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This healthcare service has 1 current healthcare service locations.
Emergency Information 
All Locations for Service ▼
Addiction and Mental Health - Virtual Opioid Dependency Program   at
Alberta Wide
Specialty: Addiction and Mental Health
Connect Care Department: PON CCMHBI AMH VODP
Estimated time to routine appointment: Not Available
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications to people with opioid use disorder and helps them access services they need to live healthy lives. Youth Focused treatment available.Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations. Patients are stabilized on medications under close medical supervision and evaluation of response to medication.

When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.

Services available may include:
  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening
Services are voluntary and confidential.

For more information, visit our website.

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.
Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications to people with opioid use disorder and helps them access services they need to live healthy lives. Youth Focused treatment available.Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations. Patients are stabilized on medications under close medical supervision and evaluation of response to medication.

When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.

Services available may include:
  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening
Services are voluntary and confidential.

For more information, visit our website.

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.
ELIGIBILITY REQUIREMENTS
The clinic provides care for individuals who present with opioid use disorder. Additionally, the individual is seeking medication assisted treatment. 

This is a voluntary program.
The clinic provides care for individuals who present with opioid use disorder. Additionally, the individual is seeking medication assisted treatment. 

This is a voluntary program.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type PON CCMHBI AMH VODP in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type PON CCMHBI AMH VODP in the “To Department” section and complete order.  
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self refer by calling the service using the contact information in this profile.
Clients can self refer by calling the service using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
Patients are stabilized on opioid agonist treatment under medical supervision and evaluation of response to medication. Registered Nurses available to provide medication teaching and provide nursing care related to treatment. Addiction Counsellor and Mental health therapist available for appointments as determined by team.
Patients are stabilized on opioid agonist treatment under medical supervision and evaluation of response to medication. Registered Nurses available to provide medication teaching and provide nursing care related to treatment. Addiction Counsellor and Mental health therapist available for appointments as determined by team.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Wait list status update every 4 days.
 
FAX
403-355-0666
TOLL FREE PHONE
1-844-383-7688
REFERRAL PHONE
1-844-383-7688
REFERRAL FAX
403-355-0666
REFERRAL FORM
Individuals can call the clinic without an appointment from 0800-2000 daily.
Individuals can call the clinic without an appointment from 0800-2000 daily.
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Opioid dependence
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Provides medication assisted treatment and psychosocial support virtually across the province
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Opioid dependence, on agonist therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Prescription Management, medical follow up, urine testing, counseling and treatment planning and psychosocial support.  
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Emergent Reason for Referral
Additional Details
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Opioid abuse
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Opioid withdrawal
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance to cancel or re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance to cancel or re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 8:00 pm
Tuesday: 8:00 am - 8:00 pm
Wednesday: 8:00 am - 8:00 pm
Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 8:00 pm
Saturday: 8:00 am - 8:00 pm
Sunday: 8:00 am - 8:00 pm
Description:
Patient appointment information: 8:00 AM - 8:00 PM Monday to Sunday.
   
 
ADDRESS

Alberta
T5K 2B6
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
 
PHONE
TOLL FREE PHONE
1-844-383-7688
 
PARKING INSTRUCTIONS
N/A
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
N/A
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
 
EMAIL
vodp@ahs.ca
VIRTUAL APPOINTMENT INFORMATION
All clients will be notified of their upcoming appointments via their preferred communication method and provided a dial in link that they will access at their appointment time.  Should any person experience difficulty connecting virtually for their appointment, please call the main VODP phone number to request assistance with logging into their appointment.
All clients will be notified of their upcoming appointments via their preferred communication method and provided a dial in link that they will access at their appointment time.  Should any person experience difficulty connecting virtually for their appointment, please call the main VODP phone number to request assistance with logging into their appointment.
 
PARKING MAP
N/A
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
N/A
VODP is a Virtual Program.  Clients attend appointments virtually from anywhere in Alberta.  There is no need to travel to the VODP offices.
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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