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This healthcare service has 1 current healthcare service locations.
Avicenna Centre for Brain Health   at
4525 Monterey Ave NW
Specialty: Psychiatry
Estimated time to routine appointment: Within 3 months
Private
SERVICE DESCRIPTION
Child, Adult and Geriatric psychiatric service for the residents of Alberta.

We are delighted to announce our Calgary location for the Child, Adult and Geriatric psychiatric service for the residents of Alberta.
Child, Adult and Geriatric psychiatric service for the residents of Alberta.

We are delighted to announce our Calgary location for the Child, Adult and Geriatric psychiatric service for the residents of Alberta.
ELIGIBILITY REQUIREMENTS
Child, Adult and Geriatric psychiatric service for the residents of Alberta.
Child, Adult and Geriatric psychiatric service for the residents of Alberta.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Referrals marked urgent will be put on the cancellation waitlist for an earlier appointment.
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Referrals marked urgent will be put on the cancellation waitlist for an earlier appointment.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: Referrals marked urgent will be put on the cancellation waitlist for an earlier appointment.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: Referrals marked urgent will be put on the cancellation waitlist for an earlier appointment.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 72 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 60 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 60 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
ADHD - Attention deficit disorder with hyperactivity
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current

Assessment of psychotic and behavioral symptoms of dementia
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current

Cognitive and behavioral therapy
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
CBT

Developmentally disabled
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current

Dialectical behavior therapy
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
DBT

Memory assessment
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current

Mental health care
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current

Family History of Mental Conditions
 
N/A
  • Adult Mental Health Clinic
  • Child & Adolescent Mental Health Clinic
  • Older Adult Mental Health Clinic (65+)
Virtual therapy services available across the province, including CBT (Cognitive Behavioral Therapy) and DBT (Dialectical Behavior Therapy)

Mild cognitive impairment
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
Mild Cognitive Impairment Assessment

Referral to child and adolescent psychiatry service
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
Child Psychiatry

Referral to psychiatry service
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
Adult Psychiatry

Referral to psychogeriatric service
Part Medical History
 
Within 6 months

Description, onset and duration of symptoms
 
Current
Geriatric Psychiatry
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please provide at least 48 hours' notice for any rescheduling. A $50 cancellation fee will be charged for late changes or missed visits, payable prior to scheduling your next session.
Please provide at least 48 hours' notice for any rescheduling. A $50 cancellation fee will be charged for late changes or missed visits, payable prior to scheduling your next session.
 
HOURS OF OPERATION
Monday: 12:00 pm - 08:00 pm
Tuesday: 12:00 pm - 08:00 pm
Wednesday: 12:00 pm - 08:00 pm
Thursday: 12:00 pm - 08:00 pm
Friday: 12:00 pm - 08:00 pm
Saturday: 11:00 am - 06:00 pm
   
 
ADDRESS
Suite 210, 4525 Monterey Ave NW
Calgary Alberta
T3B 0L4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Avicenna Centre for Brain Health, located at 4525 Monterey Ave NW in Calgary, is situated at the intersection of 16th Avenue NW and Monterey Avenue NW in the Montgomery district. For those travelling by vehicle, the property is easily accessible via the Trans-Canada Highway (16th Ave), with both free street parking and a dedicated paid surface lot available on-site. The location is also well-served by Calgary Transit, specifically Routes 1 and 405, which provide direct access to the building’s entrance.
The Avicenna Centre for Brain Health, located at 4525 Monterey Ave NW in Calgary, is situated at the intersection of 16th Avenue NW and Monterey Avenue NW in the Montgomery district. For those travelling by vehicle, the property is easily accessible via the Trans-Canada Highway (16th Ave), with both free street parking and a dedicated paid surface lot available on-site. The location is also well-served by Calgary Transit, specifically Routes 1 and 405, which provide direct access to the building’s entrance.
 
PHONE
403-454-0902
 
PARKING INSTRUCTIONS
A free 2-hour street parking typically available directly in front of the building along Monterey Avenue. For longer visits, a paid surface lot is located immediately adjacent to the BNR Building; payments for this lot can be managed on-site via kiosks or the Calgary Parking (ParkPlus) mobile app.
A free 2-hour street parking typically available directly in front of the building along Monterey Avenue. For longer visits, a paid surface lot is located immediately adjacent to the BNR Building; payments for this lot can be managed on-site via kiosks or the Calgary Parking (ParkPlus) mobile app.
 
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments can be arranged via telephone. Secure messaging is utilized to connect patients and their healthcare providers.
Virtual appointments can be arranged via telephone. Secure messaging is utilized to connect patients and their healthcare providers.
 
PARKING MAP
There is no parking map available for this service.
There is no parking map available for this service.
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6