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This healthcare service has 1 current healthcare service locations.
Emergency Information 
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The Linden Health Centre   at
Hys Centre
Specialty: Psychiatry
Estimated time to routine appointment: Within 2 weeks
NON AHS
SERVICE DESCRIPTION
Specializes in providing evidence based psychiatric care. The Linden offers treatments for Difficult-to-treat Depression, Bipolar Depression, Post Traumatic Stress Disorder, and Suicidal Ideation.Services offered:
  • Psychiatric Assessment
  • IV Ketamine Infusion treatments
  • Repetitive Transcranial Magnetic Stimulation (rTMS)
Specializes in providing evidence based psychiatric care. The Linden offers treatments for Difficult-to-treat Depression, Bipolar Depression, Post Traumatic Stress Disorder, and Suicidal Ideation.Services offered:
  • Psychiatric Assessment
  • IV Ketamine Infusion treatments
  • Repetitive Transcranial Magnetic Stimulation (rTMS)
ELIGIBILITY REQUIREMENTS
Service is available for adult individuals who suffers from treatment resistant depression, anxiety or Post Traumatic Stress Disorder (PTSD) that has failed one or more pharmacological options.
Service is available for adult individuals who suffers from treatment resistant depression, anxiety or Post Traumatic Stress Disorder (PTSD) that has failed one or more pharmacological options.
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile.
Complete the referral form and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in work queue 5.
ADDITIONAL SERVICE DETAILS
Repetitive Transcranial Magnetic Stimulation (rTMS) treats major depression by modulating activity in the cortical regions associated with neural circuits and is more tolerable than ECT and does not require sedation. The treatment course includes initial psychiatric assessment, 35 rTMS treatments, or daily TMS treatments for 35 days and psychiatric follow up. While IV Ketamine Infusion rapidly alleviate symptoms of Treatment Resistant Depressions, PTSD and Suicidal Ideation. IV Ketamine Treatment is given in courses of six (6) infusion sessions and costs $4100 then $625 per infusion. 

Estimated waiting time:
  • IV Ketamine - 1 Week
  • rTMS - 2 Weeks
Repetitive Transcranial Magnetic Stimulation (rTMS) treats major depression by modulating activity in the cortical regions associated with neural circuits and is more tolerable than ECT and does not require sedation. The treatment course includes initial psychiatric assessment, 35 rTMS treatments, or daily TMS treatments for 35 days and psychiatric follow up. While IV Ketamine Infusion rapidly alleviate symptoms of Treatment Resistant Depressions, PTSD and Suicidal Ideation. IV Ketamine Treatment is given in courses of six (6) infusion sessions and costs $4100 then $625 per infusion. 

Estimated waiting time:
  • IV Ketamine - 1 Week
  • rTMS - 2 Weeks
COMMUNICATION PROCESS
  • Referral receipt to referring source within 10 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 5 days.
 
PHONE
825-601-5014
FAX
833-664-7276
REFERRAL PHONE
825-601-5014
REFERRAL FAX
833-664-7276
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Intravenous (IV) Therapy
Medication List (dose, frequency, route)
 
Within 1 month
  • Diagnosis
  • Include any assessment or history
 
N/A
IV Ketamine Infusion
+-
Transcranial magnetic stimulation
Medication List (dose, frequency, route)
 
Within 1 month
  • Diagnosis
  • Include any assessment or history
 
N/A
rTMS - Repetitive Transcranial Magnetic Stimulation
PATIENT APPOINTMENT INFORMATION
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MISSED APPOINTMENT GUIDELINES
We require 24 hours to reschedule or cancel appointments. Arriving more than 15 minutes late for your scheduled appointment will be considered a “No Show”.

No Show/Late cancellation will be subject to the following fees:
  • Psychiatry appointments: $50
  • rTMS treatments $50
  • IV treatments: $625

If you need to reschedule or cancel appointments in our Saskatoon or Prince Albert clinic, please call 306-700-5160 or email office@lindenhealth.ca.

To reschedule or cancel appointments in our Edmonton clinic, call 825-601-5014 or email edmonton@lindenhealth.ca.

We will consider exceptions for unavoidable emergencies on a case-by-case basis.

We require 24 hours to reschedule or cancel appointments. Arriving more than 15 minutes late for your scheduled appointment will be considered a “No Show”.

No Show/Late cancellation will be subject to the following fees:
  • Psychiatry appointments: $50
  • rTMS treatments $50
  • IV treatments: $625

If you need to reschedule or cancel appointments in our Saskatoon or Prince Albert clinic, please call 306-700-5160 or email office@lindenhealth.ca.

To reschedule or cancel appointments in our Edmonton clinic, call 825-601-5014 or email edmonton@lindenhealth.ca.

We will consider exceptions for unavoidable emergencies on a case-by-case basis.

 
HOURS OF OPERATION
Monday: 09:00 am - 04:30 pm
Tuesday: 09:00 am - 04:30 pm
Wednesday: 09:00 am - 04:30 pm
Thursday: 09:00 am - 04:30 pm
Friday: 09:00 am - 04:30 pm
   
 
ADDRESS
11010 101 Street NW
Edmonton Alberta
T5H 4B9
PATIENT APPOINTMENT INSTRUCTIONS
Please consider the following instructions:
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
Please consider the following instructions:
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located in the Hys Centre on the 7th floor.
Located in the Hys Centre on the 7th floor.
 
PHONE
825-601-5014
 
PARKING INSTRUCTIONS
Paid parking available in surface lot or underground Parkade.
Paid parking available in surface lot or underground Parkade.
 
EMAIL
edmonton@lindenhealth.ca
WEBSITE
https://thelinden.ca/
VIRTUAL APPOINTMENT INFORMATION
Video assessments through Telus med-access.
Video assessments through Telus med-access.
 
PARKING MAP
There is no parking map available for this service.
There is no parking map available for this service.
 
WHEELCHAIR ACCESSIBILITY
Elevators available to wheelchair accessible clinic.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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