Back to search results
This healthcare service has 1 current healthcare service locations.
Southern Alberta Adult Home Enteral and Parenteral Nutrition Program   at
Foothills Medical Centre
Specialty: Gastroenterology
Connect Care Department: CGY FMC HOME PN EN NUTRITION
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Offers education and support to adult patients and their families to manage their enteral tube or intravenous feeding therapy at home.This is a specialized service for adult patients in Southern Alberta requiring enteral / parenteral nutrition therapy for a non-functioning or inaccessible gut.

Provides:
  • enteral and parenteral supplies
  • education to manage their care at home, usually with a support person and in some cases with Home Care support
  • ongoing monitoring plus 24-hour on-call telephone nursing support in conjunction with the primary care physician
Offers education and support to adult patients and their families to manage their enteral tube or intravenous feeding therapy at home.This is a specialized service for adult patients in Southern Alberta requiring enteral / parenteral nutrition therapy for a non-functioning or inaccessible gut.

Provides:
  • enteral and parenteral supplies
  • education to manage their care at home, usually with a support person and in some cases with Home Care support
  • ongoing monitoring plus 24-hour on-call telephone nursing support in conjunction with the primary care physician
ELIGIBILITY REQUIREMENTS
Please ensure your patient meets all of the following eligibility criteria prior to sending a referral to the Home Enteral Nutrition Program (HENP):
  • Patient is at least 18 years of age.
  • Patient is unable to meet nutrition needs orally due to a documented gastrointestinal /physiological and or swallow disorder(s). This should not be a condition caused by medication or substance use side effects.   
  • Formula provided by SAAHENP will be administered via the feeding tube.
  • Anticipated need for home enteral nutrition is at least 1 month.
  • Patient agrees to entry into SAAHENP.
  • Patient demonstrates the cognitive, emotional and physical ability to manage tube feeds in a safe, independent manner or has the necessary caregiver supports to assist with managing care.
  • Patient has a current primary care physician who is responsible for medical follow-up.
  • Enteral tube feeding will result in physiological or clinical benefit to the patient taking into account patients quality of life, values and preferences.
  • Patient has an Alberta Health Care number and resides within Southern Alberta for the length of their therapy.  Note: If patient resides in Central Alberta, the patient should be referred to the program where the majority of their specialist care is being provided.  To refer a patient to the Northern Alberta Adult Home Enteral Nutrition Program (NAAHENP), please call (780) 735- 4236.
  • Patient’s residence is safe and has 24 hour access to telephone, electricity, and running water.
  • Patient resides in the community (e.g. home, SL1, SL2, or SL3). Patients who reside in facilities with nursing and dietitian support (e.g. SL4, LTC, rehabilitation centers) do not qualify for the SAAHENP.

Please ensure your patient meets all of the following eligibility criteria prior to sending a referral to the Home Parenteral Nutrition Program (HPNP):

  • patient must be at least 18 years of age
  • patient must be incapable of meeting nutritional needs orally or via gastrointestinal route
  • anticipated minimum need for home parenteral nutrition is at least 1 month at home
  • patient must agree to entry into SAAHPNP and be willing to adhere to SAAHPNP procedures, recommendations and to participate in regular follow-ups with the SAAHPNP team members
  • patient must demonstrate the cognitive, emotional and physical ability to manage parenteral nutrition and central venous catheter care in a safe independent manner or have the necessary caregiver supports in place to assist the patient
  • patient must agree to follow up home visits from a program and or home care nurse for assessment of adherence to the principles and practices of safe parenteral nutrition therapy
  • patient must have a current primary care physician who is responsible for medical follow-up
  • patient must be clinically stable as determined by the SAAHPNP team
  • patient must have an Alberta Health Care number and reside within the Southern Alberta Boundaries (Red Deer South) and have a residence in Alberta
  • patient's residence must be free of hazards, appropriate for safe and effective use of treatment, and must have 24 access to telephone, electricity, running water and refrigeration
  • patient must reside in their home
Please ensure your patient meets all of the following eligibility criteria prior to sending a referral to the Home Enteral Nutrition Program (HENP):
  • Patient is at least 18 years of age.
  • Patient is unable to meet nutrition needs orally due to a documented gastrointestinal /physiological and or swallow disorder(s). This should not be a condition caused by medication or substance use side effects.   
  • Formula provided by SAAHENP will be administered via the feeding tube.
  • Anticipated need for home enteral nutrition is at least 1 month.
  • Patient agrees to entry into SAAHENP.
  • Patient demonstrates the cognitive, emotional and physical ability to manage tube feeds in a safe, independent manner or has the necessary caregiver supports to assist with managing care.
  • Patient has a current primary care physician who is responsible for medical follow-up.
  • Enteral tube feeding will result in physiological or clinical benefit to the patient taking into account patients quality of life, values and preferences.
  • Patient has an Alberta Health Care number and resides within Southern Alberta for the length of their therapy.  Note: If patient resides in Central Alberta, the patient should be referred to the program where the majority of their specialist care is being provided.  To refer a patient to the Northern Alberta Adult Home Enteral Nutrition Program (NAAHENP), please call (780) 735- 4236.
  • Patient’s residence is safe and has 24 hour access to telephone, electricity, and running water.
  • Patient resides in the community (e.g. home, SL1, SL2, or SL3). Patients who reside in facilities with nursing and dietitian support (e.g. SL4, LTC, rehabilitation centers) do not qualify for the SAAHENP.

Please ensure your patient meets all of the following eligibility criteria prior to sending a referral to the Home Parenteral Nutrition Program (HPNP):

  • patient must be at least 18 years of age
  • patient must be incapable of meeting nutritional needs orally or via gastrointestinal route
  • anticipated minimum need for home parenteral nutrition is at least 1 month at home
  • patient must agree to entry into SAAHPNP and be willing to adhere to SAAHPNP procedures, recommendations and to participate in regular follow-ups with the SAAHPNP team members
  • patient must demonstrate the cognitive, emotional and physical ability to manage parenteral nutrition and central venous catheter care in a safe independent manner or have the necessary caregiver supports in place to assist the patient
  • patient must agree to follow up home visits from a program and or home care nurse for assessment of adherence to the principles and practices of safe parenteral nutrition therapy
  • patient must have a current primary care physician who is responsible for medical follow-up
  • patient must be clinically stable as determined by the SAAHPNP team
  • patient must have an Alberta Health Care number and reside within the Southern Alberta Boundaries (Red Deer South) and have a residence in Alberta
  • patient's residence must be free of hazards, appropriate for safe and effective use of treatment, and must have 24 access to telephone, electricity, running water and refrigeration
  • patient must reside in their home
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form in its entirety and fax it to the service using the contact information in this profile.
Complete the referral form in its entirety and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Gastroenterology, type CGY FMC HOME PN EN NUTRITION in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Gastroenterology, type CGY FMC HOME PN EN NUTRITION in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Process for Admittance to the Home Enteral Nutrition Program (HENP):

Referring source is responsible to:
  • Confirm the patient meets the program eligibility criteria (see below)
  • Coordinate insertion of the enteral feeding device, if not already in-situ
  • Complete the SAAHENP form and fax to (403) 270-2637
  • Follow the patient until the patient has been admitted into the program and discharged home 
SAAHENP is responsible to:
  • Provide a fax to confirm receipt of the referral on the same working day
  • Review the referral form and attachments for completeness and eligibility within 2 working days 
  • Provide a fax if the referral is incomplete or requires clarification. No further actions will be taken until all information is received
  • Coordinate the teaching appointment and supplies within 3 working days once the referral is accepted
Email address for health care providers only; pe.therapy@ahs.ca
Process for Admittance to the Home Enteral Nutrition Program (HENP):

Referring source is responsible to:
  • Confirm the patient meets the program eligibility criteria (see below)
  • Coordinate insertion of the enteral feeding device, if not already in-situ
  • Complete the SAAHENP form and fax to (403) 270-2637
  • Follow the patient until the patient has been admitted into the program and discharged home 
SAAHENP is responsible to:
  • Provide a fax to confirm receipt of the referral on the same working day
  • Review the referral form and attachments for completeness and eligibility within 2 working days 
  • Provide a fax if the referral is incomplete or requires clarification. No further actions will be taken until all information is received
  • Coordinate the teaching appointment and supplies within 3 working days once the referral is accepted
Email address for health care providers only; pe.therapy@ahs.ca
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-1387
FAX
403-270-2637
REFERRAL PHONE
403-944-1387
REFERRAL FAX
403-270-2637
REFERRAL FORM
Refer in Connect Care if able or contact the program directly for a current paper referral form.
Refer in Connect Care if able or contact the program directly for a current paper referral form.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Enteral nutrition
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Describe the reason for home enteral/parenteral nutrition e.g.; * maintain nutritional health long term * nutritional/hydration support for radiation/chemotherapy * palliative care * transition to oral (full/partial)
 
Current

Expected duration of enteral/parenteral nutrition? (months, years, life)
 
Current

Does the patient currently have a feeding access device? If so indicate type, include insertion record and device tip location confirmation
 
Current

Does the patient and/or caregiver(s) understand the purpose of the enteral/parenteral feeding device?
 
Current

Does the patient and/or caregiver(s) understand the short term and long term goals of the enteral/parenteral feeding device?
 
Current

Nutrition Assessment (completed by RD)
 
Current

Swallowing Assessment
 
Current

Lab work (recent)
 
Any relevant

Diagnostic tests
 
Any relevant

Social Worker consult/notes
 
Current

Power of Attorney/Guardanship?
 
Current
in the Home setting

Parenteral nutrition
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies?
 
Current

Describe the reason for home enteral/parenteral nutrition e.g.; * maintain nutritional health long term * nutritional/hydration support for radiation/chemotherapy * palliative care * transition to oral (full/partial)
 
Current

Expected duration of enteral/parenteral nutrition? (months, years, life)
 
Current

Does the patient currently have a feeding access device? If so indicate type, include insertion record and device tip location confirmation
 
Current

Does the patient and/or caregiver(s) understand the purpose of the enteral/parenteral feeding device?
 
Current

Does the patient and/or caregiver(s) understand the short term and long term goals of the enteral/parenteral feeding device?
 
Current

Nutrition Assessment (completed by RD)
 
Current

Swallowing Assessment
 
Current

Lab work (recent)
 
Any relevant

Diagnostic tests
 
Any relevant

Social Worker consult/notes
 
Current

Power of Attorney/Guardanship?
 
Current
in the Home setting
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
The patient and/or referring provider will be contacted by program to discuss any missed appointments.
The patient and/or referring provider will be contacted by program to discuss any missed appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
On-call 24 hours nursing coverage.
   
 
ADDRESS
Room CCG 46 SSB Ambulatory Center, Ground Floor FMC
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Southern Alberta Adult Home Enteral and Parenteral Nutrition Program is located at the Foothills Medical Centre in the McCaig Tower (Ground floor - Outpatient Clinics area).
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
The Southern Alberta Adult Home Enteral and Parenteral Nutrition Program is located at the Foothills Medical Centre in the McCaig Tower (Ground floor - Outpatient Clinics area).
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
 
PHONE
403-944-1387
 
PARKING INSTRUCTIONS

Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

Parking payment due in advance.Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities. 

Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

Parking payment due in advance.Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities. 

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6