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Cardiac Navigation   at
Mazankowski Alberta Heart Institute
Specialty: Cardiac Surgery
Connect Care Department: EDM UAH MAZ CARDIAC NAVIGATION
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Cardiac Navigation Office supports triage and manages patients as they enter cardiac care providing support, education, direction and ensuring preparedness for their journey. This includes patients requiring cardiac surgery, cardiac catheterization, electrophysiology and device implants. The Cardiac Navigation Office also supports all aspects of patient flow throughout the program.The Cardiac Navigation Office ensures the efficient provision of cardiac services at the Mazankowski Alberta Heart Institute (Maz). The Cardiac Navigation Office supports triage and manages patients as they enter cardiac care providing support, education, direction and ensuring preparedness for their journey. This includes patients requiring cardiac surgery, cardiac catheterization, electrophysiology and device implants. The Cardiac Navigation Office ensures optimization of clinical resources and that wait times meet provincial and national performance standards for both in and out- patients as well as maintaining patient flow through program beds on a daily basis. The Cardiac Navigation Office is a liaison between patients, physicians and cardiac programs and supports planning, developing, delivering, and evaluating services for cardiac patients within the Edmonton, North and Central zones as well as patients who we serve from other provinces.
The Cardiac Navigation Office supports triage and manages patients as they enter cardiac care providing support, education, direction and ensuring preparedness for their journey. This includes patients requiring cardiac surgery, cardiac catheterization, electrophysiology and device implants. The Cardiac Navigation Office also supports all aspects of patient flow throughout the program.The Cardiac Navigation Office ensures the efficient provision of cardiac services at the Mazankowski Alberta Heart Institute (Maz). The Cardiac Navigation Office supports triage and manages patients as they enter cardiac care providing support, education, direction and ensuring preparedness for their journey. This includes patients requiring cardiac surgery, cardiac catheterization, electrophysiology and device implants. The Cardiac Navigation Office ensures optimization of clinical resources and that wait times meet provincial and national performance standards for both in and out- patients as well as maintaining patient flow through program beds on a daily basis. The Cardiac Navigation Office is a liaison between patients, physicians and cardiac programs and supports planning, developing, delivering, and evaluating services for cardiac patients within the Edmonton, North and Central zones as well as patients who we serve from other provinces.
ELIGIBILITY REQUIREMENTS
Referrals are only accepted by Cardiologists
New Canadian Patient Referrals, please include the following in referrals:
Preferred Language(s)
Alberta Health Number or Interim Federal Health Number
Referrals are only accepted by Cardiologists
New Canadian Patient Referrals, please include the following in referrals:
Preferred Language(s)
Alberta Health Number or Interim Federal Health Number
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
For urgent requests, please ensure communication with on-call physician of specific department area.
Complete the referral form and fax it to the service using the contact information in this profile.
For urgent requests, please ensure communication with on-call physician of specific department area.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Cardiac Surgery, type EDM UAH MAZ CARDIAC NAVIGATION in the “To Department” section and complete order.
For urgent requests, please ensure communication with on-call physician of specific department area.
Send an Internal Referral using the Ambulatory Referral Order to Cardiac Surgery, type EDM UAH MAZ CARDIAC NAVIGATION in the “To Department” section and complete order.
For urgent requests, please ensure communication with on-call physician of specific department area.
ADDITIONAL SERVICE DETAILS
Wait time: This is dependent on the requested procedure/Clinic appointment(s) in a specific Cardiac Department and the wait times in those areas.
Wait time: This is dependent on the requested procedure/Clinic appointment(s) in a specific Cardiac Department and the wait times in those areas.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
 
PHONE
780-407-1830
FAX
780-407-7113
TOLL FREE PHONE
1-866-772-0774
REFERRAL PHONE
780-407-1830
REFERRAL FAX
780-407-7113
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cardiac care management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
12 lead ECG or rhythm strips of arrhythmia (if relevant)
 
Within 1 month
CBC, lytes, creatinine
 
Within 1 month
Chest x-ray
 
As relevant
Emergency Physician record if patient was seen in Emergency
 
If applicable
INR if patient on Coumadin
 
Within 1 month
Identify and provide supporting documentation for any previous cardiac diagnosis or relevant cardiac history i.e. MI, PCI, CABG
 
As relevant
Lipid and Troponins profiles
 
Within 1 month
Results of any other cardiac tests completed
 
Within 1 month
Provide information on comorbidity:
  • diabetes
  • thyroid disease
  • renal dysfunction
  • sleep apnea
  • pulmonary
  • liver/GI
  • malignancy
  • renal disease
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 7:00 am - 3:15 pm
Tuesday: 7:00 am - 3:15 pm
Wednesday: 7:00 am - 3:15 pm
Thursday: 7:00 am - 3:15 pm
Friday: 7:00 am - 3:15 pm
   
 
ADDRESS
5A9.010
11220 83 Avenue NW
Edmonton Alberta
T6G 2B7
PATIENT APPOINTMENT INSTRUCTIONS
  • As parking can be difficult around the hospital, please allow yourself extra time.
  • Check you appointment letter and make sure you are arriving on appropriate date/time
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Wheelchairs are available for a $1.00 deposit at the entrance to the pedway in the parkade (4th floor). Please ensure that you bring along a loonie, if required, as there is no change available.
  • Interpretation services are available. Please notify the clinic before your appointment if you require an interpreter.

  • As parking can be difficult around the hospital, please allow yourself extra time.
  • Check you appointment letter and make sure you are arriving on appropriate date/time
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Wheelchairs are available for a $1.00 deposit at the entrance to the pedway in the parkade (4th floor). Please ensure that you bring along a loonie, if required, as there is no change available.
  • Interpretation services are available. Please notify the clinic before your appointment if you require an interpreter.

 
DIRECTIONS
Mazankowski Alberta Heart Instutute is located in NW Edmonton in the University Of Alberta Hospital grounds. The Entrance is off of 83 Ave NW.
Bus stops at 112 and 114 St
LRT Health Sciences station is located west across 114 St.
Mazankowski Alberta Heart Instutute is located in NW Edmonton in the University Of Alberta Hospital grounds. The Entrance is off of 83 Ave NW.
Bus stops at 112 and 114 St
LRT Health Sciences station is located west across 114 St.
 
PHONE
780-407-1830
TOLL FREE PHONE
1-866-772-0774
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
 
EMAIL
EDM.MazCardiacNavigation@albertahealthservices.ca
VIRTUAL APPOINTMENT INFORMATION
This is department/procedure specific. Please check with the department and/or provider.
This is department/procedure specific. Please check with the department and/or provider.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Parking stalls, ramps, elevators, and washrooms


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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