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This healthcare service has 1 current healthcare service locations.
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Regional Fertility Program   at
Cambrian Wellness Centre - West Wing
Specialty: Obstetrics and Gynecology
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Assessment, treatment and counselling for people with infertility issues or repeated pregnancy losses.Diagnoses and treats people with infertility issues or repeat pregnancy losses. Offers these services:
  • counselling about treatments
  • treatment with reproductive technologies including artificial insemination (AI), in vitro fertilization (IVF), intracytoplasmic sperm injection (ICSI), preimplantation genetic testing (PGT), egg donation, and gestational surrogacy
  • cryopreservation for people who have IVF / ICSI
  • cryopreservation for people before they have cancer treatment
Assessment, treatment and counselling for people with infertility issues or repeated pregnancy losses.Diagnoses and treats people with infertility issues or repeat pregnancy losses. Offers these services:
  • counselling about treatments
  • treatment with reproductive technologies including artificial insemination (AI), in vitro fertilization (IVF), intracytoplasmic sperm injection (ICSI), preimplantation genetic testing (PGT), egg donation, and gestational surrogacy
  • cryopreservation for people who have IVF / ICSI
  • cryopreservation for people before they have cancer treatment
ELIGIBILITY REQUIREMENTS
People with infertility issues or repeated pregnancy losses.
If you do not have a family doctor, any walk-in clinic can provide a referral.  Unfortunately, due to medical/legal coverage only Canadian residents can be accepted for treatment at the Regional Fertility Program.
People with infertility issues or repeated pregnancy losses.
If you do not have a family doctor, any walk-in clinic can provide a referral.  Unfortunately, due to medical/legal coverage only Canadian residents can be accepted for treatment at the Regional Fertility Program.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or a referral letter and fax it to the service using the contact information in this profile.
For urgent referrals please contact us directly or label faxed request as urgent.
Complete the referral form or a referral letter and fax it to the service using the contact information in this profile.
For urgent referrals please contact us directly or label faxed request as urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
The usual wait for consultation is approximately four to five weeks depending on the urgency of the referral.  Unfortunately, due to medical/legal coverage only Canadian residents can be accepted for treatment at the Regional Fertility Program.
A confirmatory fax will be sent back to the referring physician’s office within a week of receipt of the referral.
The usual wait for consultation is approximately four to five weeks depending on the urgency of the referral.  Unfortunately, due to medical/legal coverage only Canadian residents can be accepted for treatment at the Regional Fertility Program.
A confirmatory fax will be sent back to the referring physician’s office within a week of receipt of the referral.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-284·5444
FAX
403-284-9633
REFERRAL PHONE
403-284-5444
REFERRAL FAX
403-284-9293
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Artificial insemination
Medication list
 
Within 1 month
Relevant investigations (if any)
 
Within 6 months
+-
Cryopreservation
Medication list
 
Within 1 month
Relevant investigations (if any)
 
Within 6 months
+-
In vitro fertilization
Medication list
 
Within 1 month
Relevant investigations (if any)
 
Within 6 months
+-
In vitro fertilization with surrogacy
Medication list
 
Within 1 month
Relevant investigations (if any)
 
Within 6 months
+-
Intracytoplasmic sperm injection
Medication list
 
Within 1 month
Relevant investigations (if any)
 
Within 6 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
Our late cancellation and no show fee per patient is $150.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
Our late cancellation and no show fee per patient is $150.
 
HOURS OF OPERATION
Monday: 7:30 am - 4:30 pm
Tuesday: 7:30 am - 4:30 pm
Wednesday: 7:30 am - 4:30 pm
Thursday: 7:30 am - 4:30 pm
Friday: 7:30 am - 4:30 pm
Saturday: 7:30 am - 3:00 pm
Sunday: 7:30 am - 3:00 pm
   
 
ADDRESS
Suite 400
2000 Veterans Place NW
Calgary Alberta
T3B 4N2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Veterans Way and Veterans Pl NW.
Veterans Way and Veterans Pl NW.
 
PHONE
403-284·5444
 
PARKING INSTRUCTIONS
There is currently no parking information available for this site.
There is currently no parking information available for this site.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

Wheelchair changing rooms and a wheelchair washroom on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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