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Carewest Seating Clinic   at
Carewest Dr. Vernon Fanning Centre
Specialty: Rehabilitation
Connect Care Department: CGY CDVFC SEATING CL
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The Carewest Seating Clinic specializes in complex and custom seating, with the goal of maximizing function, comfort, and positioning for clients living with disability, and who have complex seating needs.The Carewest Seating Clinic specializes in meeting the needs of clients who have complex seating requirements, including:
  • assessment
  • pressure mapping
  • client seating goals
  • design and fabrication of seating systems
  • maximize function and comfort
  • educate re: care and maintenance
  • follow-up as needed
  • facilitate AADL funding
The Carewest Seating Clinic specializes in complex and custom seating, with the goal of maximizing function, comfort, and positioning for clients living with disability, and who have complex seating needs.The Carewest Seating Clinic specializes in meeting the needs of clients who have complex seating requirements, including:
  • assessment
  • pressure mapping
  • client seating goals
  • design and fabrication of seating systems
  • maximize function and comfort
  • educate re: care and maintenance
  • follow-up as needed
  • facilitate AADL funding
ELIGIBILITY REQUIREMENTS
Referrals are accepted for adult clients living with a disability, who are full time wheelchair users that require assessment for specialty or complex seating components.

The Clinic offers:
  • custom-fabricated seating systems to clients living with physical disabilities and complex needs
  • pressure mapping
  • education/consultation to caregivers and healthcare providers
  • expert knowledge in adaptive seating
  • consultation for specialty controls
  • wheelchair replacement for adults with complex seating needs
Referrals are accepted for adult clients living with a disability, who are full time wheelchair users that require assessment for specialty or complex seating components.

The Clinic offers:
  • custom-fabricated seating systems to clients living with physical disabilities and complex needs
  • pressure mapping
  • education/consultation to caregivers and healthcare providers
  • expert knowledge in adaptive seating
  • consultation for specialty controls
  • wheelchair replacement for adults with complex seating needs
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.
  1. Review the Service Description, Eligibility Requirements, Pathways and Advice options to ensure your patient is appropriate for this service.
  2. Click the (+) icon in the Referral Guidelines table to view the required information and investigations that must accompany the referral.
  3. Follow the applicable Referral Process and submit referral.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax, email, or mail it to the service using the contact information in this profile.
Complete the referral form and fax, email, or mail it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY CDVFC SEATING CL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY CDVFC SEATING CL in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can self-refer by calling the service directly using the contact information in this profile
Clients can self-refer by calling the service directly using the contact information in this profile
ADDITIONAL SERVICE DETAILS
Urgent Referrals: In the case of urgent safety concerns such as pain, skin breakdown, or loss of function please note "urgent" on the referral or contact the Carewest Seating Clinic by phone.
Urgent Referrals: In the case of urgent safety concerns such as pain, skin breakdown, or loss of function please note "urgent" on the referral or contact the Carewest Seating Clinic by phone.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 5 days.
 
PHONE
403-230-6980
FAX
403-230-6986
REFERRAL PHONE
403-230-6980
REFERRAL FAX
403-230-6986
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of seating needs
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Positioning: wheelchair
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Provision of specialist static seating
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Recommendation regarding seating requirement
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Referred for wheelchair assessment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Pressure
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Carewest Seating Clinic requires 48 hour’s notice for cancellation of any scheduled appointments. Lack of 48 hour’s notice will result in client being removed from the top of the list and placed at the bottom of the waitlist for services. Exceptions may be made depending on circumstances.
Carewest Seating Clinic requires 48 hour’s notice for cancellation of any scheduled appointments. Lack of 48 hour’s notice will result in client being removed from the top of the list and placed at the bottom of the waitlist for services. Exceptions may be made depending on circumstances.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Lower Main
722 16 Avenue NE
Calgary Alberta
T2E 6V7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Access to the Carewest Seating Clinic at the Dr. Vernon Fanning Centre, 722 16th Ave. NE, Calgary, is from 16th Ave. heading west, just west of Deerfoot Trail. The entrance to the Seating Clinic is at the back of the building. Accessible parking is available at the back of the building by the entrance
Access to the Carewest Seating Clinic at the Dr. Vernon Fanning Centre, 722 16th Ave. NE, Calgary, is from 16th Ave. heading west, just west of Deerfoot Trail. The entrance to the Seating Clinic is at the back of the building. Accessible parking is available at the back of the building by the entrance
 
PHONE
403-230-6980
 
PARKING INSTRUCTIONS
Pay parking is available for the parkade to the east of the driveway. The kiosk for parking is in the front lobby on the main floor of the building. Accessible parking is also available behind the building by the entrance.
Pay parking is available for the parkade to the east of the driveway. The kiosk for parking is in the front lobby on the main floor of the building. Accessible parking is also available behind the building by the entrance.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual support is available using AHS encrypted technology by calling the clinic for set up.
Virtual support is available using AHS encrypted technology by calling the clinic for set up.
 
PARKING MAP
There is no parking map available for this site.
There is no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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