Back to search results
This healthcare service has 1 current healthcare service locations.
Email Profile Link
Emergency Information 
All Locations for Service ▼
Neuropsychiatry Services - Child and Adolescent Addiction and Mental Health Specialized Services   at
Richmond Road Diagnostic and Treatment Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY RRDTC AMH CA NEUROPSYCH
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Offers services to children and adolescents from 0-18 years who have complex neurological medical disorders combined with mental health disorders. Subspecialty clinic for previous concussion diagnosis with residual mental health disorder and/or behavioural issues.The Neuropsychiatry Services (NPS) team works together with community partners to figure out why current supports or treatments may not be fully helping 6–18-year-old (refer by age 17) individuals with complicated, chronic medical conditions due to genetic or neurological disorders, combined with mental health and / or behavioural issues. The team looks at past assessments and diagnoses to see if anything is missing or if more evaluation is needed.

6 Parts of the Integrated NPS Service (NPS may offer one or a combination of these services)
Professional Consultation:
• Doctor-to-doctor advice: An NPS physician may consult directly with another physician
• Team consultation: The NPS team may give guidance to schools, clinics, therapy teams, funding programs, and other service providers involved in the child’s / adolescent's care

Capacity Building
• The team works with services involved to increase their ability to support ongoing care
• The team provides recommendations to the referral source and care teams to guide next steps and improve ongoing support

Case Review / Triage
• The team looks at all relevant reports and information, summarizes what’s most important, and puts it together clearly
• The team offers recommendations to the referral source and support services to ensure the child's / adolescent receives appropriate care

Conferences:
• Meetings may be arranged to bring together everyone involved in the child’s / adolescent’s care
• These meetings aim to create a clearer, more coordinated, and more complete care plan.

Assessment and Diagnostics:
• The team identifies any missing assessments or diagnostic steps that could help improve the care plan
• Recommendations are made for what additional assessments or evaluations may be needed

Treatment:
• Medication trials (if appropriate)
• Individual or family therapy
•Parent support and coaching
Offers services to children and adolescents from 0-18 years who have complex neurological medical disorders combined with mental health disorders. Subspecialty clinic for previous concussion diagnosis with residual mental health disorder and/or behavioural issues.The Neuropsychiatry Services (NPS) team works together with community partners to figure out why current supports or treatments may not be fully helping 6–18-year-old (refer by age 17) individuals with complicated, chronic medical conditions due to genetic or neurological disorders, combined with mental health and / or behavioural issues. The team looks at past assessments and diagnoses to see if anything is missing or if more evaluation is needed.

6 Parts of the Integrated NPS Service (NPS may offer one or a combination of these services)
Professional Consultation:
• Doctor-to-doctor advice: An NPS physician may consult directly with another physician
• Team consultation: The NPS team may give guidance to schools, clinics, therapy teams, funding programs, and other service providers involved in the child’s / adolescent's care

Capacity Building
• The team works with services involved to increase their ability to support ongoing care
• The team provides recommendations to the referral source and care teams to guide next steps and improve ongoing support

Case Review / Triage
• The team looks at all relevant reports and information, summarizes what’s most important, and puts it together clearly
• The team offers recommendations to the referral source and support services to ensure the child's / adolescent receives appropriate care

Conferences:
• Meetings may be arranged to bring together everyone involved in the child’s / adolescent’s care
• These meetings aim to create a clearer, more coordinated, and more complete care plan.

Assessment and Diagnostics:
• The team identifies any missing assessments or diagnostic steps that could help improve the care plan
• Recommendations are made for what additional assessments or evaluations may be needed

Treatment:
• Medication trials (if appropriate)
• Individual or family therapy
•Parent support and coaching
ELIGIBILITY REQUIREMENTS
Children and Adolescents 6-18 years
The child is connected to a Primary Care Physician, Pediatrician and/or Specialist who will remain involved for the duration of NPS involvement.

The child has documented evidence of a complex, chronic medical condition(s) (e.g. genetic, neurological, etc.) impacting the brain causing severe negative effects on the child’s mental wellness and functioning. These conditions may have led to difficulties with communication, behavior, motor skills or other neurological functions. They arise during development and can include ASD, ADHD, intellectual disabilities, communication and learning disorders. The child may have psychiatric symptoms behaviors, and/or diagnoses (e.g. ADHD, Anxiety, Autism, Depression, etc.)
Interventions have not been successful due to severity and complexity.
Children and Adolescents 6-18 years
The child is connected to a Primary Care Physician, Pediatrician and/or Specialist who will remain involved for the duration of NPS involvement.

The child has documented evidence of a complex, chronic medical condition(s) (e.g. genetic, neurological, etc.) impacting the brain causing severe negative effects on the child’s mental wellness and functioning. These conditions may have led to difficulties with communication, behavior, motor skills or other neurological functions. They arise during development and can include ASD, ADHD, intellectual disabilities, communication and learning disorders. The child may have psychiatric symptoms behaviors, and/or diagnoses (e.g. ADHD, Anxiety, Autism, Depression, etc.)
Interventions have not been successful due to severity and complexity.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are completed by Primary Care Physicians, Pediatricians, and/or medical specialists that agree to remain involved in providing care to the child or adolescent for the duration of NPS involvement.
Please contact NPS admin for a copy of the required NPS referral if needed.
Complete the referral form and fax it to Neuropsychiatry Services or to Access Mental Health using the contact information in this profile.
Referrals are completed by Primary Care Physicians, Pediatricians, and/or medical specialists that agree to remain involved in providing care to the child or adolescent for the duration of NPS involvement.
Please contact NPS admin for a copy of the required NPS referral if needed.
Complete the referral form and fax it to Neuropsychiatry Services or to Access Mental Health using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY RRDTC AMH CA NEUROPSYCH in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY RRDTC AMH CA NEUROPSYCH in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
NPS serves children and adolescents with complex co-occurring Neurological, Neurodevelopmental and Neuropsychiatric disorders.

NPS collaborates with and provides consultation to the primary care physician and resources/services/clinics currently involved in the child's life in order to gain a comprehensive understanding of their strengths and struggles. Collaborative consultation with the child's current care team may include verbal or face-to-face communication, resource allocation, and case planning. This allows for not only the development of an integrated and coordinated case management plan, but will also enable and establish open communication amongst the child's care team.
NPS serves children and adolescents with complex co-occurring Neurological, Neurodevelopmental and Neuropsychiatric disorders.

NPS collaborates with and provides consultation to the primary care physician and resources/services/clinics currently involved in the child's life in order to gain a comprehensive understanding of their strengths and struggles. Collaborative consultation with the child's current care team may include verbal or face-to-face communication, resource allocation, and case planning. This allows for not only the development of an integrated and coordinated case management plan, but will also enable and establish open communication amongst the child's care team.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-1500 (Access Mental Health)
FAX
403-943-9044 (Access Mental Health)
REFERRAL PHONE
403-955-8904 Admin
REFERRAL FAX
403-955-8780 Neuropsychiatry Services
REFERRAL FORM
For referrals within Child & Adolescent Addiction and Mental Health (CAAMHPP) please use CAAMHP Key.
For referrals within AHS please use Direct Departmental Referral (DDR) form or referral letter with a specific clinical question.
For referrals from community partners please send a medical referral letter with a specific clinical question.
For referrals within Child & Adolescent Addiction and Mental Health (CAAMHPP) please use CAAMHP Key.
For referrals within AHS please use Direct Departmental Referral (DDR) form or referral letter with a specific clinical question.
For referrals from community partners please send a medical referral letter with a specific clinical question.
REFERRAL ADVICE
Specialist LINK
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Behavioral and psychological symptoms of dementia
Diagnosis of complex neurological medical disorder combined with mental health disorder and/or behavioural issues.
 
Within 1 month
Clear referral question that can be addressed in one episode of care
 
Current
Referral must include documented evidence of neurological issue such as; MRI, CT scan, genetic report, surgical report.
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Hours are for reception. Appointments may be scheduled outside of these hours.
   
 
ADDRESS
2nd Floor
1820 Richmond Road SW
Calgary Alberta
T2T 5C7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • If you are more comfortable in a language other than English, please bring a family member or friend (age 16 or older) to help with translation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • If you are more comfortable in a language other than English, please bring a family member or friend (age 16 or older) to help with translation.
 
DIRECTIONS
Will be communicated to patient and family prior to the first appointment.
Will be communicated to patient and family prior to the first appointment.
 
PHONE
403-943-1500 (Access Mental Health)
 
PARKING INSTRUCTIONS
Will be communicated to patient and family prior to the first appointment.
Will be communicated to patient and family prior to the first appointment.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are accepted at the physician's/service's discretion
Virtual appointments are accepted at the physician's/service's discretion
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

About Us
Terms of Use
Privacy Statement
Disclaimer
ARD Partners
Search Tips
Back to top
FAQ
Contact Us
V6.6