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Pediatric - Speech Language Pathology   at
Grey Nuns Community Hospital
Connect Care Specialty: Speech Therapy
Connect Care Department: EDM GNH SLP
Estimated time to routine appointment: Within 6 months
Covenant Health
SERVICE DESCRIPTION
Provide speech-language assessment of communication and speech disorders.Provide speech-language assessment and some limited treatment for children 12 months to 5 years of age.
Provide speech-language assessment of communication and speech disorders.Provide speech-language assessment and some limited treatment for children 12 months to 5 years of age.
ROUTINE REFERRAL PROCESS
  • A referral from a physician is required.  Please contact the department for the most current version of the Grey Nuns Pediatric Speech Language Consult, incomplete referrals will be returned to the referral source.
  • A comprehensive speech language assessment includes a hearing test.  Please fax a community audiology consult to Central Access to avoid delay in processing the speech language referral.
  • Pediatric speech language assessments are currently done virtually so parent will need a valid email address and access to a computer or laptop (works best).  
  • The referring physician and the parent/caregiver will be informed when the referral is accepted and with approximate wait times.
  • Parent/caregiver will be contacted directly to schedule an appointment when an opening becomes available.
  • Wait times for an assessment are currently 3-5 months.
**Please note** Referrals are for assessments only, treatment is not provided through this clinic.  If an assessment indicates further intervention/treatment may be needed the SLP collaborates with outside agencies to ensure continuation of appropriate services.  Please contact the department with questions or concerns.
  • A referral from a physician is required.  Please contact the department for the most current version of the Grey Nuns Pediatric Speech Language Consult, incomplete referrals will be returned to the referral source.
  • A comprehensive speech language assessment includes a hearing test.  Please fax a community audiology consult to Central Access to avoid delay in processing the speech language referral.
  • Pediatric speech language assessments are currently done virtually so parent will need a valid email address and access to a computer or laptop (works best).  
  • The referring physician and the parent/caregiver will be informed when the referral is accepted and with approximate wait times.
  • Parent/caregiver will be contacted directly to schedule an appointment when an opening becomes available.
  • Wait times for an assessment are currently 3-5 months.
**Please note** Referrals are for assessments only, treatment is not provided through this clinic.  If an assessment indicates further intervention/treatment may be needed the SLP collaborates with outside agencies to ensure continuation of appropriate services.  Please contact the department with questions or concerns.
URGENT REFERRAL PROCESS
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life threatening health concerns, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information.
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life threatening health concerns, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
  • Children 12 months to 5 years of age experiencing speech/language difficulties.
  • Fax an audiology consult to Central Access.
  • The family must be in the province of Alberta at the time of the assessment.  
  • Outpatient speech language services for adults are currently not available at the Grey Nuns.
  • Children 12 months to 5 years of age experiencing speech/language difficulties.
  • Fax an audiology consult to Central Access.
  • The family must be in the province of Alberta at the time of the assessment.  
  • Outpatient speech language services for adults are currently not available at the Grey Nuns.
ADDITIONAL SERVICE DETAILS
Grey Nuns Speech Language Pathology does not provide outpatient services for adults at this time.
Grey Nuns Speech Language Pathology does not provide outpatient services for adults at this time.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 7 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 7 calendar days.
 
PHONE
780-735-7161
FAX
780-735-7039
REFERRAL FAX
780-735-7039
REFERRAL FORM
Please contact clinic for current referral form.
Please contact clinic for current referral form.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
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Pediatric speech language pathology service
< 4 Months
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
The Grey Nuns Speech Language Consultation form that includes the Developmental check list (checklist is part of the referral) of ALL skills that the child can or cannot do; pertinent history - parent concerns, delayed development milestones, family history of speech, language or hearing difficulties.
 
At time of referral
  • Grey Nuns Pediatric Speech and Language Services provides individualized assessment of children (ages 12 months to 5 years) who have difficulty communicating due to speech, language, voice or stuttering concerns. All clients referred for a speech and languge assessment must also be referred for an audiological assessment unless this has recently been completed.
  • Assessment, caregiver education and consultation is provided to support and coach families to meet the needs of their children. Collaboration with other professionals and community agencies to facilitate access and care is also coordinated. 
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.  2 missed appointments without calling may result in the cancellation of the referral.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.  2 missed appointments without calling may result in the cancellation of the referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday:
Wednesday: 8:00 am - 4:15 pm
Thursday:
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Unit 11 - Department of Rehabilitation Medicine
1100 Youville Drive NW
Edmonton Alberta
T6L 5X8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Grey Nuns Community Hospital is located in Northwest Edmonton off of Youville Dr W. Public Transportation Available north of Millwoods Town Centre. Bus stops in front of Hospital on Youville Drive West.
Grey Nuns Community Hospital is located in Northwest Edmonton off of Youville Dr W. Public Transportation Available north of Millwoods Town Centre. Bus stops in front of Hospital on Youville Drive West.
 
PHONE
780-735-7161
 
PARKING INSTRUCTIONS
Hourly parking is available at the front of the hospital 24/7 and can be purchased with coin or credit via the meters in front of the building.
Hourly parking is available at the front of the hospital 24/7 and can be purchased with coin or credit via the meters in front of the building.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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