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This healthcare service has 1 current healthcare service locations.
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Women's Cardiovascular Health Clinic - Central Access and Triage   at
South Health Campus
Central Access Healthcare Service
Specialty: Cardiology
Connect Care Department: AHS PROV WCHC CAT
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
Provincial Central Access and Triage for women's cardiovascular health clinics with the following areas of focus:
  • Arrhythmias
  • Autonomic Dysfunction
  • Non-Obstructive Microvascular Disease (MVD)
  • Cardio-Obstetrics - Pregnant women with heart conditions - REFERRALS ARE NOT ACCEPTED AT THIS TIME
  • Prevention - EXTERNAL REFERRALS ARE NOT ACCEPTED
We strive to provide comprehensive care which may include a referral to other appropriate services as needed. Following consultation, patients are transferred back to their regular GP or Specialist or Cardiologist for continued care.
Provincial Central Access and Triage for women's cardiovascular health clinics with the following areas of focus:
  • Arrhythmias
  • Autonomic Dysfunction
  • Non-Obstructive Microvascular Disease (MVD)
  • Cardio-Obstetrics - Pregnant women with heart conditions - REFERRALS ARE NOT ACCEPTED AT THIS TIME
  • Prevention - EXTERNAL REFERRALS ARE NOT ACCEPTED
We strive to provide comprehensive care which may include a referral to other appropriate services as needed. Following consultation, patients are transferred back to their regular GP or Specialist or Cardiologist for continued care.
ELIGIBILITY REQUIREMENTS
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.

  1. Read the Service Description and Eligibility Requirements to ensure your patient is appropriate for this service.
  2. Read the Referral Guidelines table below to find the reason why you are referring to this service.
  3. Click the (+) on the Referral Guidelines table below to ensure you the applicable required information and investigations to accompany the referral before submission. Review the applicable referral processes below and follow the instructions to submit the referral.
Referrals will be triaged and assigned to the most appropriate Women’s cardiovascular Health Clinic. Sometimes referrals will be returned to the referring physician requesting more information or suggesting a specific clinical pathway to be tried prior to referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.

  1. Read the Service Description and Eligibility Requirements to ensure your patient is appropriate for this service.
  2. Read the Referral Guidelines table below to find the reason why you are referring to this service.
  3. Click the (+) on the Referral Guidelines table below to ensure you the applicable required information and investigations to accompany the referral before submission. Review the applicable referral processes below and follow the instructions to submit the referral.
Referrals will be triaged and assigned to the most appropriate Women’s cardiovascular Health Clinic. Sometimes referrals will be returned to the referring physician requesting more information or suggesting a specific clinical pathway to be tried prior to referral.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the Women's Clinic Referral Form and fax it to the service using the contact information on this profile.
Complete the Women's Clinic Referral Form and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Cardiology, type AHS PROV WCHC CAT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Cardiology, type AHS PROV WCHC CAT in the “To Department” section and complete order.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
ADDITIONAL SERVICE DETAILS
This service includes:
  • Cardio-obstetrics - it involves a multidisciplinary team that provides care for women with heart conditions before, during, and after pregnancy. This includes women with pre-existing heart conditions, those who develop heart problems during pregnancy, and those with previous cardiac complications related to pregnancy.
  • Arrhythmia - for the assessment of women with cardiac arrhythmias/ atrial fibrillation or flutter.
  • Non-Obstructive Microvascular Disease - for the evaluation of microvascular diseases and coronary function testing in women with non-obstructive CAD
  • Prevention - for follow from other services within the clinic. Only internal referrals are accepted.
This service includes:
  • Cardio-obstetrics - it involves a multidisciplinary team that provides care for women with heart conditions before, during, and after pregnancy. This includes women with pre-existing heart conditions, those who develop heart problems during pregnancy, and those with previous cardiac complications related to pregnancy.
  • Arrhythmia - for the assessment of women with cardiac arrhythmias/ atrial fibrillation or flutter.
  • Non-Obstructive Microvascular Disease - for the evaluation of microvascular diseases and coronary function testing in women with non-obstructive CAD
  • Prevention - for follow from other services within the clinic. Only internal referrals are accepted.
 
CENTRAL ACCESS REFERRAL PHONE
403-956-2657
CENTRAL ACCESS REFERRAL FAX
403-956-2694
REFERRAL ADVICE
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Arrhythmia
PLEASE ENSURE ALL THE FOLLOWING INFORMATION IS INCLUDED WITH YOUR REFERRAL (additional indication specific requirements listed below):
  • Referral Letter including history
  • Medication List
  • Cardiac Testing
  • Lab results
 
Within 3 months

Referrals must include baseline ECG with ECG documentation of AF, AFL, SVT or VT.
 
Within 3 months

PLEASE CHECK ALL THAT APPLY:
  • Opinion for Ablation
  • Evaluation and Management of:
    • Premature Ventricular Contractions (PVC)
    • VT
    • SVT
    • Syncope
  • Management of atrial fibrillation or flutter
 
Within 3 months

Atrial fibrillation
PLEASE ENSURE ALL THE FOLLOWING INFORMATION IS INCLUDED WITH YOUR REFERRAL (additional indication specific requirements listed below):
  • Referral Letter including history
  • Medication List
  • Cardiac Testing
  • Lab results
 
Within 3 months

Referrals must include baseline ECG with ECG documentation of AF, AFL
 
Within 3 months

Coronary microvascular disease
PLEASE ENSURE ALL THE FOLLOWING INFORMATION IS INCLUDED WITH YOUR REFERRAL (additional indication specific requirements listed below):
  • Referral Letter including history
  • Medication List
  • Cardiac Testing
  • Lab results
 
Within 3 months

Symptoms and Testing MUST be completed Presenting Symptoms (select all that apply):
  • Persistent or recurrent chest discomfort
  • Rest angina (e.g., early morning, post-prandial)
  • Rest angina (e.g., early morning, post-prandial)
  • Chest pain with triggers suggestive of vasospasm (e.g., cold exposure, emotional stress)
 
N/A

Symptoms and Testing MUST be completed Testing Results (select all that apply):
  • Non-obstructive CAD (<50% in all major epicardial vessels) on CTA or Angiography
  • Stress imaging with ischemia and <50% CAD (on CTA or Angiography)
  • Elevated troponin with normal coronaries (<50% on CTA or Angiography; low risk MPI)
  • Low Risk Perfusion on Stress Imaging with one of the above presenting symptoms
  • Confirmed diagnosis of Non-Obstructive Microvascular Disease or Vasospasm for management consult.
  • Confirmed diagnosis of Spontaneous Coronary Artery Dissection for management consult.
 
Within 3 months
NON-OBSTRUCTIVE MICROVASCULAR DISEASE

Postural orthostatic tachycardia syndrome
PLEASE ENSURE ALL THE FOLLOWING INFORMATION IS INCLUDED WITH YOUR REFERRAL (additional indication specific requirements listed below):
  • Referral Letter including history
  • Medication List
  • Cardiac Testing
  • Lab results
 
Within 3 months

Must have baseline ECG and full orthostatic vitals (up to 10min) sitting and standing, including a comment stating no stimulants were taken within 72hrs.
 
Within 3 months


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6