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Emergency Information 
Alberta Cancer Physiatry Program   at
Arthur J.E. Child Comprehensive Cancer Centre
Specialty: Cancer Physiatry
Connect Care Department: CGY ACCC CANCER PHYSIATRY CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
The Alberta Cancer Physiatry Program offers comprehensive care aimed at assessing, diagnosing, and treating cancer-related side effects to enhance patients' function and quality of life.Our team of physiatrists - specialist physicians trained in Physical Medicine and Rehabilitation (Physiatry) - work to identify and address rehabilitation needs early, whether they arise from cancer itself or its treatments such as surgery, radiation therapy, transplant, and all systemic therapy. By focusing on the whole person, not just specific symptoms, our physiatrists tailor care to restore or optimize functional outcomes. We support patients throughout their cancer journey, from diagnosis and treatment to survivorship or palliative care, to maximize independence and well-being.
The Alberta Cancer Physiatry Program offers comprehensive care aimed at assessing, diagnosing, and treating cancer-related side effects to enhance patients' function and quality of life.Our team of physiatrists - specialist physicians trained in Physical Medicine and Rehabilitation (Physiatry) - work to identify and address rehabilitation needs early, whether they arise from cancer itself or its treatments such as surgery, radiation therapy, transplant, and all systemic therapy. By focusing on the whole person, not just specific symptoms, our physiatrists tailor care to restore or optimize functional outcomes. We support patients throughout their cancer journey, from diagnosis and treatment to survivorship or palliative care, to maximize independence and well-being.
ELIGIBILITY REQUIREMENTS
Inclusion Criteria:
  • Ages: 18 years old and over
  • The reason for referral must be related to an underlying cancer diagnosis and/or prior cancer treatment
  • Patient has rehabilitation goals that are appropriate for an outpatient, community-based rehabilitation program
  • Patient is motivated to participate in an active rehabilitation program
Exclusion Criteria:
  • Non-cancer-related functional impairments
  • Non-cancer-related lymphedema and primary lymphedema
Inclusion Criteria:
  • Ages: 18 years old and over
  • The reason for referral must be related to an underlying cancer diagnosis and/or prior cancer treatment
  • Patient has rehabilitation goals that are appropriate for an outpatient, community-based rehabilitation program
  • Patient is motivated to participate in an active rehabilitation program
Exclusion Criteria:
  • Non-cancer-related functional impairments
  • Non-cancer-related lymphedema and primary lymphedema
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.

All referrals made to physiatry are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.

For urgent referrals *Mark referral URGENT* and fax to the service using the contact information in this profile and page the Oncology Physiatrist on call.
Complete the referral form and fax it to the service using the contact information in this profile.

All referrals made to physiatry are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.

For urgent referrals *Mark referral URGENT* and fax to the service using the contact information in this profile and page the Oncology Physiatrist on call.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Physical Medicine Rehab (aka Cancer Physiatry), type CGY ACCC CANCER PHYSIATRY CL in the “To Department” section and complete order.  

All referrals made to physiatry are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.
Send an Internal Referral using the Ambulatory Referral Order to Physical Medicine Rehab (aka Cancer Physiatry), type CGY ACCC CANCER PHYSIATRY CL in the “To Department” section and complete order.  

All referrals made to physiatry are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.
ADDITIONAL SERVICE DETAILS
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
587- 231-5701
FAX
403-355-9734
REFERRAL PHONE
587-231-5701
REFERRAL FAX
403-355-9734
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cancer rehabilitation and readaption
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Cancer History:
  • Type
  • Staging
  • Recurrence
  • Metastases
  • Present Status
 
Within 1 month
Cancer Treatment History
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please provide at least 48 hours (2 business days) notice if you need to change or cancel your appointment.
If three appointments are missed without notice, a new referral from your referring provider will be required before additional appointments can be scheduled.
Please also note that a new referral is required if you have not been seen within the past two years.
Please provide at least 48 hours (2 business days) notice if you need to change or cancel your appointment.
If three appointments are missed without notice, a new referral from your referring provider will be required before additional appointments can be scheduled.
Please also note that a new referral is required if you have not been seen within the past two years.
 
HOURS OF OPERATION
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
   
 
ADDRESS
2nd Floor, Rehabilitation Oncology
3395 Hospital Drive NW
Calgary Alberta
T2N 5G2
PATIENT APPOINTMENT INSTRUCTIONS
Appointment Information
Please arrive 10 minutes early for your appointment.
Your first visit may take 45 to 60 minutes. During the visit, a cancer physiatrist (rehabilitation physician) or a physiatry resident will review your medical history and the cancer¿related challenges you’re experiencing. We may ask you to move your arms and legs or walk a few steps so we can assess your movement. We may also ask to see any mobility aids or equipment you use. Together, we will discuss a plan to help manage your symptoms and improve your quality of life.

Tips to prepare for your appointment
  • Bring your Alberta Health Card.
  • Bring a list of your current medications, including prescriptions, over¿the¿counter medicines, vitamins, and supplements.
  • Bring any recent test results or imaging reports completed outside of Alberta Health Services.
  • Wear comfortable, loose clothing that allows you to move easily.
  • If you use a cane, walker, brace, or wheelchair, please bring it with you so we can see how you use it.
    Bring a support person if you wish¿sometimes it helps to have a family member or friend with you.
Appointment Information
Please arrive 10 minutes early for your appointment.
Your first visit may take 45 to 60 minutes. During the visit, a cancer physiatrist (rehabilitation physician) or a physiatry resident will review your medical history and the cancer¿related challenges you’re experiencing. We may ask you to move your arms and legs or walk a few steps so we can assess your movement. We may also ask to see any mobility aids or equipment you use. Together, we will discuss a plan to help manage your symptoms and improve your quality of life.

Tips to prepare for your appointment
  • Bring your Alberta Health Card.
  • Bring a list of your current medications, including prescriptions, over¿the¿counter medicines, vitamins, and supplements.
  • Bring any recent test results or imaging reports completed outside of Alberta Health Services.
  • Wear comfortable, loose clothing that allows you to move easily.
  • If you use a cane, walker, brace, or wheelchair, please bring it with you so we can see how you use it.
    Bring a support person if you wish¿sometimes it helps to have a family member or friend with you.
 
DIRECTIONS
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
 
PHONE
587- 231-5701
 
PARKING INSTRUCTIONS
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available
 
EMAIL
WEBSITE
https://tiny.cc/cancerpmr
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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