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This healthcare service has 1 current healthcare service locations.
Anticoagulation Clinic   at
Red Deer Regional Hospital Centre
Specialty: Anticoagulation
Connect Care Department: RED RDHC ANTICOAGULATION CL
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
The Central Alberta Anticoagulation Clinic (CAAC) is staffed by Registered nurses and Pharmacists that provide initiation and ongoing management of anticoagulant therapies.The CAAC manages patients at high thrombotic or bleeding risk, performing the following:
  • individualized education
  • coordination of applicable laboratory testing
  • ongoing anticoagulant dosing decisions
At an appropriate time after admission to CAAC, all patients will be assessed for transfer of anticoagulant management to their primary care provider, with only those at high thrombotic / bleed risk or having ongoing anticoagulant control issues being kept within the CAAC.
The Central Alberta Anticoagulation Clinic (CAAC) is staffed by Registered nurses and Pharmacists that provide initiation and ongoing management of anticoagulant therapies.The CAAC manages patients at high thrombotic or bleeding risk, performing the following:
  • individualized education
  • coordination of applicable laboratory testing
  • ongoing anticoagulant dosing decisions
At an appropriate time after admission to CAAC, all patients will be assessed for transfer of anticoagulant management to their primary care provider, with only those at high thrombotic / bleed risk or having ongoing anticoagulant control issues being kept within the CAAC.
ELIGIBILITY REQUIREMENTS
Patients accepted are prioritized based on risk, with the following factors:
  • Warfarin initiation
  • LMWH initiation and HITT monitoring
  • Peri-procedural management
  • Labile INR’s
  • Prior bleeding or thrombotic risk impacting anticoagulant control
  • Higher thrombotic risk encompasses:
    • mechanical mitral valves
    • mechanical aortic valves with AF, HF, HTN, CVA/TIA/TE
    • valvular AF or NVAF with CHADS2 ≥3
    • VTE (within 3 months), VTE with hypercoagulable states or recurrent VTE or atypical VTE
Patient must have a communication channel to deliver INR and warfarin dosing.
CAAC will NOT take the following:
  • Patients continuing anticoagulants previously managed by family doctor that are not high risk (criteria above)
  • Patients that reside outside of Central Zone
Patients accepted are prioritized based on risk, with the following factors:
  • Warfarin initiation
  • LMWH initiation and HITT monitoring
  • Peri-procedural management
  • Labile INR’s
  • Prior bleeding or thrombotic risk impacting anticoagulant control
  • Higher thrombotic risk encompasses:
    • mechanical mitral valves
    • mechanical aortic valves with AF, HF, HTN, CVA/TIA/TE
    • valvular AF or NVAF with CHADS2 ≥3
    • VTE (within 3 months), VTE with hypercoagulable states or recurrent VTE or atypical VTE
Patient must have a communication channel to deliver INR and warfarin dosing.
CAAC will NOT take the following:
  • Patients continuing anticoagulants previously managed by family doctor that are not high risk (criteria above)
  • Patients that reside outside of Central Zone
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.

Urgent referrals are those not requiring same day service yet need to be managed SOONER than routine
  • Physician - please call the Central Alberta Anticoagulation Clinic (CAAC) at 403-356-4237 and speak with registered nurse, explaining the reason for urgency
  • Flag referral as "URGENT" during referral process in Connect Care
  • CAAC may not be able to accommodate same day appointment / management
  • NOTE: there is no physician in the CAAC, for medical consults refer to hematology
Complete the referral form and fax it to the service using the contact information in this profile.

Urgent referrals are those not requiring same day service yet need to be managed SOONER than routine
  • Physician - please call the Central Alberta Anticoagulation Clinic (CAAC) at 403-356-4237 and speak with registered nurse, explaining the reason for urgency
  • Flag referral as "URGENT" during referral process in Connect Care
  • CAAC may not be able to accommodate same day appointment / management
  • NOTE: there is no physician in the CAAC, for medical consults refer to hematology
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Anticoagulation, type RED RDHC ANTICOAGULATION CL in the “To Department” section and complete order.

Urgent referrals are those not requiring same day service yet need to be managed SOONER than routine
  • Physician - please call the Central Alberta Anticoagulation Clinic (CAAC) using the contact information in this profile and speak with registered nurse, explaining the reason for urgency
  • Flag referral as "URGENT" during referral process in Connect Care
  • CAAC may not be able to accommodate same day appointment / management
  • NOTE: there is no physician in the CAAC, for medical consults refer to hematology
Send an Internal Referral using the Ambulatory Referral Order to Anticoagulation, type RED RDHC ANTICOAGULATION CL in the “To Department” section and complete order.

Urgent referrals are those not requiring same day service yet need to be managed SOONER than routine
  • Physician - please call the Central Alberta Anticoagulation Clinic (CAAC) using the contact information in this profile and speak with registered nurse, explaining the reason for urgency
  • Flag referral as "URGENT" during referral process in Connect Care
  • CAAC may not be able to accommodate same day appointment / management
  • NOTE: there is no physician in the CAAC, for medical consults refer to hematology
ADDITIONAL SERVICE DETAILS
Patients will need a family doctor who is able and willing to take part in their care and management as well as to resume care once the patient is discharged from the clinic.
Patients will need a family doctor who is able and willing to take part in their care and management as well as to resume care once the patient is discharged from the clinic.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 4 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 4 days.
  • Appointment outcome to referral source within 10 days.
 
PHONE
403-406-5502
FAX
403-343-4531
REFERRAL FAX
403-343-4531
REFERRAL FORM
Please contact the clinic directly for referral form
Please contact the clinic directly for referral form
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Atrial fibrillation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Labs: Baseline INR, CBC, alt, serum creatinine, eGRF
 
Within 3 months

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Weight
 
Current

Heart valve
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Labs: Baseline INR, CBC, alt, serum creatinine, eGFR
 
Within 3 months

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Weight
 
Current
If patient has a prosthetic valve:
  • Please indicate position, type, and insertion date of valve prosthetic
  • Please ensure INR target range is clearly identified
  • Please provide LMWH cross coverage orders for sub therapeutic INR's if required

Perioperative care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Date and Type of Surgical Procedure
 
Current

INR Target Range
 
Current

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reason for anticoagulation therapy
 
Current

Weight
 
Current
Orders for non-urgent procedures should be faxed no less than 10 days prior to procedure.  If you require guidance to complete bridging orders, please call the clinic at 403-406-5502.
CAAC does NOT provide bridging for patients on DOAC.

Pulmonary embolism
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Labs: Baseline INR, CBC, alt, serum creatinine, eGFR
 
Within 3 months

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Weight
 
Current

Thrombosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Labs: Baseline INR, CBC, alt, serum creatinine, eGFR
 
Within 3 months

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Weight
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Multiple missed appointments may result in discharge from the clinic. If the clinic does not receive blood work within one month after it is due the patient will be discharged from the clinic.
Multiple missed appointments may result in discharge from the clinic. If the clinic does not receive blood work within one month after it is due the patient will be discharged from the clinic.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed Saturday, Sunday and Statutory holidays.
   
 
ADDRESS
Main Floor Medical Specialty Clinic
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
Appointments will be done virtually by telephone or zoom.
Appointments will be done virtually by telephone or zoom.
 
DIRECTIONS
 
PHONE
403-406-5502
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6