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This healthcare service has 1 current healthcare service locations.
Transition Services - Community   at
Southland Park III - Southport Atrium
Specialty: Transition Services
Connect Care Department: CGY SPA TS ICM COMMUNITY
Estimated time to routine appointment: Varies by Service
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This service co-ordinates the movement of clients between different levels of care, arranging Home Care after discharge from hospital and assessing clients who need to be admitted to Continuing Care Homes Type B and Type A (formally Supportive Living and Long Term Care)This service screens, assesses and processes:
  • people living in the community who may need to be moved to a supportive living facility ( such as a care centre, personal care home, or supportive living facility )
  • people in supportive living who are waiting to be transferred to another site, setting, or care stream
  • people in supportive living whose care needs can’t be managed anymore where they are now
  • referrals from Calgary Zone clients who wish to transfer to a site in another zone
  • referrals from clients from other zones who wish to be admitted to a site in the Calgary Zone
This service co-ordinates the movement of clients between different levels of care, arranging Home Care after discharge from hospital and assessing clients who need to be admitted to Continuing Care Homes Type B and Type A (formally Supportive Living and Long Term Care)This service screens, assesses and processes:
  • people living in the community who may need to be moved to a supportive living facility ( such as a care centre, personal care home, or supportive living facility )
  • people in supportive living who are waiting to be transferred to another site, setting, or care stream
  • people in supportive living whose care needs can’t be managed anymore where they are now
  • referrals from Calgary Zone clients who wish to transfer to a site in another zone
  • referrals from clients from other zones who wish to be admitted to a site in the Calgary Zone
ELIGIBILITY REQUIREMENTS
Clients who need to be assessed for supportive living services.
 
Clients who need to be assessed for supportive living services.
 
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Transition Services, type CGY SPA TS ICM COMMUNITY in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Transition Services, type CGY SPA TS ICM COMMUNITY in the “To Department” section and complete order.
 
PHONE
403-943-1685
FAX
403-943-1604
REFERRAL PHONE
403-943-1685
REFERRAL FAX
403-943-1604
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Supportive living
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please contact the service if you need to cancel or reschedule an appointment.
Please contact the service if you need to cancel or reschedule an appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
10101 Southport Road SW
Calgary Alberta
T2W 3N2
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Southport Atrium is on the southwest corner of Southport Road and Southland Drive SW. One block east of the Southland LRT station.
Southport Atrium is on the southwest corner of Southport Road and Southland Drive SW. One block east of the Southland LRT station.
 
PHONE
403-943-1685
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available.
Virtual appointments are available.
 
PARKING MAP
There is currently no parking map available for this site
 
There is currently no parking map available for this site
 
 
WHEELCHAIR ACCESSIBILITY
Yes

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The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6