Early Hearing Detection and Intervention (EHDI) Program - Community Screening   at
Melcor Centre
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
After the birth of your baby, a health care provider will refer your baby to a community hearing screening site.Your baby will be referred to Community Hearing Screening if:
  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre
A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development.

For more information, visit our website.
After the birth of your baby, a health care provider will refer your baby to a community hearing screening site.Your baby will be referred to Community Hearing Screening if:
  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre
A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development.

For more information, visit our website.
ELIGIBILITY REQUIREMENTS
Alberta residents who meet the eligibility criteria for receiving Assisted Living Services (active Alberta Health Care). Clients will be assessed based on identified unmet needs.
Alberta residents who meet the eligibility criteria for receiving Assisted Living Services (active Alberta Health Care). Clients will be assessed based on identified unmet needs.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Contact the service to obtain the required referral form or request an assessment.  Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, indicate so on the referral form.
Contact the service to obtain the required referral form or request an assessment.  Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, indicate so on the referral form.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Continuing Care Access, type EDM SSP CCA in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Continuing Care Access, type EDM SSP CCA in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Majority of referrals are processed during business hours. After hours-department supports Edmonton Zone Assisted Living programs and urgent referrals.

Continuing Care Access - Edmonton Zone facilitates referral management to a variety of publicly-funded continuing care health services; including Adult and Children’s home care, Adult Day Programs, supportive living, long-term care, AADL authorizations for equipment and med/surg supplies,  and end of life care. AHS has programs and services to help Albertans of all ages lead active and fulfilling lives, close to home.
Majority of referrals are processed during business hours. After hours-department supports Edmonton Zone Assisted Living programs and urgent referrals.

Continuing Care Access - Edmonton Zone facilitates referral management to a variety of publicly-funded continuing care health services; including Adult and Children’s home care, Adult Day Programs, supportive living, long-term care, AADL authorizations for equipment and med/surg supplies,  and end of life care. AHS has programs and services to help Albertans of all ages lead active and fulfilling lives, close to home.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-388-6575
FAX
403-328-5139
TOLL FREE PHONE
1-888-388-6575
REFERRAL PHONE
780-496-1300
REFERRAL FAX
780-496-8438
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Home care service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

  • Consent
  • Contact Information
  • Healthcare Number
 
N/A

Long term care service
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

  • Consent
  • Contact Information
  • Healthcare Number
 
N/A

Supportive living
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

  • Consent
  • Contact Information
  • Healthcare Number
 
N/A
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Description:
Available by appointment only.
   
 
ADDRESS
200 4 Avenue S
Lethbridge Alberta
T1J 4C9
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
 
PHONE
403-388-6575
TOLL FREE PHONE
1-888-388-6575
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.7