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This healthcare service has 1 current healthcare service locations.
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Community Aids for Independent Living   at
Edmonton General Continuing Care Centre
Connect Care Specialty: Rehabilitation
Connect Care Department: EDM EGCCC CAIL
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Help people who have a chronic health condition or disability get basic medical aids and equipment.Community Aids to Independent Living (CAIL) is an Alberta Health Services team of healthcare providers working in the community to help people get basic medical supplies, aids and equipment that is primarily funded by the Alberta Aids to Daily Living program (AADL). Alternate funding sources may be explored based on individual needs.

This program is eligible to people who have a chronic medical condition or a disability for longer than six (6) months. The CAIL team delivers services via home visits, equipment vendor sites, or a site clinic.

CAIL team provides clinical assessment for the following basic medical equipment and supplies, when required for long-term needs:
  • mobility and transfer aids (e.g. walkers, wheelchairs, bedrails, poles)
  • bathroom equipment (e.g. raised toilet seats, commodes, shower seats, wall bars)
  • compression stockings
  • medical surgical supplies (e.g. incontinence and ostomy supplies, cathethers)
Please note: Clients who have recently sustained injury, received and or have a planned surgical intervention, or are undergoing active rehabilitation, are not AADL eligible for at least six months and should not be referred to CAIL. Referral sources should consider short-term equipment loans or rental options through other programs, until long term need has been demonstrated.
Help people who have a chronic health condition or disability get basic medical aids and equipment.Community Aids to Independent Living (CAIL) is an Alberta Health Services team of healthcare providers working in the community to help people get basic medical supplies, aids and equipment that is primarily funded by the Alberta Aids to Daily Living program (AADL). Alternate funding sources may be explored based on individual needs.

This program is eligible to people who have a chronic medical condition or a disability for longer than six (6) months. The CAIL team delivers services via home visits, equipment vendor sites, or a site clinic.

CAIL team provides clinical assessment for the following basic medical equipment and supplies, when required for long-term needs:
  • mobility and transfer aids (e.g. walkers, wheelchairs, bedrails, poles)
  • bathroom equipment (e.g. raised toilet seats, commodes, shower seats, wall bars)
  • compression stockings
  • medical surgical supplies (e.g. incontinence and ostomy supplies, cathethers)
Please note: Clients who have recently sustained injury, received and or have a planned surgical intervention, or are undergoing active rehabilitation, are not AADL eligible for at least six months and should not be referred to CAIL. Referral sources should consider short-term equipment loans or rental options through other programs, until long term need has been demonstrated.
ROUTINE REFERRAL PROCESS
Please call the Central Intake Line at 780-496-1300 to initiate a referral.
Please call the Central Intake Line at 780-496-1300 to initiate a referral.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
Patients who have a chronic health condition or disability get basic medical aids and equipment
Patients who have a chronic health condition or disability get basic medical aids and equipment
COMMUNICATION PROCESS
 
PHONE
780-496-1300 (Community Care Access)
REFERRAL FORM
No referral form required.
No referral form required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Assistive equipment
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Healthcare supplies
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Mobility aids
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments- we close file after 3 missed appointments. Unable to reach clients -we send a letter to the client requesting to contact our office for an appointment within 4 weeks before we close the file. Clients can always call back to Central Care Access to re-refer self to the CAIL program.
Missed appointments- we close file after 3 missed appointments. Unable to reach clients -we send a letter to the client requesting to contact our office for an appointment within 4 weeks before we close the file. Clients can always call back to Central Care Access to re-refer self to the CAIL program.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Suite 2Y03, Take elevator to the second floor
11111 Jasper Avenue
Edmonton Alberta
T5K 0L4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Public transport available. 
 
Grandin LRT, 1 block S of Edmonton General Hospital. 
 
Bus stops in front of facility.
Public transport available. 
 
Grandin LRT, 1 block S of Edmonton General Hospital. 
 
Bus stops in front of facility.
 
PHONE
780-496-1300 (Community Care Access)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.Pay stations accept Canadian coins or credit card (Visa, MasterCard, and American Express).
Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
Parking Office accepts payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.Pay stations accept Canadian coins or credit card (Visa, MasterCard, and American Express).
Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Entrance


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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