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Adult Neuropsychology Service   at
Foothills Medical Centre
Specialty: Neuropsychology
Connect Care Department: CGY FMC NEUROPSYCHOLOGY CL
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Neuro-psychological assessment of adults with known or suspected neurological illness/injury.Patients are seen for many areas of neurologic illness/injury, including:
  • stroke/traumatic brain injury
  • tumour, hydrocephalus
  • seizure disorder
  • multiple sclerosis/movement disorders
  • toxic and metabolic encephalopathy
  • dementia
Neuro-psychological assessment of adults with known or suspected neurological illness/injury.Patients are seen for many areas of neurologic illness/injury, including:
  • stroke/traumatic brain injury
  • tumour, hydrocephalus
  • seizure disorder
  • multiple sclerosis/movement disorders
  • toxic and metabolic encephalopathy
  • dementia
ELIGIBILITY REQUIREMENTS
Neuropsychological assessments are most useful in clinical care where patients have evidence of some neurological illness or injury. This includes some classes of mental disorder. We restrict our services to those instances where assessment will diagnoses or have some impact on treatment, rehabilitation, or management decisions regarding the patients. Because of the large volume of referrals we receive for neuropsychological assessment and the resulting long waiting lists for service, we will not, accept referral of patients for the following issues. 
Recommendations for more appropriate referral solutions related to each of the issues are indicated in the brackets below.
  • Attention Deficit Disorder/Hyperactivity Disorder, possible Learning Disability, Academic Achievement Difficulty (refer to private sector providers)
  • Capacity Assessment (refer to Regional Capacity Assessment Team)
  • Personal Directive Assessment (refer to private sector providers)
  • Dependent Adults Assessment (refer to AISH offices)
  • Eligibility for Financial Supports e.g. Long Term Disability, AISH and PDD (refer to Alberta Human Services)
  • Possible Mental Retardation (refer to private sector providers, Alberta Works)
  • Chronic Fatigue Syndrome, Chronic Pain, Fibromyalgia, Long term cognitive difficulties with no recent change (refer to private sector providers)
  • Workers Compensation Board Cases, AISH Applications (refer to WCB and AISH offices as they have their own preferred provider groups for these services)
  • "Reassurance" referrals for young/middle-aged patients with no objective evidence of memory deficit/neurological illness (refer to private sector providers)
  • Personal Injury Litigation, Corporate Return to Work Evaluations, Disability Evaluation - third party insurance (refer to private sector providers)
  • Corrections Canada Referrals (refer to Forensic Assessment Outpatient Services or private sector providers)
  • Anxiety, Depression, Post Traumatic Stress Disorder (refer to Access Mental Health)
**Please state if interpreter is required and what language is required.
Neuropsychological assessments are most useful in clinical care where patients have evidence of some neurological illness or injury. This includes some classes of mental disorder. We restrict our services to those instances where assessment will diagnoses or have some impact on treatment, rehabilitation, or management decisions regarding the patients. Because of the large volume of referrals we receive for neuropsychological assessment and the resulting long waiting lists for service, we will not, accept referral of patients for the following issues. 
Recommendations for more appropriate referral solutions related to each of the issues are indicated in the brackets below.
  • Attention Deficit Disorder/Hyperactivity Disorder, possible Learning Disability, Academic Achievement Difficulty (refer to private sector providers)
  • Capacity Assessment (refer to Regional Capacity Assessment Team)
  • Personal Directive Assessment (refer to private sector providers)
  • Dependent Adults Assessment (refer to AISH offices)
  • Eligibility for Financial Supports e.g. Long Term Disability, AISH and PDD (refer to Alberta Human Services)
  • Possible Mental Retardation (refer to private sector providers, Alberta Works)
  • Chronic Fatigue Syndrome, Chronic Pain, Fibromyalgia, Long term cognitive difficulties with no recent change (refer to private sector providers)
  • Workers Compensation Board Cases, AISH Applications (refer to WCB and AISH offices as they have their own preferred provider groups for these services)
  • "Reassurance" referrals for young/middle-aged patients with no objective evidence of memory deficit/neurological illness (refer to private sector providers)
  • Personal Injury Litigation, Corporate Return to Work Evaluations, Disability Evaluation - third party insurance (refer to private sector providers)
  • Corrections Canada Referrals (refer to Forensic Assessment Outpatient Services or private sector providers)
  • Anxiety, Depression, Post Traumatic Stress Disorder (refer to Access Mental Health)
**Please state if interpreter is required and what language is required.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile. 
For urgent referrals, mark "Urgent" providing rationale and contact the service using the information provided in this profile.
Complete the referral form and fax it to the service using the contact information in this profile. 
For urgent referrals, mark "Urgent" providing rationale and contact the service using the information provided in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Neuropsychology, enter CGY FMC NEUROPSYCHOLOGY CL in the “To Department” section and complete order.
For urgent referrals, mark "Urgent" providing rationale and contact the service using the information provided in this profile.
Send an Internal Referral using the Ambulatory Referral Order to Neuropsychology, enter CGY FMC NEUROPSYCHOLOGY CL in the “To Department” section and complete order.
For urgent referrals, mark "Urgent" providing rationale and contact the service using the information provided in this profile.
ADDITIONAL SERVICE DETAILS
Once referral is received, referral source will receive confirmation letter within 2 days.  Patient will be contacted once an appointment date is available.  Patients do not need to call.

**Please state if interpreter is required and what language is required. 
                                                                                                                                    
The following providers practice within this service;
  • Catherine Burton, Ph.D., R. Psych
  • Angela Haffenden, Ph.D., R. Psych
  • Stewart Longman, Ph.D., R. Psych
  • Flint Schwartz, Registered Provisional Psychologist
  • Amy Siegenthaler, Ph.D., R. Psych
  • Lisa Partlo, Ph.D., R. Psych
Once referral is received, referral source will receive confirmation letter within 2 days.  Patient will be contacted once an appointment date is available.  Patients do not need to call.

**Please state if interpreter is required and what language is required. 
                                                                                                                                    
The following providers practice within this service;
  • Catherine Burton, Ph.D., R. Psych
  • Angela Haffenden, Ph.D., R. Psych
  • Stewart Longman, Ph.D., R. Psych
  • Flint Schwartz, Registered Provisional Psychologist
  • Amy Siegenthaler, Ph.D., R. Psych
  • Lisa Partlo, Ph.D., R. Psych
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-1340
FAX
403-944-2060
REFERRAL PHONE
403-944-1340
REFERRAL FAX
403-944-2060
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Neuropsychological testing
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Cognitive screening results; MOCA, MMSE
 
Within 3 months
Most recent clinical notes
 
Within 3 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES

We will typically require a patient to be re-referred in the event of three (3) missed appointments or late cancellations. Compliance with appointment attendance is key to best patient outcomes and service efficiency for all patients who require this service.  The referring provider will be notified of missed appointments.

We will typically require a patient to be re-referred in the event of three (3) missed appointments or late cancellations. Compliance with appointment attendance is key to best patient outcomes and service efficiency for all patients who require this service.  The referring provider will be notified of missed appointments.

 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
Please remember to bring the following to your appointment:
  • This appointment letter
  • Health care card and photo ID
  • List of current medications
  • Glasses, hearing aids, any medications that need to be taken during the appointment
  • Lunch and snacks, including beverages
Please remember to bring the following to your appointment:
  • This appointment letter
  • Health care card and photo ID
  • List of current medications
  • Glasses, hearing aids, any medications that need to be taken during the appointment
  • Lunch and snacks, including beverages
 
DIRECTIONS
We are located at the Foothills Medical Centre Site in the Special Services Building, which is just between the main hospital and Tom Baker Cancer Centre.
Enter through the Special Services Building entrance. To get to the Psychology Department (Room AC266E), proceed to the elevators in the Special Services Building (located on the south side of the Foothills Hospital building and visible from the Central Parking lot), go up to the SECOND floor; once you leave the elevator, take 3 left turns and come to the Psychology Department. 
Foothills Medical Centre site information
We are located at the Foothills Medical Centre Site in the Special Services Building, which is just between the main hospital and Tom Baker Cancer Centre.
Enter through the Special Services Building entrance. To get to the Psychology Department (Room AC266E), proceed to the elevators in the Special Services Building (located on the south side of the Foothills Hospital building and visible from the Central Parking lot), go up to the SECOND floor; once you leave the elevator, take 3 left turns and come to the Psychology Department. 
Foothills Medical Centre site information
 
PHONE
403-944-1340
 
PARKING INSTRUCTIONS

At the Foothills Medical Centre please allow 15-30 minutes additional time for parking and making your way to your appointment.

Foothills Medical Centre parking map

At the Foothills Medical Centre please allow 15-30 minutes additional time for parking and making your way to your appointment.

Foothills Medical Centre parking map

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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