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This healthcare service has 2 current healthcare service locations.
Outpatient Urology Clinic   at
South Health Campus
Specialty: Urology
Connect Care Department: CGY SHC COMMUNITY URO
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Service provides examination of the urinary tract.This service includes the following:
  • examination of the lower urinary tract using local anaesthesia for diagnosis, minor treatment, and follow-up
  • x-ray examinations
  • cystoscopy procedures
  • bladder cancer instillations
  • lithotripsy Procedures
  • video Urodynamic studies.
Service provides examination of the urinary tract.This service includes the following:
  • examination of the lower urinary tract using local anaesthesia for diagnosis, minor treatment, and follow-up
  • x-ray examinations
  • cystoscopy procedures
  • bladder cancer instillations
  • lithotripsy Procedures
  • video Urodynamic studies.
ELIGIBILITY REQUIREMENTS
Pediatrics and Adults
Pediatrics and Adults
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Complete the referral form and fax it to the service using the contact information in this profile
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Urology, type CGY SHC UROLOGY CL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Urology, type CGY SHC UROLOGY CL in the “To Department” section and complete order.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-3770
FAX
1-833-627-7023 (referral intake)
REFERRAL PHONE
833-553-3278 ext 1
REFERRAL FAX
1-833-627-7023 (referral intake)
REFERRAL FORM
For all adult urology referrals, please use the Facilitated Access to Specialized Treatment (FAST) Adult Urology Referral as the cover page for your referral, and fax the complete referral to Urology Central & Intake at 1-833-627-7023.
For all adult urology referrals, please use the Facilitated Access to Specialized Treatment (FAST) Adult Urology Referral as the cover page for your referral, and fax the complete referral to Urology Central & Intake at 1-833-627-7023.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Abnormal DRE
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

PSA
 
Within 3 months

Adrenal mass
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

24-hour urine metanephrines
 
Within 3 months

CT or MRI abdomen
 
Within 3 months

Creatinine
 
Within 3 months

Electrolytes
 
Within 3 months

Random Glucose Cortisol
 
Within 3 months

Bladder fistula
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CT Cystogram
 
Within 3 months

Bladder mass
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Cystoscopy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Elevated PSA
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

PSA x 2 done at least 4 weeks apart
 
Within 3 months

Urinalysis
 
Within 3 months

Urine culture
 
Within 3 months

Epididymal cyst
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Scrotal Ultrasound, which must include measured dimensions of the cyst
 
Within 6 months

Erectile dysfunction
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

AM testosterone(to be completed within the hours of 0800-1000)
 
Within 6 months

Fistula of the female genital tract
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CT Cystogram
 
Within 3 months

Foreskin problem
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Hematuria - gross
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Hydrocele of testis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Scrotal ultrasound which must include dimensions of the hydrocele
 
Within 3 months

Hydronephrosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatine
 
Within 3 months

Electrolytes
 
Within 3 months

Renal and Bladder Ultrasound
 
Within 3 months

Urinalysis
 
Within 3 months
If CT, no ultrasound is needed

Hypospadias
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Kidney stone
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 1 month

Electrolytes
 
Within 1 month

Kidney Ureter Bladder x-ray and renal colic CT or KUB x-ray and abdominal ultrasound
 
Within 1 month

Urinalysis
 
Within 1 month
If there is a discrepancy between the ultrasound and KUB x-ray, please consider a CT scan

LUTS - Lower urinary tract symptoms
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Patient must have failed a one-month trial of tamsulosin (Flomax) prior to referral

Male infertility
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Semen Analysis
 
Within 3 months

Microscopic hematuria
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatine
 
Within 12 months

Renal and Bladder Ultrasound
 
Within 12 months

Urinalysis x 2
 
Within 12 months

Urine Culture
 
Within 12 months
Hematuria Microscopic must be greater than or
equal to 3 RBC/HPF on at least two urinalysis prior
to referral

Neurogenic bladder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 3 months

Renal and Bladder Ultrasound
 
Within 3 months

Urinalysis
 
Within 3 months

Urine Culture
 
Within 3 months

Non-obstructive kidney stone
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 3 months

Electrolytes
 
Within 3 months

Kidney Ureter Bladder x-ray and renal colic CT or KUB x-ray and abdominal ultrasound
 
Within 3 months

Urinalysis
 
Within 3 months
If there is a discrepancy between the ultrasound and KUB x-ray, please consider a CT scan

Overactive bladder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 3 months

Electrolytes
 
Within 3 months

Renal and Bladder Ultrasound
 
Within 3 months

Urinalysis
 
Within 3 months

Urine Culture
 
Within 3 months

Penile mass
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC, INR
 
Within 3 months

CT Abdomen/pelvis with contrast
 
Within 3 months

Peyronies disease
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

  • AM testosterone(to be completed within the hours of 0800-1000)
  • Fasting glucose
  • Lipids panel
 
Within 6 months

Patient to bring picture of erection to appointment (within 30 days)
 
Within 6 months

Recurrent urinary tract infection
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 3 months

Renal and Bladder ultrasound
 
Within 3 months

Urinalysis
 
Within 3 months

Urine Culture
 
Within 3 months

Renal cyst
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Renal mass greater than 4 cm
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CXR and Ultrasound or CT renal mass protocol
 
Within 3 months

Renal mass less than 4 cm
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CXR and Ultrasound or CT renal mass protocol
 
Within 3 months

Testicular mass
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Undescended testicle
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
With Negative BHCG and AFP

Urethral disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Urinalysis
 
Within 3 months

Urine culture
 
Within 3 months

Urinary bladder stone
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Urinary incontinence
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Urinalysis
 
Within 3 months

Urinary retention - acute
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Creatinine
 
Within 1 month

Electrolytes
 
Within 1 month

Urinalysis
 
Within 1 month

Urine Culture
 
Within 1 month

Vaginal prolapse
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Electrolytes, creatinine, urinalysis, urine culture
 
Within 3 months

Vasectomy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Vasectomy reversal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Voiding dysfunction
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Renal bladder ultrasound (no x-ray needed)
 
Within 6 months

Urinalysis
 
Within 6 months
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 3:00 pm
Tuesday: 8:00 am - 3:00 pm
Wednesday: 8:00 am - 3:00 pm
Thursday: 8:00 am - 3:00 pm
Friday: 8:00 am - 3:00 pm
   
 
ADDRESS
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance.
 
PHONE
403-956-3770
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6