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Pediatric Rehabilitation and Education Program   at
Alberta Children's Hospital
Specialty: Rehabilitation
Connect Care Department: CGY ACH GTS REHAB/EDUCATION
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The program provides rehabilitation services for school-aged children and youth who have had a recent significant change in their physical functioning due to an injury, illness or surgery, and requires intensive rehabilitation to return to their community school.The program:
  • assists the child / youth with transition back into the community and community school
  • includes on-site classrooms to allow children/youth to continue with their education, as part of their rehabilitation process
  • has a strong parent education focus
  • involves parents in planning their child / youth's treatment
This program also can include consultation with orthotics service and seating service if appropriate.
The program provides rehabilitation services for school-aged children and youth who have had a recent significant change in their physical functioning due to an injury, illness or surgery, and requires intensive rehabilitation to return to their community school.The program:
  • assists the child / youth with transition back into the community and community school
  • includes on-site classrooms to allow children/youth to continue with their education, as part of their rehabilitation process
  • has a strong parent education focus
  • involves parents in planning their child / youth's treatment
This program also can include consultation with orthotics service and seating service if appropriate.
ELIGIBILITY REQUIREMENTS
School-aged children aged 5-17 years requiring intensive rehabilitation after a recent change in physical functioning due to injury, illness or surgery.
School-aged children aged 5-17 years requiring intensive rehabilitation after a recent change in physical functioning due to injury, illness or surgery.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please include reason for referral, suggested rehabilitation goals and/or targetted outcomes and relevant clinical information.
Complete the referral form and fax it to the service using the contact information in this profile.
Please include reason for referral, suggested rehabilitation goals and/or targetted outcomes and relevant clinical information.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY ACH GTS REHAB/EDUCATION in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY ACH GTS REHAB/EDUCATION in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
The Pediatric Rehabilitation and Education Program follows the Calgary Board of Education (CBE) Modified School Calendar which typically begins mid August to end of June with fall, winter and spring breaks in the school year.

FEES:
School Service: bussing may be possible to and from school.

Fee reduction may be available.
The Pediatric Rehabilitation and Education Program follows the Calgary Board of Education (CBE) Modified School Calendar which typically begins mid August to end of June with fall, winter and spring breaks in the school year.

FEES:
School Service: bussing may be possible to and from school.

Fee reduction may be available.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-7004 (School Office)
FAX
403-476-7756
REFERRAL PHONE
403-955-2582
REFERRAL FAX
403-476-7756
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Rehabilitation therapy
< 1 Month
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Rehabilitation therapy
< 1 Month
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Emergent Reason for Referral
Additional Details
+-
Rehabilitation therapy
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If your child/youth is unable to attend the program school day, please contact the school 403-955-7004 or program coordinator 403-955-2582 a minimum of 48 hours in advance.
If your child/youth is unable to attend the program school day, please contact the school 403-955-7004 or program coordinator 403-955-2582 a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Gordon Townsend School
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Program/School is located at the Rehabilitation entrance of Alberta Children's Hospital which is located on the corner of 24 Avenue NW and West Campus Drive NW.
The Program/School is located at the Rehabilitation entrance of Alberta Children's Hospital which is located on the corner of 24 Avenue NW and West Campus Drive NW.
 
PHONE
403-955-7004 (School Office)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Vitual appointments available to facilitate intake and admission purposes as well as facilitation of family and community partner collaboration.
Vitual appointments available to facilitate intake and admission purposes as well as facilitation of family and community partner collaboration.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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