Pediatric Specialty Clinic   at
Medicine Hat Regional Hospital
Connect Care Specialty: Pediatrics
Connect Care Department: MED MHRH 4NM PEDIATRICS MFU
Estimated time to routine appointment: Within 1 month
Alberta Health Services - South Zone
SERVICE DESCRIPTION
This service provides Pediatric Specialty Services with specialists from Calgary.Provides outpatient medical / surgical services to children and outreach service with Specialist Physicians from Alberta Children's Hospital who travel to Lethbridge and Medicine Hat. Specific programs like Nephrology, Neurology, GI come throughout the year to provide appointments to children and their families.

Pediatric Eating, Feeding and Swallowing Service
The Pediatric Specialty Clinic provides assessment and management of infants and children with eating, feeding, and / or swallowing concerns related to a medical, neurological or developmental diagnosis, or children who are enterally fed.
This service provides Pediatric Specialty Services with specialists from Calgary.Provides outpatient medical / surgical services to children and outreach service with Specialist Physicians from Alberta Children's Hospital who travel to Lethbridge and Medicine Hat. Specific programs like Nephrology, Neurology, GI come throughout the year to provide appointments to children and their families.

Pediatric Eating, Feeding and Swallowing Service
The Pediatric Specialty Clinic provides assessment and management of infants and children with eating, feeding, and / or swallowing concerns related to a medical, neurological or developmental diagnosis, or children who are enterally fed.
ROUTINE REFERRAL PROCESS
Pediatric Eating, Feeding and Swallowing Service
Pediatrician referral required.  Referrals will be triaged and prioritized according to urgency. 


Pediatric Eating, Feeding and Swallowing Service
Pediatrician referral required.  Referrals will be triaged and prioritized according to urgency. 


URGENT REFERRAL PROCESS
Pediatrician referral required. Referrals will be triaged and prioritized according to urgency.
Pediatrician referral required. Referrals will be triaged and prioritized according to urgency.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.

Pediatric Eating, Feeding and Swallowing Service
This is not an emergency service.  If you have concerns that require assessment within 24 hours, please proceed to the nearest Emergency Department

Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.

Pediatric Eating, Feeding and Swallowing Service
This is not an emergency service.  If you have concerns that require assessment within 24 hours, please proceed to the nearest Emergency Department

ELIGIBILITY REQUIREMENTS
Pediatric Eating, Feeding and Swallowing Service
Infants and children under the age of 18 years with an eating, feeding and/or swallowing concern and a medical, neurological, and/or developmental diagnosis, or children who are enterally fed.

Infants and children who would benefit from an interdisciplinary team approach to care and treatment.
Pediatric Eating, Feeding and Swallowing Service
Infants and children under the age of 18 years with an eating, feeding and/or swallowing concern and a medical, neurological, and/or developmental diagnosis, or children who are enterally fed.

Infants and children who would benefit from an interdisciplinary team approach to care and treatment.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-529-8840
FAX
403-529-8811
REFERRAL PHONE
403-529-8840
REFERRAL FAX
403-529-8811
REFERRAL FORM
AHS Referral Form
Fax: 403-529-8811
AHS Referral Form
Fax: 403-529-8811
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Pediatric care
Growth Chart
 
Current

Medications list
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.

If you or any of your family members attending the appointment are not feeling well, please call the clinic at (403) 529-8840 to re-schedule your appointment.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.

If you or any of your family members attending the appointment are not feeling well, please call the clinic at (403) 529-8840 to re-schedule your appointment.
 
HOURS OF OPERATION
Monday: 7:00 am - 4:15 pm
Tuesday: 7:00 am - 4:15 pm
Wednesday: 7:00 am - 4:15 pm
Thursday: 7:00 am - 4:15 pm
Friday: 7:00 am - 4:15 pm
Description:
Closed on weekends and Statuatory holidays.
   
 
ADDRESS
666 5 Street SW
Medicine Hat Alberta
T1A 4H6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
4th Floor--Pediatrics
Acute Care Building
Medicine Hat Regional Hospital
666-5th Street
Medicine Hat
Before each appointment, you will need to first stop at Patient Registration, which is on the 1st floor of the Ambulatory Care building of the Medicine Hat Regional Hospital.  The East Public parking lot is closest to this entrance (see map).   We suggest to be at Patient Registration 10-15 minutes before your actual appointment time. 
4th Floor--Pediatrics
Acute Care Building
Medicine Hat Regional Hospital
666-5th Street
Medicine Hat
Before each appointment, you will need to first stop at Patient Registration, which is on the 1st floor of the Ambulatory Care building of the Medicine Hat Regional Hospital.  The East Public parking lot is closest to this entrance (see map).   We suggest to be at Patient Registration 10-15 minutes before your actual appointment time. 
 
PHONE
403-529-8840
 
PARKING INSTRUCTIONS
Pay Parking available on site.  Street parking may also be available.
Pay Parking available on site.  Street parking may also be available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Please contact clinic at 403-529-8840 for inquiries regarding Virtual Appointment options.
Please contact clinic at 403-529-8840 for inquiries regarding Virtual Appointment options.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0