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This healthcare service has 1 current healthcare service locations.
Emergency Information 
Physiatry   at
Vivo Cura Health Centre
Specialty: Physical Medicine and Rehabilitation
Estimated time to routine appointment: Within 12 months
NON AHS
SERVICE DESCRIPTION
Multidisciplinary musculoskeletal assessment and management.We offer physio and pain management injections as treatment.
Multidisciplinary musculoskeletal assessment
  • back pain
  • peripheral join pain (knee, shoulder, elbow, etc.)
Multidisciplinary musculoskeletal assessment and management.We offer physio and pain management injections as treatment.
Multidisciplinary musculoskeletal assessment
  • back pain
  • peripheral join pain (knee, shoulder, elbow, etc.)
ELIGIBILITY REQUIREMENTS
  • Referrals are accepted by providers with a PRAC ID.
  • Referrals are accepted by providers with a PRAC ID.
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Urgent Referrals: The referring physician must clearly indicate the reason for urgency and mark the referral as urgent.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Urgent Referrals: The referring physician must clearly indicate the reason for urgency and mark the referral as urgent.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or consult letter and fax it to the service using the contact information in this profile.
Complete the referral form or consult letter and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-265-3838
FAX
403-351-8882
REFERRAL PHONE
403-265-3838
REFERRAL FAX
403-351-8882
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Musculoskeletal finding
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Wait times:
  • Spine: 8-12 months
  • Peripheral: 4-6 months 
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic at a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:00 pm
Tuesday: 08:00 am - 04:00 pm
Wednesday: 08:00 am - 04:00 pm
Thursday: 08:00 am - 04:00 pm
Friday: 08:00 am - 04:00 pm
   
 
ADDRESS
100-325 Manning Road
Calgary Alberta
T2E 2P5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
We are located off of Deerfoot and Memorial directly across from Telus Spark.
We are located off of Deerfoot and Memorial directly across from Telus Spark.
 
PHONE
403-265-3838
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
North side of building is the free parking parkade.
South side above ground is paid parking.
North side of building is the free parking parkade.
South side above ground is paid parking.
 
EMAIL
info@vivocura.ca
WEBSITE
https://vivocura.ca/
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not offered for this service
Virtual appointments are not offered for this service
 
PARKING MAP
There is no parking map available for this site
There is no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Wheelchair accessibility is available

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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