Metabolic Genetics Clinic   at
Alberta Children's Hospital
Connect Care Specialty: Genetics
Connect Care Department: CGY ACH METABOLIC GENETICS
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
Provides assessment, diagnosis, treatment, monitoring and education to individuals and their families with inherited metabolic disorders.Provides life-long management of metabolic disorders for infants, children and adults.

Participate in education, training and research and collaborates with other centres and programs to foster leadership and excellence in this field.

A metabolic geneticist is on call 24 / 7 in Calgary and Edmonton.

For more information visit the Clinical & Metabolic Genetics website.
Provides assessment, diagnosis, treatment, monitoring and education to individuals and their families with inherited metabolic disorders.Provides life-long management of metabolic disorders for infants, children and adults.

Participate in education, training and research and collaborates with other centres and programs to foster leadership and excellence in this field.

A metabolic geneticist is on call 24 / 7 in Calgary and Edmonton.

For more information visit the Clinical & Metabolic Genetics website.
ROUTINE REFERRAL PROCESS
Referrals are triaged based on information provided.
Wait time communicated to referral source. Expectation that the referral source communicate approximate wait time to patient.
Referrals are triaged based on information provided.
Wait time communicated to referral source. Expectation that the referral source communicate approximate wait time to patient.
URGENT REFERRAL PROCESS
Indications for urgent referrals:
  • A Metabolic diagnosis will impact immediate management.
  • Positive Newborn Screen.
Indications for urgent referrals:
  • A Metabolic diagnosis will impact immediate management.
  • Positive Newborn Screen.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
Suspicion of an Inborn Error of Meatbolism (IEM) may be considered for one or more of the following reasons:
    • positive newborn screen result
    • suggestive clinical presentation
    • suggestive laboratory results
    • suggestive diagnostic imaging findings
    • family history of a confirmed IEMin a close relative
Suspicion of an Inborn Error of Meatbolism (IEM) may be considered for one or more of the following reasons:
    • positive newborn screen result
    • suggestive clinical presentation
    • suggestive laboratory results
    • suggestive diagnostic imaging findings
    • family history of a confirmed IEMin a close relative
ADDITIONAL SERVICE DETAILS
New patients should receive the Outpatient Clinics Welcome Letter.
New patients should receive the Outpatient Clinics Welcome Letter.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-955-7587
FAX
403-955-3091
REFERRAL PHONE
403-955-7587
REFERRAL FAX
403-955-3091
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Metabolic disease
Results of investigations (including lab, DI, genetic testing, other) to support indication for referral
 
Provide with referral to support triage.

Please provide a list of other specialists currently and/or previously involved in the patient's care.
 
Provide with referral to support triage

Provide family history details if known family history of an inherited metabolic disorder
 
Provide with referral to support triage

Include all relevant documentation on the patient and/or affected relatives:- Laboratory results (including genetic testing )- DI reports - Consultations.
 
At time of referral to support triage.

Suspected or confirmed inherited metabolic disorder accepted as indication for referral.Please provide specific/relevant patient medical and family history.
 
At time of referral to support triage
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
A re-referral is required after 2 missed appointments.
A re-referral is required after 2 missed appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
3rd Floor, Inherited Metabolic Disorders Clinic
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Clinic specific directions: 3rd Floor, Inherited Metabolic Disorders Clinic.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW 
Clinic specific directions: 3rd Floor, Inherited Metabolic Disorders Clinic.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW 
 
PHONE
403-955-7587
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.1