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OPTIMUS - Outpatient Treatment in Multiple Sclerosis   at
Foothills Medical Centre
Specialty: Rehabilitation
Connect Care Department: CGY FMC OPTIMUS
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Offers treatment and assesments to improve the physical abilities and quality of life of people with multiple sclerosis.Provides assessments and treatments to improve the quality of life and physical abilities of people with multiple sclerosis.

Service includes:
  • consultations
  • physical assessment and treatment
  • education
  • psychosocial support
Offers treatment and assesments to improve the physical abilities and quality of life of people with multiple sclerosis.Provides assessments and treatments to improve the quality of life and physical abilities of people with multiple sclerosis.

Service includes:
  • consultations
  • physical assessment and treatment
  • education
  • psychosocial support
ELIGIBILITY REQUIREMENTS
Must be a patient of the Foothills Medical Centre (FMC) Multiple Sclerosis Clinic
Must be a patient of the Foothills Medical Centre (FMC) Multiple Sclerosis Clinic
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
To attend OPTIMUS, the patient must be a current registered patient of the FMC Multiple Sclerosis Clinic.
Complete the referral form and fax it to the service using the contact information in this profile.
To attend OPTIMUS, the patient must be a current registered patient of the FMC Multiple Sclerosis Clinic.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY FMC OPTIMUS in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY FMC OPTIMUS in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
To attend OPTIMUS, the patient must be a current registered patient of the FMC Multiple Sclerosis Clinic. OPTIMUS referrals are accepted from the FMC Multiple Sclerosis clinic only.
To attend OPTIMUS, the patient must be a current registered patient of the FMC Multiple Sclerosis Clinic. OPTIMUS referrals are accepted from the FMC Multiple Sclerosis clinic only.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 7 days.
 
PHONE
403-944-4148
FAX
403-270-8215
REFERRAL PHONE
403-944-4148
REFERRAL FAX
403-270-8215
REFERRAL FORM
The referral form is accessed by FMC Multiple Sclerosis Clinic staff on Ambulatory SCM.
The referral form is accessed by FMC Multiple Sclerosis Clinic staff on Ambulatory SCM.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Rehabilitation therapy
OPTIMUS only accepts referrals through the Multiple Sclerosis Clinic at FMC.
 
Current
Specific to Multiple Sclerosis patients only.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES

Due to high referral volumes, we tend to have a significant wait list.  We request your assistance.  Every time that an appointment is missed, it affects our ability to see others who need our services.  We recognize that occasionally circumstances arise where you may need to cancel an appointment either due to illness or other emergency family matters. However,we would like to ask that, as much as possible, you keep your appointments.

 
2 missed appointments or cancellations will result in automatic discharge from our program and a re-referral will be required to be placed back on the wait list in order to access the OPTIMUS Program..

 

For your benefit, we require commitment to attend the OPTIMUS Program.  If life circumstances are such that it would prevent you from attending regularly, we will make other arrangements for you, which may include a re-referral and going back on our wait list.  Thank you.

Due to high referral volumes, we tend to have a significant wait list.  We request your assistance.  Every time that an appointment is missed, it affects our ability to see others who need our services.  We recognize that occasionally circumstances arise where you may need to cancel an appointment either due to illness or other emergency family matters. However,we would like to ask that, as much as possible, you keep your appointments.

 
2 missed appointments or cancellations will result in automatic discharge from our program and a re-referral will be required to be placed back on the wait list in order to access the OPTIMUS Program..

 

For your benefit, we require commitment to attend the OPTIMUS Program.  If life circumstances are such that it would prevent you from attending regularly, we will make other arrangements for you, which may include a re-referral and going back on our wait list.  Thank you.

 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday:
   
 
ADDRESS
Special Services Building - Main Floor, Room AW 122
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
We are located in the Special Services Building > Main Floor > Room AW122. We are near the elevators and washrooms which are to the right of the Special Services Building.
Foothills Medical Centre site information.
We are located in the Special Services Building > Main Floor > Room AW122. We are near the elevators and washrooms which are to the right of the Special Services Building.
Foothills Medical Centre site information.
 
PHONE
403-944-4148
 
PARKING INSTRUCTIONS
Parking is currently under construction at the Foothills Medical Centre. It is recommended to use the South parking (Lot 3) for closest access to the OPTIMUS Program. Use the Drop-Off zone B if someone is dropping you off.
Foothills Medical Centre parking map
Parking is currently under construction at the Foothills Medical Centre. It is recommended to use the South parking (Lot 3) for closest access to the OPTIMUS Program. Use the Drop-Off zone B if someone is dropping you off.
Foothills Medical Centre parking map
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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