Therapeutic Recreation - Community & Outpatient   at
Medicine Hat Regional Hospital
Connect Care Specialty: Rehabilitation
Connect Care Department: MED MHRH RRC RECREATION THERAPY
Estimated time to routine appointment: Within 1 month
Alberta Health Services - South Zone
SERVICE DESCRIPTION
This service is to assist individuals with chronic conditions and disabilities to engage in a leisure lifestyle that is satisfying and leads to improvements in function and behavior.Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan. Teaches how to use resources and take part in recreation and leisure activities by:
  • improving coping and reasoning skills
  • supporting new learning
  • supporting greater independence and quality of life
  • increasing self-efficacy and adjusting to disability
  • reducing stress, depression, and anxiety
  • promoting a positive attitude
  • teaching how to reduce the risk of falls
  • improved memory and cognitive functioning
This service is to assist individuals with chronic conditions and disabilities to engage in a leisure lifestyle that is satisfying and leads to improvements in function and behavior.Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan. Teaches how to use resources and take part in recreation and leisure activities by:
  • improving coping and reasoning skills
  • supporting new learning
  • supporting greater independence and quality of life
  • increasing self-efficacy and adjusting to disability
  • reducing stress, depression, and anxiety
  • promoting a positive attitude
  • teaching how to reduce the risk of falls
  • improved memory and cognitive functioning
ROUTINE REFERRAL PROCESS
Professional or self referrals are accepted by this service.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Professional or self referrals are accepted by this service.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.
URGENT REFERRAL PROCESS
Please indicate upon referral if this patient is to be considered urgent.
Please indicate upon referral if this patient is to be considered urgent.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
ELIGIBILITY REQUIREMENTS
Adults who can no longer participate in their regular recreation and leisure activities because of a disability or illness.
Adults who can no longer participate in their regular recreation and leisure activities because of a disability or illness.
ADDITIONAL SERVICE DETAILS
Available services may vary by site.

Please note: Recreation Therapy Services in South Zone continue to welcome patient referrals as we navigate the COVID-19 pandemic. We remain committed to providing our services to patients referred by our referral partners. Please continue to follow the referral process as outlined in this service profile. 
Available services may vary by site.

Please note: Recreation Therapy Services in South Zone continue to welcome patient referrals as we navigate the COVID-19 pandemic. We remain committed to providing our services to patients referred by our referral partners. Please continue to follow the referral process as outlined in this service profile. 
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-502-8648 Ext 1068
FAX
403-529-8968
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Cognitive stimulation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Community integration training
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Dementia management
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Difficulty participating in leisure activities
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Evaluation - action
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Home exercise program
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Palliative care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Recreational therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
physical, social, emotional, and mental challenges that affect their leisure activity
+-
Wellness promotion
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Wheelchair sport
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments may result in patients needing a new referral. Patients who are unable to attend scheduled appointments are asked to contact the service at least 24 hours prior to appointment time.
Missed appointments may result in patients needing a new referral. Patients who are unable to attend scheduled appointments are asked to contact the service at least 24 hours prior to appointment time.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
   
 
ADDRESS
RCC Building, 2nd Floor, Room 256 & 257 Located in Regional Resource Centre
666 5 Street SW
Medicine Hat Alberta
T1A 4H6
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Hospital is located on 5th Street SW in Medicine Hat.
Hospital is located on 5th Street SW in Medicine Hat.
 
PHONE
403-502-8648 Ext 1068
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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