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Stroke Prevention Clinic   at
Red Deer Regional Hospital Centre
Connect Care Specialty: Neurology
Connect Care Department: RED RDHC STROKE PREVENTION CL
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
The clinic is focused on early identification and prevention of strokes in clients who are at risk for a stroke or have had a stroke before.Provides early assessment and intervention for patients with transient ischemic attack (TIA) and minor stroke focusing on:
  • lifestyle changes
  • treating vascular risk factors
  • diagnostic tests
  • education
  • pharmacotherapy
  • accelerated referrals to Neurosurgeon where appropriate
The clinic is focused on early identification and prevention of strokes in clients who are at risk for a stroke or have had a stroke before.Provides early assessment and intervention for patients with transient ischemic attack (TIA) and minor stroke focusing on:
  • lifestyle changes
  • treating vascular risk factors
  • diagnostic tests
  • education
  • pharmacotherapy
  • accelerated referrals to Neurosurgeon where appropriate
ROUTINE REFERRAL PROCESS
Professional referral is required and should include details describing the event/episode and when it occurred - timing of the event is important to determine priority. Referrals may be accelerated to Neurosurgeon where appropriate.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Non-Connect Care Users: Fax the attached referral form and patient history to 403-343-4531.
Professional referral is required and should include details describing the event/episode and when it occurred - timing of the event is important to determine priority. Referrals may be accelerated to Neurosurgeon where appropriate.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Non-Connect Care Users: Fax the attached referral form and patient history to 403-343-4531.
URGENT REFERRAL PROCESS
If event/episode is within 48 hours of unilateral motor weakness or speech disturbance (highest risk) patients should be directed to an Emergency Dept and/or contact the Neurologist on call.
If event/episode is within 48 hours of unilateral motor weakness or speech disturbance (highest risk) patients should be directed to an Emergency Dept and/or contact the Neurologist on call.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486. 
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486. 
ELIGIBILITY REQUIREMENTS
People who have suffered a recent stroke or TIA or need to reduce stroke risk for secondary strokes.
Patients must have a family physician who is able and willing to collaborate in the care and management of patients, and to resume care when patients are discharged from the clinic.
People who have suffered a recent stroke or TIA or need to reduce stroke risk for secondary strokes.
Patients must have a family physician who is able and willing to collaborate in the care and management of patients, and to resume care when patients are discharged from the clinic.
ADDITIONAL SERVICE DETAILS
According to triage category (lower risk, increased risk, higher risk) patients could be seen from 48 hours to 12 weeks.
Clients seen in the SPC Clinic can have access to a multidisciplinary team that includes Social Worker, Occupational Therapist and Registered Dietitian. Physiotherapist and Speech Language Pathologist can be linked via rehab department.
According to triage category (lower risk, increased risk, higher risk) patients could be seen from 48 hours to 12 weeks.
Clients seen in the SPC Clinic can have access to a multidisciplinary team that includes Social Worker, Occupational Therapist and Registered Dietitian. Physiotherapist and Speech Language Pathologist can be linked via rehab department.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 0 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-406-5508
FAX
403-343-4531
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Cerebrovascular accident
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Timelines surrounding events are important
+-
Transient cerebral ischemia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Timelines surrounding events are important
+-
Emergent Reason for Referral
Additional Details
+-
Presyncope
Episodes of pre-syncope, loss of consciousness and memory loss, and recurrent episodes of dizziness are unlikely to be TIAs. Consider referring these patients to
the Emergency department or refer to General Neurology
+-
Transient cerebral ischemia
Send to Emergency Dept for urgent assessment and/or contact Neurology on Call if: 
Transient motor weakness or speech deficit within the last 48 hours
Any possible TIA symptoms within the last 48 hours if patient is known to have atrial fibrillation and is not currently anti coagulated
Motor/speech NOT resolved in last 2 weeks    

PATIENT APPOINTMENT INFORMATION
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MISSED APPOINTMENT GUIDELINES

Missed appointments we will require a new referral from the physician andwill be excluded from the recommended triage timelines as clinic space islimited.

Missed appointments we will require a new referral from the physician andwill be excluded from the recommended triage timelines as clinic space islimited.

 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed weekends and holidays.
   
 
ADDRESS
Medical Specialty Clinics
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Red Deer Regional Hospital is accessible via Gaetz Avenue or Taylor Drive at 43rd Street.  If coming from Hwy QE2 please take 32nd Street Exit and follow H signs.
Red Deer Regional Hospital is accessible via Gaetz Avenue or Taylor Drive at 43rd Street.  If coming from Hwy QE2 please take 32nd Street Exit and follow H signs.
 
PHONE
403-406-5508
 
PARKING INSTRUCTIONS
Parkade parking, street parking and underground parking are available at Red Deer Regional Hospital.
Parkade parking, street parking and underground parking are available at Red Deer Regional Hospital.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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