
  • Formula, equipment and supply needs
  • Oral feeding review
  • Management of tube site issues
This program provides service to Calgary area clients including, north to Red Deer and South to the Alberta border.

Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.
ELIGIBILITY REQUIREMENTS
A patient is eligible for the ACH HNSP Clinical Service if they meet all of these criteria: 
1. Patient < 18 years of age  
2. Patient lives in the catchment area of ACH  
3. Patient requires enteral feeding due to one of the following: 
  • Nutritional requirements due to an underlying gastrointestinal condition (e.g. Crohn’s Disease), or 
  • Hydration requirements due to underlying condition (eg. renal disease) 
Patients are not eligible for HNSP solely for administration of medications. 

4. Patient and/or parent(s)/caregiver(s) agree to enter the HNSP program, participate in education sessions and follow the recommended practices for enteral feeding 
5. Patient and/or parent(s)/caregiver(s) demonstrate the ability to manage tube feeds in a safe manner, including replacing enteral tubes (except jejunal tubes)  
6. Patient’s residence is safe and has access to telephone, electricity and running water 
7. Patient has a primary care physician/clinic and a dietician responsible for follow-up and family agrees to follow up as recommended 
In addition, a patient may be eligible for non-clinical support services such as payment and/or procurement of formula and enteral feeding supplies if, in addition to the above: 

1. The patient lives in Alberta, and 
2. The patient has an Alberta Health Care Insurance number.
A patient is eligible for the ACH HNSP Clinical Service if they meet all of these criteria: 
1. Patient < 18 years of age  
2. Patient lives in the catchment area of ACH  
3. Patient requires enteral feeding due to one of the following: 
  • Nutritional requirements due to an underlying gastrointestinal condition (e.g. Crohn’s Disease), or 
  • Hydration requirements due to underlying condition (eg. renal disease) 
Patients are not eligible for HNSP solely for administration of medications. 

4. Patient and/or parent(s)/caregiver(s) agree to enter the HNSP program, participate in education sessions and follow the recommended practices for enteral feeding 
5. Patient and/or parent(s)/caregiver(s) demonstrate the ability to manage tube feeds in a safe manner, including replacing enteral tubes (except jejunal tubes)  
6. Patient’s residence is safe and has access to telephone, electricity and running water 
7. Patient has a primary care physician/clinic and a dietician responsible for follow-up and family agrees to follow up as recommended 
In addition, a patient may be eligible for non-clinical support services such as payment and/or procurement of formula and enteral feeding supplies if, in addition to the above: 

1. The patient lives in Alberta, and 
2. The patient has an Alberta Health Care Insurance number.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Complete the referral form and fax it to the service using the contact information in this profile
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Gastroenterology, enter CGY ACH PED HOME EN NUTRITION in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Gastroenterology, enter CGY ACH PED HOME EN NUTRITION in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
New patients should receive the Outpatient Clinics Welcome Letter.
New patients should receive the Outpatient Clinics Welcome Letter.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-7329
FAX
403-955-2510
REFERRAL PHONE
403-955-7329
REFERRAL FAX
403-955-2510
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Enteral nutrition
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
Missed appointments are minimized by requiring a re-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located on the corner of 24 Avenue NW and West Campus Drive NW.
Located on the corner of 24 Avenue NW and West Campus Drive NW.
 
PHONE
403-955-7329
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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