Cardiac Implantable Electrical Device (CIED) Clinic   at
Foothills Medical Centre
Connect Care Specialty: Cardiology Connect Care Department: CGY FMC CARDIAC DEVICE
Alberta Health Services - Calgary Zone





Estimated time to routine appointment: Within 3 months
SERVICE DESCRIPTION
Provides full support services for people with pacemakers, ICD's, implanted loop recorders (ILR).
Offers regular follow-up care to make sure pacemakers and ICD's are working properly, and to watch for any other heart-related problems.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
URGENT REFERRAL PROCESS
EMERGENT REFERRAL / EMERGENCY:
ACH: (403) 955-7211 - Call hospital operator to page on-call Pediatric Cardiologist
FMC: (403) 944-1110 - Call hospital operator to page on-call Electrophysiologist
RGH: (403) 943-3000 - Call hospital operator to page on-call Electrophysiologist
PLC: (403) 943-4555 - Call hospital operator to page on-call Electrophysiologist
SHC: (403) 956-1111 - Call hospital operator to page on-call Electrophysiologist
EMERGENT REFERRAL / EMERGENCY:
ACH: (403) 955-7211 - Call hospital operator to page on-call Pediatric Cardiologist
FMC: (403) 944-1110 - Call hospital operator to page on-call Electrophysiologist
RGH: (403) 943-3000 - Call hospital operator to page on-call Electrophysiologist
PLC: (403) 943-4555 - Call hospital operator to page on-call Electrophysiologist
SHC: (403) 956-1111 - Call hospital operator to page on-call Electrophysiologist
ROUTINE REFERRAL PROCESS
Fax completed referral form to:

ICD referrals:
Phone: (403) 944-2316  Fax:(403) 270-0718

Pacemaker referrals:
Phone: (403) 944-1188  Fax: (403) 270-0718

Implantable Loop Recorders (ILR):
Phone (403) 944-1188  Fax:(403) 270-0718

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Fax completed referral form to:

ICD referrals:
Phone: (403) 944-2316  Fax:(403) 270-0718

Pacemaker referrals:
Phone: (403) 944-1188  Fax: (403) 270-0718

Implantable Loop Recorders (ILR):
Phone (403) 944-1188  Fax:(403) 270-0718

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

ELIGIBILITY REQUIREMENTS
ACH: - referrals accepted for persons aged 0-18
FMC/PLC/RGH/SHC/ACH:  Please refer to the Decsion Support Tool on the CIED Referral Form
ACH: - referrals accepted for persons aged 0-18
FMC/PLC/RGH/SHC/ACH:  Please refer to the Decsion Support Tool on the CIED Referral Form
REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Bradycardia
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Brugada syndrome
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Cardiac arrest
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Heart block
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Long QT syndrome
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Syncope
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month

Ventricular fibrillation
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

ECG (with arrhythmia)
| Within 3 months

Recent cardiac test
| Within 1 month
ADDITIONAL SERVICE DETAILS
This office manages all referrals for the cardiac pacemakers, implantable cardioverter defibrillator (ICD), and cardiac resyncronization therapy (CRT).


COMMUNICATION PROCESS
Communication of referral receipt to referral
source will occur within 2 calendar days.
 
Communication of appointment details or wait list status to patient and referral
source will occur within 14 calendar days.
 
Communication of initial appointment outcomes to referral
source will occur within 30 calendar days.
 
MISSED APPOINTMENT GUIDELINES
Currently in development.
Currently in development.
DIRECTIONS
The CIED Clinic is located within the 9th floor of the FMC main building.

Foothills Medical Centre is located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.

The CIED Clinic is located within the 9th floor of the FMC main building.

Foothills Medical Centre is located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.

PARKING INSTRUCTIONS
Will be provided at the time of appointment details communication call/letter.

The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6).
Will be provided at the time of appointment details communication call/letter.

The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6).
ADDRESS
9th Floor - Main Building - Cardiovascular Labs
1403 29 Street NW
Calgary Alberta
T2N 2T9
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm


Description:
Some inpatient services are available 24 hours/day.
   
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

V4.12