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Occupational Therapy Services for Chronic Disease Management   at
Edmonton Zone and Area
Specialty: Occupational Therapy
Connect Care Department: EDM EGCCC CDM OT
Estimated time to routine appointment: Within 7 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides occupational therapy assessment and short term services for adults living with chronic health conditions to maximize participation, engagement and safety in their home and communities. Occupational Therapy assessments are completed over the phone and in the client's home.Offers assessment and intervention focusing on:

  • Difficulty in the home (fall prevention assessment and intervention, home modifications, provision of home safety equipment, difficulty managing activities of daily living)
  • Difficulty getting in/out of the home (home modification recommendations, mobility assessments including part time power mobility)
  • Chronic disease self-management support (difficulty pacing, managing sleep, maintaining physical activity, managing instrumental activities of daily life)
The service also provides group programs:
Provides occupational therapy assessment and short term services for adults living with chronic health conditions to maximize participation, engagement and safety in their home and communities. Occupational Therapy assessments are completed over the phone and in the client's home.Offers assessment and intervention focusing on:

  • Difficulty in the home (fall prevention assessment and intervention, home modifications, provision of home safety equipment, difficulty managing activities of daily living)
  • Difficulty getting in/out of the home (home modification recommendations, mobility assessments including part time power mobility)
  • Chronic disease self-management support (difficulty pacing, managing sleep, maintaining physical activity, managing instrumental activities of daily life)
The service also provides group programs:
ELIGIBILITY REQUIREMENTS
  • Service targeted to adults 18 and over, living at home
  • Clients who have Home Living or Supportive Living support are not eligible for services.
  • Please note this service does not complete cognitive assessments (MOCA, SLUMS, MMSE, etc)
  • Service targeted to adults 18 and over, living at home
  • Clients who have Home Living or Supportive Living support are not eligible for services.
  • Please note this service does not complete cognitive assessments (MOCA, SLUMS, MMSE, etc)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate on referral if this is to be considered Urgent.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate on referral if this is to be considered Urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Occupational Therapy, type EDM EGCCC CDM OT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Occupational Therapy, type EDM EGCCC CDM OT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Clients can call the Central Intake to self-refer.
Clients can call the Central Intake to self-refer.
ADDITIONAL SERVICE DETAILS
Chronic Disease Management: Our intervention is short term and our apporach assesses the client's readiness for changes. The focus is driven from client goals aimed at empowering the client to engage in everyday life.
  • Improving physical activity
  • Sleep management
  • Energy conservation
Requests for these services must be accompanied by a reason for referral listed below.

Occupation Therapy Services also offers classes in Boosting Your Brain Health, click HERE to learn more.

Please see estimated time to routine appointment on Alberta Referral Directory (top right corner)
Chronic Disease Management: Our intervention is short term and our apporach assesses the client's readiness for changes. The focus is driven from client goals aimed at empowering the client to engage in everyday life.
  • Improving physical activity
  • Sleep management
  • Energy conservation
Requests for these services must be accompanied by a reason for referral listed below.

Occupation Therapy Services also offers classes in Boosting Your Brain Health, click HERE to learn more.

Please see estimated time to routine appointment on Alberta Referral Directory (top right corner)
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
 
PHONE
780-342-8302 (Central Intake)
FAX
780-643-1214
REFERRAL PHONE
780-342-8302
REFERRAL FAX
780-643-1214 Indicate CDM OT on cover page.
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of home safety
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Home safety education
Home modifcations assessment
+-
Assessment of mobility
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Mobility and transfers assessment
Aids to Daily Living equipment
+-
Assessment of need for motorized mobility aid
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Part time use only. Includes scooters. 
For full-time power wheelchairs, please refer to CCA.
+-
Difficulty accessing own home
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Recommendations for home modifications to enhance accessibility. 
Mobility assessments.
+-
Energy management
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Chronic Disease Self-Management Support for pacing/managing energy and fatigue.
+-
Fall prevention
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Fall Risk and Prevention
+-
Manage activities of daily living (ADLS)
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Maintaining Activities of Daily Living and Enabling Activity
+-
Manage instrumental activities of daily living (IADLS)
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Coaching and problem-solving to support strategies, equipment, pacing to maintain independence in Instrumental Activities of Daily Life. 
+-
Sleep management
Indicate client's condition (E. g. diabetes, COPD, Arthritis, Dementia, or other)
 
N/A
Summary of medical and treatment history
 
Within 12 months
Short-term service supporting self-management strategies and behaviour change. 
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please provide advanced notice if you are unable to attend your appointment.
Please provide advanced notice if you are unable to attend your appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS

Edmonton
Alberta
T5B 0C2
PATIENT APPOINTMENT INSTRUCTIONS
  • Your initial consulation will be completed over the phone.
  • Have your Alberta health care card and a piece of government issued photo ID availble to you.
  • You may have a family member or significant other present during your initial consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Your initial consulation will be completed over the phone.
  • Have your Alberta health care card and a piece of government issued photo ID availble to you.
  • You may have a family member or significant other present during your initial consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
N/A
N/A
 
PHONE
780-342-8302 (Central Intake)
 
PARKING INSTRUCTIONS
N/A
N/A
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Initial assessment done by telephone.
Initial assessment done by telephone.
 
PARKING MAP
N/A
N/A
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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