Pediatric Oxygen Clinic   at
Alberta Children's Hospital
Connect Care Specialty: Pediatric Pulmonology Connect Care Department: CGY ACH PED OXYGEN CL
Alberta Health Services - Calgary Zone





Estimated time to routine appointment: Within 1 month
SERVICE DESCRIPTION
Provides multidisciplinary specialty care for children and adolescents less than 18 years of age with acute or chronic respiratory illness or disease that require oxygen and are not followed in other Alberta Children's Hospital Respiratory Clinics such as Cystic Fibrosis, Complex Airway, or Asthma.
A multidisciplinary specialty clinic that provides diagnosis, assessment and treatment of acute and chronic lung disease in children not followed in other Alberta Children's Hospital Respiratory Specialty Clinics such as Asthma, Cystic Fibrosis, or Complex Airway.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
URGENT REFERRAL PROCESS
Fax completed referral form to fax number below indicating "urgent" on the referral and call clinic to discuss.
Fax completed referral form to fax number below indicating "urgent" on the referral and call clinic to discuss.
ROUTINE REFERRAL PROCESS
ELIGIBILITY REQUIREMENTS
Patients must:
    • be less than 18 years of age
    • be on oxygen

Patients must:
    • be less than 18 years of age
    • be on oxygen

REFERRAL PHONE
403-955-7654
REFERRAL FAX
403-476-7754
PHONE
403-955-3154
FAX
403-476-7754
REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Assessment
Past medical history
| Within 1 month
Indicate current diagnosis, assessment and treatment of acute and chronic lung diseases
ADDITIONAL SERVICE DETAILS
New patients should receive the Outpatient Clinics Welcome Letter.   
COMMUNICATION PROCESS
Communication of referral receipt to referral
source will occur within 7 calendar days.
 
Communication of appointment details or wait list status to patient and referral
source will occur within 14 calendar days.
 
Communication of initial appointment outcomes to referral
source will occur within 30 calendar days.
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments. (Alberta Children's Hospital Outpatient Principles in Practice, 6.8)
Missed appointments are minimized by requiring a re-referral after two missed appointments. (Alberta Children's Hospital Outpatient Principles in Practice, 6.8)
DIRECTIONS
Clinic specific directions: Come up the elevator to the 3rd Floor Respiratory Reception Desk.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW 

Clinic specific directions: Come up the elevator to the 3rd Floor Respiratory Reception Desk.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW 

PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
ADDRESS
Level 3, Respiratory Clinics
28 Oki Drive NW
Calgary Alberta
T3B 6A8
HOURS OF OPERATION
Monday:
Tuesday: 1:00 pm - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday:
Friday:


Description:
Clinics are held on Tuesday afternoon and alternate Wednesday mornings and afternoons.

For evenings, weekends and statutory holidays, contact the Alberta Children's Emergency Department or respiratory doctor on call at 403-955-7211.
   
WHEELCHAIR ACCESSIBILITY
Yes

Main entrance

Lifts accessible onsite


The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

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