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This healthcare service has 1 current healthcare service locations.
Emergency Information 
Day Medicine   at
Red Deer Regional Hospital Centre
Specialty: Day Medicine
Connect Care Department: RED RDHC DAY MEDICINE
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Central
SERVICE DESCRIPTION
Ambulatory care clinic that provides care to patients requiring Intravenous infusion therapies, and infusion of blood/blood products.Services provided may include:
  • IV infusion therapies
  • blood or blood product administration
Ambulatory care clinic that provides care to patients requiring Intravenous infusion therapies, and infusion of blood/blood products.Services provided may include:
  • IV infusion therapies
  • blood or blood product administration
ELIGIBILITY REQUIREMENTS
Criteria for IV iron: Confirm indication for treatment
  • Low ferritin, and at least 1 of the following: (choose at least one)
    • symptomatic (dyspnea, chest pain, lightheaded, syncope, ongoing bleeding)
    • asymptomatic but with Hgb less than 80g/l o failure to respond to adequate trial of oral iron (specify types and duration of therapy trailed)
    • known to have malabsorption
  • Low ferritin: 15 yrs. or greater:
    • Male ferritin less than 30 mcg/l
    • Female less than 20mcg/l. Under 15 yrs.:
      • ferritin less than 15 mcg/l
  • Labs
    • Referring provider is responsible for ordering and managing all relevant Lab tests (such as CBC with Differential, Reticulocyte Count, Ferritin, Iron/TIBC, Phosphate)
Criteria for IV iron: Confirm indication for treatment
  • Low ferritin, and at least 1 of the following: (choose at least one)
    • symptomatic (dyspnea, chest pain, lightheaded, syncope, ongoing bleeding)
    • asymptomatic but with Hgb less than 80g/l o failure to respond to adequate trial of oral iron (specify types and duration of therapy trailed)
    • known to have malabsorption
  • Low ferritin: 15 yrs. or greater:
    • Male ferritin less than 30 mcg/l
    • Female less than 20mcg/l. Under 15 yrs.:
      • ferritin less than 15 mcg/l
  • Labs
    • Referring provider is responsible for ordering and managing all relevant Lab tests (such as CBC with Differential, Reticulocyte Count, Ferritin, Iron/TIBC, Phosphate)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the appropriate treatment request form and fax it to this service using the contact information on this profile.
Treatment request forms are available under the Referral Form on this page.

Please indicate on referral if this is to be considered urgent.
Complete the appropriate treatment request form and fax it to this service using the contact information on this profile.
Treatment request forms are available under the Referral Form on this page.

Please indicate on referral if this is to be considered urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Submit a Therapy Plan request to RED RDHC DAY MEDICINE treatment department. Select/ add a problem and Assign Plan.
Submit a Therapy Plan request to RED RDHC DAY MEDICINE treatment department. Select/ add a problem and Assign Plan.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-357-5365
FAX
403-343-4458
REFERRAL PHONE
403-357-5365
REFERRAL FAX
403-343-4458
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Administration of blood product
Past medical history
 
Within 6 months
List of Current Medications
 
Within 6 months
+-
Intravenous infusion
Past medical history
 
Within 6 months
List of Current Medications
 
Within 6 months
+-
Intravenous infusion of iron
Past medical history
 
Within 6 months
List of Current Medications
 
Within 6 months
  • Confirm indication of treatment
  • Referring provider is responsible for ordering and managing all relevant Lab tests (such as CBC with Differential, Reticulocyte Count, Ferritin, Iron/TIBC, Phosphate). Blood work must be within 1 month of referral except Type and Screen which must be within 96 hours
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please provide 48 hours notificiation is you are unable to attend.
Please provide 48 hours notificiation is you are unable to attend.
 
HOURS OF OPERATION
Monday: 7:00 am - 4:00 pm
Tuesday: 7:00 am - 4:00 pm
Wednesday: 7:00 am - 4:00 pm
Thursday: 7:00 am - 4:00 pm
Friday: 7:00 am - 4:00 pm
Description:
By appointment only.
   
 
ADDRESS
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
 
DIRECTIONS
Red Deer Regional Hospital can be accessed from QE2 either north or south direction taking 32nd Avenue Exit and following hospital signs.  Use main entrance to access services.
Red Deer Regional Hospital can be accessed from QE2 either north or south direction taking 32nd Avenue Exit and following hospital signs.  Use main entrance to access services.
 
PHONE
403-357-5365
 
PARKING INSTRUCTIONS
Paid parking is available underground, in parkade or surrounding street parking.
Paid parking is available underground, in parkade or surrounding street parking.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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