Southern Alberta Adult Congenital Heart Clinic   at
Peter Lougheed Centre
Connect Care Specialty: Cardiology Connect Care Department: CGY PLC CONGENITAL CL
Alberta Health Services - Calgary Zone





Estimated time to routine appointment: Within 12 months
SERVICE DESCRIPTION
Provides care and long term management of adults with congenital heart conditions.
Provides:
  • assessment, treatment, and follow-up for adults who have a known or suspected structural congenital heart condition
  • support for patients and family with a social worker and / or nurse
EMERGENCY REFERRAL PROCESS
Clinically unstable patients should be directed to either call 911 or to present to the nearest Emergency Department or Urgent Care centre. On call service or emergent care is NOT provided by this clinic after hours.
Clinically unstable patients should be directed to either call 911 or to present to the nearest Emergency Department or Urgent Care centre. On call service or emergent care is NOT provided by this clinic after hours.
URGENT REFERRAL PROCESS
Urgent referrals will be seen within 0-3 months. Semi Urgent referrals will be seen within 3-12 months. Please contact clinic during hours of operation if:
  • additional information becomes available that would affect urgency.
  • there is significant change to the patient's condition.
  • please fax urgent requests to 403-291-6814
Urgent referrals will be seen within 0-3 months. Semi Urgent referrals will be seen within 3-12 months. Please contact clinic during hours of operation if:
  • additional information becomes available that would affect urgency.
  • there is significant change to the patient's condition.
  • please fax urgent requests to 403-291-6814
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Please contact clinic during hours of operation if:
  • additional information becomes available that would affect urgency.
  • there is significant change to the patient's condition.
Mandatory Investigations:
Current patient demographic and contact information is CRITICAL. 
  • Echocardiogram report within last 6 months
Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Please contact clinic during hours of operation if:
  • additional information becomes available that would affect urgency.
  • there is significant change to the patient's condition.
Mandatory Investigations:
Current patient demographic and contact information is CRITICAL. 
  • Echocardiogram report within last 6 months
ELIGIBILITY REQUIREMENTS
Must be 17 years of age or older.

Exclusion Criteria for Southern Alberta Adult Congenital Heart Clinic:
1. Bicuspid aortic valve (unrepaired or repaired in adutlhood) without FTAAD.
2. Perimembranous VSD with no associated defects.
3. Repaired PDA or small PDA not requiring repair.
4. Isolated mild to moderate pulmonary stenosis.
5. Repaired ostium secundum ASD.
6. Isolated Patent Foramen Ovale.

FTAAD - Familial Thoracic Aortic Aneurysm and Dissection Syndrome (eg. Marfan Syndrome, Loeys-Dietz, etc)
VSD - Ventricular Septal Defect
PDA - Patent Ductus Arteriosus
ASD - Atrial Septal Defect

Must be 17 years of age or older.

Exclusion Criteria for Southern Alberta Adult Congenital Heart Clinic:
1. Bicuspid aortic valve (unrepaired or repaired in adutlhood) without FTAAD.
2. Perimembranous VSD with no associated defects.
3. Repaired PDA or small PDA not requiring repair.
4. Isolated mild to moderate pulmonary stenosis.
5. Repaired ostium secundum ASD.
6. Isolated Patent Foramen Ovale.

FTAAD - Familial Thoracic Aortic Aneurysm and Dissection Syndrome (eg. Marfan Syndrome, Loeys-Dietz, etc)
VSD - Ventricular Septal Defect
PDA - Patent Ductus Arteriosus
ASD - Atrial Septal Defect

REFERRAL GUIDELINES
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Congenital heart disease
< 3 Months
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month
Urgent referrals will be seen within 0-3 months. Semi Urgent referrals will be seen within 3-12 months.

Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Congenital heart disease
Medication List (dose, frequency, route)
| Within 1 month

Past medical history
| Within 1 month

Cardiac Operative notes
| All Documents

Echocardiogram
| Within 6 months
Repaired or Unrepaired
ADDITIONAL SERVICE DETAILS
The Southern Alberta Adult Congenital Heart Clinic (SAACH) sees patients with structural defects of the heart and great vessels.

Services include initial consultation as well as interval clinical and cardiac imaging follow up; management of cardiac medications; ongoing patient education and counseling regarding physical activity and lifestyle; coordination of appropriate specialist referrals.

No oncall service is provided by this clinic after hours, weekends or statutory holidays.


COMMUNICATION PROCESS
Communication of referral receipt to referral
source will occur within 7 calendar days.
 
Communication of appointment details or wait list status to patient and referral
source will occur within 14 calendar days.
 
Communication of initial appointment outcomes to referral
source will occur within 30 calendar days.
 
MISSED APPOINTMENT GUIDELINES

If the patient is unable to attend the scheduled Cardiac Diagnostic appointment, please notify the performing department. Refer to your appointment notification letter for the minimum required notice for each specific procedure. Failure to attend (No-Show) a scheduled appointment or to not provide notice within the required time frame will result in your referring physician being notified and having to reschedule the appointment if still required.

If the patient is unable to attend the scheduled Cardiac Diagnostic appointment, please notify the performing department. Refer to your appointment notification letter for the minimum required notice for each specific procedure. Failure to attend (No-Show) a scheduled appointment or to not provide notice within the required time frame will result in your referring physician being notified and having to reschedule the appointment if still required.

DIRECTIONS
Transit: C-train - Blue Line to RUNDLE station,
Walk 1 block north to 26 Ave to facility (5 minutes)
Calgary Transit Routes 34, 48 and 57 serve within 1 block of the facility
Route 19 and 32 lets passengers across the street on 26 Avenue NE.

Peter Lougheed Centre is located at the intersection of 36 Street NE and 26 Avenue NE.

Proceed to main elevators (Main Lobby - South Entrance)
Take elevators to 4th FLOOR
Exit through door marked CV LABS - Libin (stay right)
Proceed to very end of hall.
You have arrived at CV Labs reception check-in area.




Transit: C-train - Blue Line to RUNDLE station,
Walk 1 block north to 26 Ave to facility (5 minutes)
Calgary Transit Routes 34, 48 and 57 serve within 1 block of the facility
Route 19 and 32 lets passengers across the street on 26 Avenue NE.

Peter Lougheed Centre is located at the intersection of 36 Street NE and 26 Avenue NE.

Proceed to main elevators (Main Lobby - South Entrance)
Take elevators to 4th FLOOR
Exit through door marked CV LABS - Libin (stay right)
Proceed to very end of hall.
You have arrived at CV Labs reception check-in area.




PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.

Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.

Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
ADDRESS
Southern Alberta Adult Congenital Heart Clinic - CV Labs
3500 26 Avenue NE
Calgary Alberta
T1Y 6J4
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
WHEELCHAIR ACCESSIBILITY
Yes

On major bus route.


The primary purpose of the All Locations list is to let the user easily access any location of a service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the service@location has referral information attached to it.
  • Brown means the service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the service@location's status to something other than Current
    • It was deleted if it is an ARD service@location.
Green  and Brown are always at the top of the list. These are the Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Service@Locations to ones that are current.

Common Scenario:
A Service moves from one location to another. In this case the IA Service@Location record will be made defunct (non-current) and a new Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Service@Location to a current service@location.

Individual referral process
  1. Click on a non-current (Red) Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Service@Location to the current one.
  6. Repeat these steps for each Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Service@Location with common referral info is with current status for this service; One or more Service@Locations where replaced by new one.
  1. Click on any current Service@Location whether it has referral info (Green) or not (Brown).
  2. The service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Service@Locations for a service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current service locations.
Generally we want to replicate current common referral info to new or replaced service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Service@Location to another.

 

V4.12