Alberta Referral Directory - Service At Facility Details

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This healthcare service has 3 current healthcare service locations.

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Community Rehabilitation Interdisciplinary Service at

Mother Rosalie Health Services Centre

Connect Care Specialty: Rehabilitation

Connect Care Department: EDM MCH CRIS CL

Estimated time to routine appointment: Within 6 months

Alberta Health Services - Edmonton Zone

SERVICE DESCRIPTION

Provides virtual and in-person assessment and treatment for clients who would benefit from an active rehabilitation program with a focus on recovery of function and independence through client-centered goals, self-management skills and community reintegration.This program provides rehabilitation services to adults living in the community who present with a functional impairment requiring an interdisciplinary approach to service. Conditions include:

Neurological conditions (such as Multiple Sclerosis, Parkinson Disease, Stroke, Acquired Brain Injury, Functional Neurological Disorders, Dementia, Post-Concussion Syndrome, and other neurodegenerative conditions)
Fibromyalgia, Chronic Pain
Post-COVID 19
Speech, language, fluency, and voice concerns
Other complex medical conditions with functional concerns across multiple domains
Lymphedema (Chronic, Non-Cancer Related - Mother Rosalie Health Services Centre)
Splinting (Strathcona Community Hospital)

Client goals may be addressed through self-management, 1:1, and group intervention. Education available for Energy Maximization for MS, Fibromyalgia, Chronic Pain, Swallowing, and Voice Care.

Neurological conditions (such as Multiple Sclerosis, Parkinson Disease, Stroke, Acquired Brain Injury, Functional Neurological Disorders, Dementia, Post-Concussion Syndrome, and other neurodegenerative conditions)
Fibromyalgia, Chronic Pain
Post-COVID 19
Speech, language, fluency, and voice concerns
Other complex medical conditions with functional concerns across multiple domains
Lymphedema (Chronic, Non-Cancer Related - Mother Rosalie Health Services Centre)
Splinting (Strathcona Community Hospital)

Client goals may be addressed through self-management, 1:1, and group intervention. Education available for Energy Maximization for MS, Fibromyalgia, Chronic Pain, Swallowing, and Voice Care.

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ROUTINE REFERRAL PROCESS

Healthcare provider or self-referral required to access services. Contact (780) 735-2413 to request referral information.

Provider referrals are accepted electronically via Connect Care or fax (780)-735-2414. For referrals made through Connect Care order, use ‘Ambulatory Referral to Rehabilitation” or “REF141”. Contact the clinic for further instructions.

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URGENT REFERRAL PROCESS

All referrals will be triaged for urgency.

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EMERGENCY REFERRAL PROCESS

Please direct patients to the nearest Emergency Department or Urgent Care Facility.

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ELIGIBILITY REQUIREMENTS

Clients who are being referred to CRIS for rehabilitation must meet the following criteria:

≥18 years of age
The client has identified functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources

Requires multidisciplinary team approach; also accepts Speech-Language Pathology (SLP) or Occupational Therapy (OT) only referrals

Referrals requiring Physical Therapy (PT) services ONLY may contact the Rehabilitation Advice Line.

Demonstrates “rehab readiness”
Medically stable
Physically and cognitively able to participate in an active rehabilitation program
Motivated to achieve rehabilitation goals

Exclusion Criteria:

the reason for referral is related to a Worker’s Compensation Board injury claim
the reason for referral is a recent Motor Vehicle Accident (within the last 2 years)
client is a resident of a care facility with access to rehabilitation services
client requires only physical therapy services

Referrals that do not meet the above criteria will be considered on a case-by-case basis. For inquiries or to discuss referral appropriateness, contact the CRIS team directly at (780) 735-2413.

Clients who are being referred to CRIS for rehabilitation must meet the following criteria:

≥18 years of age
The client has identified functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources

Requires multidisciplinary team approach; also accepts Speech-Language Pathology (SLP) or Occupational Therapy (OT) only referrals

Referrals requiring Physical Therapy (PT) services ONLY may contact the Rehabilitation Advice Line.

Demonstrates “rehab readiness”
Medically stable
Physically and cognitively able to participate in an active rehabilitation program
Motivated to achieve rehabilitation goals

Exclusion Criteria:

the reason for referral is related to a Worker’s Compensation Board injury claim
the reason for referral is a recent Motor Vehicle Accident (within the last 2 years)
client is a resident of a care facility with access to rehabilitation services
client requires only physical therapy services

Referrals that do not meet the above criteria will be considered on a case-by-case basis. For inquiries or to discuss referral appropriateness, contact the CRIS team directly at (780) 735-2413.

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ADDITIONAL SERVICE DETAILS

The rehabilitation focus is on achieving client goals to improve function, mobility, independence and to enable return to activity and occupation. This will include:

one-on-one and group interventions (virtual or in-person)
group education
self-management strategies
connection with other community resources

One time education sessions available for Energy Maximization for Multiple Sclerosis, Fibromyalgia Education, Chronic Pain Education, Swallowing Education, and Voice Care Education.

The rehabilitation focus is on achieving client goals to improve function, mobility, independence and to enable return to activity and occupation. This will include:

one-on-one and group interventions (virtual or in-person)
group education
self-management strategies
connection with other community resources

One time education sessions available for Energy Maximization for Multiple Sclerosis, Fibromyalgia Education, Chronic Pain Education, Swallowing Education, and Voice Care Education.

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COMMUNICATION PROCESS

Communication of referral receipt to referral source will occur within 7 calendar days.
Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.

PHONE

780-735-2413

FAX

780-735-2414

REFERRAL PHONE

780-735-2413

REFERRAL FAX

780-735-2414

REFERRAL FORM

Paper/Fax Based Referrals:
Please contact the clinic at 780-735-2413 to obtain the current referral form.

Connect Care providers:
Steps to sending a referral to CRIS using Connect Care

Select +Add Order at the bottom left of your Encounter.
Type in “Rehabilitation” or the quick code “REF141” in the “+ add order” box and press enter.
Select “Ambulatory Referral to Rehabilitation” under the “after visit procedures” heading and click “Accept”.
Complete the CRIS referral by filling in the necessary fields.

       a. By Provider: Use provider name or name of ordering physician
       b. To Dept Spec: Keep as ‘Rehabilitation”
       c. To Dept: Enter the preferred location to attend the CRIS program. If unsure, enter ‘EDM MCH CRIS CL’ and we will verify with your patient during our triage process.
       d. To Provider: leave blank
       e. Reason: Include the most relevant diagnosis (e.g. Parkinson’s Disease, Multiple Sclerosis, Stroke, etc.)
       f. Priority: Leave as ‘routine’
       g.Type: Leave as ‘consultation’
       h. Patient’s current status: select as appropriate
       i. Is the referral for a new problem: Always leave as ‘yes’
       j.Comments: Please enter the smartphrase ‘.CRISREFERRALCONNECT CARE' (this can be found by searching in your smartphrase manager for user: ‘Lindsay Stark’ and adding yourself as a user of the smartphrase.

Tip:Click on the magnify glass or press F3 to enlarge the comment box.

   5. Accept and Sign the order.
   6. Complete ordering information as per your clinic workflow.
   7. Sign encounter, at bottom right.

If you need further support, please call 780-735-2413 and request a CRIS Referral Connect Care Tip Sheet with screen shots.

Smartphrase: ( .CRISREFERRALCONNECTCARE)

Referral Form

Paper/Fax Based Referrals:
Please contact the clinic at 780-735-2413 to obtain the current referral form.

Connect Care providers:
Steps to sending a referral to CRIS using Connect Care

Select +Add Order at the bottom left of your Encounter.
Type in “Rehabilitation” or the quick code “REF141” in the “+ add order” box and press enter.
Select “Ambulatory Referral to Rehabilitation” under the “after visit procedures” heading and click “Accept”.
Complete the CRIS referral by filling in the necessary fields.

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LINKED SPECIALISTS

CLICK + TO VIEW REFERRAL GUIDELINES

Routine Reason for Referral

Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.

Access Target

Required Information/Investigations

Timing

Additional Details

Care of neurological patient