Endoscopy / Colonoscopy Services   at
Canmore General Hospital
Specialty: Gastroenterology
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides endoscopy and colonoscopy procedures for gastrointestinal concerns.Offers endoscopy procedures for gastrointestinal concerns, which may include:
  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only
View patient education videos, visit ahs.ca/colonoscopy.
Provides endoscopy and colonoscopy procedures for gastrointestinal concerns.Offers endoscopy procedures for gastrointestinal concerns, which may include:
  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only
View patient education videos, visit ahs.ca/colonoscopy.
ELIGIBILITY REQUIREMENTS
Patients must be referred by a family physician or walk-in clinic.
Patients under the age of 18 must be accompanied by a parent/guardian.
Patients must be referred by a family physician or walk-in clinic.
Patients under the age of 18 must be accompanied by a parent/guardian.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please send a referral letter including all relevant investigations.
For urgent referrals, referring providers can also call the office from 8 AM - 3 PM to speak directly with Dr. Gregg or Dr. Muirhead.
Please send a referral letter including all relevant investigations.
For urgent referrals, referring providers can also call the office from 8 AM - 3 PM to speak directly with Dr. Gregg or Dr. Muirhead.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
NOTE: Please be aware that esophageal motility study and bronchoscopy are not offered in Canmore.
Emergency procedures are available.
NOTE: Please be aware that esophageal motility study and bronchoscopy are not offered in Canmore.
Emergency procedures are available.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 10 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 10 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Abdominal pain - cause unknown
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Anal fissure
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Anal fistulectomy
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Anemia
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Barrett's esophagus
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Biliary calculus
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Colonoscopy
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Referral letter outlining reason for referral
 
Within 1 month

Dyspepsia
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Dysphagia
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Endoscopy
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Referral letter outlining reason for referral
 
Within 1 month

Previous endoscopy operative report and pathology results.
 
Last 10 years

Epigastric pain
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Gastroesophageal reflux disease
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Hemorrhoids
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Hernia
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Hiatal hernia
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Lipoma
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Pilonidal cyst
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Proctoscopy
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Referral letter outlining reason for referral
 
Within 1 month

Rectal bleeding
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Sigmoidoscopy
Any other relevant clinical findings such as labs, imaging or pathology if applicable
 
Within 1 month

Past patient medical information
 
Within 1 month

Past endoscopy reports and surgical pathology
 
Within 1 month

Medication list with dose, frequency and route
 
Within 1 month

Referral letter outlining reason for referral
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We require 14 days' notice for cancelling or rebooking appointments. You can call the office at 403-679-8608 or reach us via email at katelyn@windflowerhealth.ca
We require 14 days' notice for cancelling or rebooking appointments. You can call the office at 403-679-8608 or reach us via email at katelyn@windflowerhealth.ca
 
HOURS OF OPERATION
Monday: 8:00 am - 3:00 pm
Tuesday: 8:00 am - 3:00 pm
Wednesday: 8:00 am - 3:00 pm
Thursday: 8:00 am - 3:00 pm
Friday: 8:00 am - 3:00 pm
Description:
Closed Saturday, Sunday and STAT holidays.
   
 
ADDRESS
1100 Hospital Place
Canmore Alberta
T1W 1N2
PATIENT APPOINTMENT INSTRUCTIONS
  • Check in at front registration at your arrival time that was discussed when booking your appointment
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Check in at front registration at your arrival time that was discussed when booking your appointment
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Please check in at the front registration desk for your appointment.

Canmore General Hospital is Located on Hospital Drive near just off of Bow Valley Trail.
Canmore General Hospital site information
Please check in at the front registration desk for your appointment.

Canmore General Hospital is Located on Hospital Drive near just off of Bow Valley Trail.
Canmore General Hospital site information
 
PHONE
403-679-8608
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not offered for this service
Virtual appointments are not offered for this service
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6