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This healthcare service has 1 current healthcare service locations.
Specialized Geriatric Services   at
Red Deer Regional Hospital Centre
Connect Care Specialty: Geriatric Medicine
Connect Care Department: RED RDHC GERIATRICS
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
Specialized Geriatric Services is targeted at providing comprehensive geriatric assessments (CGA) and education aimed at frailty, functional decline, cognitive impairment or falls in adults aged 65 and older.Focuses on providing clinical consultation and education aimed at medical complexity, frailty and chronic disease, functional decline, cognitive impairment, dementia, delirium or falls in adults aged 65 and older

This service does not replace Seniors Mental Health, whose focus is behavioural and psychiatric issues.
Specialized Geriatric Services is targeted at providing comprehensive geriatric assessments (CGA) and education aimed at frailty, functional decline, cognitive impairment or falls in adults aged 65 and older.Focuses on providing clinical consultation and education aimed at medical complexity, frailty and chronic disease, functional decline, cognitive impairment, dementia, delirium or falls in adults aged 65 and older

This service does not replace Seniors Mental Health, whose focus is behavioural and psychiatric issues.
ROUTINE REFERRAL PROCESS
Professional referral required with completion of referral form.
Professional referral required with completion of referral form.
URGENT REFERRAL PROCESS
Not applicable for this service.
Not applicable for this service.
EMERGENCY REFERRAL PROCESS
Emergencies should be directed to the nearest Emergency Department.
Emergencies should be directed to the nearest Emergency Department.
ELIGIBILITY REQUIREMENTS
This program is for adults age 65 and over who:
    • have a family physician who is able and willing to collaborate in the care and management of clinic patients, and to resume care when patients are discharged from the clinic
    • who are not violent or suicidal
    • who are not involved with Geriatric Psychiatry except when referral is from Geriatric Psychiatry
This program is for adults age 65 and over who:
    • have a family physician who is able and willing to collaborate in the care and management of clinic patients, and to resume care when patients are discharged from the clinic
    • who are not violent or suicidal
    • who are not involved with Geriatric Psychiatry except when referral is from Geriatric Psychiatry
ADDITIONAL SERVICE DETAILS
Services can also be provided in home or at other facilities when necessary.
Services can also be provided in home or at other facilities when necessary.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-348-8815
FAX
403-309-2802
REFERRAL PHONE
403-348-8815
REFERRAL FAX
403-309-2802
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Assessment and interpretation of higher cerebral function, cognitive testing
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Review of medication
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
A minimum of 7 business days is required for cancellation or rescheduling of appointments.
Multiple missed apointments can result in canceling of the referral.
A minimum of 7 business days is required for cancellation or rescheduling of appointments.
Multiple missed apointments can result in canceling of the referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Ambulatory Annex
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Red Deer Regional Hospital is located at:
3942 50A Avenue 
Red Deer Alberta T4N 4E7
Switchboard  403-343-4422
From Edmonton: Hwy QE2 to Exit 32nd Street follow signs
From Calgary: Hwy QE2 to Exit 32nd Street follow signs
Red Deer Regional Hospital is located at:
3942 50A Avenue 
Red Deer Alberta T4N 4E7
Switchboard  403-343-4422
From Edmonton: Hwy QE2 to Exit 32nd Street follow signs
From Calgary: Hwy QE2 to Exit 32nd Street follow signs
 
PHONE
403-348-8815
 
PARKING INSTRUCTIONS
Parkade parking, street parking and underground parking are available at Red Deer Regional Hospital. Underground parking is entered off Gaetz at 43rd Street and Parkade parking is via main entrance off Gaetz Avenue.
Parkade parking, street parking and underground parking are available at Red Deer Regional Hospital. Underground parking is entered off Gaetz at 43rd Street and Parkade parking is via main entrance off Gaetz Avenue.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Consultation and follow-up appointments are available through virtual means, i.e. Zoom, Telephone and Telehealth
Consultation and follow-up appointments are available through virtual means, i.e. Zoom, Telephone and Telehealth
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0