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Dermatology Clinic   at
Kaye Edmonton Clinic
Connect Care Specialty: Dermatology
Connect Care Department: EDM UAH KEC DERMATOLOGY
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides care for adults with skin (dermatological) problems.Offers care for adults with skin (dermatological) problems. Services include:
  • treatment for most skin problems (e.g., melanoma skin care, patch therapy, phototherapy)
  • preventative care
  • patient education
  • follow-up
Provides care for adults with skin (dermatological) problems.Offers care for adults with skin (dermatological) problems. Services include:
  • treatment for most skin problems (e.g., melanoma skin care, patch therapy, phototherapy)
  • preventative care
  • patient education
  • follow-up
ROUTINE REFERRAL PROCESS
Physician referral required. Complete Dermatology Referral Form is required.
Please provide any pertinent information regarding any social conditions or circumstances which may be adversely impacting your patient and their ability to prevent and manage chronic conditions.
Consider the following:
  • Appropriate housing
  • Transportation
  • Financial
  • Employment (e.g., unemployed, retired, income)
  • Education (e.g., English literacy)
  • Healthy food access and food security
  • Clean water access
  • Opportunities for physical activity
  • Daily living (e.g., bathing, meal preparation, housekeeping, shopping, etc.)
  • Social supports or isolation
This information is for specialist physician awareness only, not to address the Determinants of Health issue.
All Referrals will be received to the Dermatology Service and triaged as either within one week, within two weeks or to  First available appointment.   
 
Melanoma and Lymphoma have a 1 month wait time for routine referrals.
Physician referral required. Complete Dermatology Referral Form is required.
Please provide any pertinent information regarding any social conditions or circumstances which may be adversely impacting your patient and their ability to prevent and manage chronic conditions.
Consider the following:
  • Appropriate housing
  • Transportation
  • Financial
  • Employment (e.g., unemployed, retired, income)
  • Education (e.g., English literacy)
  • Healthy food access and food security
  • Clean water access
  • Opportunities for physical activity
  • Daily living (e.g., bathing, meal preparation, housekeeping, shopping, etc.)
  • Social supports or isolation
This information is for specialist physician awareness only, not to address the Determinants of Health issue.
All Referrals will be received to the Dermatology Service and triaged as either within one week, within two weeks or to  First available appointment.   
 
Melanoma and Lymphoma have a 1 month wait time for routine referrals.
URGENT REFERRAL PROCESS
URGENT CONSULTS
Because of significant work load, we can only accept on-call consults in the following situations:
  • Acute, generalized exanthems, eg. drug induced
  • Acute generalized rash with fever
  • Acute rashes with blisters or ulcerations on the skin or mucosa
  • Acute widespread rashes which preclude effective medical treatment or impacts length of patient’s hospital stay
  • Skin tumors
  • Conditions which may result in irreversible complications if not managed promptly (i.e. vasculitis, GVHD, severe infections)
If you suspect a drug reaction, please indicate:
  • Generalized exanthem
  • Skin rash with mucosal blisters or ulcers (e.g. Stevens-Johnson syndrome)
  • Skin blistering or sloughing (e.g. TEN)
Suspected drug culprit: _____________
Duration (days): __________________

If you refer a non-urgent patient to the Kaye Edmonton Clinic, please use the form from the Alberta Referral Directory for efficient triage and fax to 780.407.3003
Urgent  (if urgent please provide letter with justification) Urgent Referrals will be seen sooner than wait time.
Please contact the Dermatologist on call at 780.407.8822 for only those situations listed in the Dermatology On Call Guidelines.
URGENT CONSULTS
Because of significant work load, we can only accept on-call consults in the following situations:
  • Acute, generalized exanthems, eg. drug induced
  • Acute generalized rash with fever
  • Acute rashes with blisters or ulcerations on the skin or mucosa
  • Acute widespread rashes which preclude effective medical treatment or impacts length of patient’s hospital stay
  • Skin tumors
  • Conditions which may result in irreversible complications if not managed promptly (i.e. vasculitis, GVHD, severe infections)
If you suspect a drug reaction, please indicate:
  • Generalized exanthem
  • Skin rash with mucosal blisters or ulcers (e.g. Stevens-Johnson syndrome)
  • Skin blistering or sloughing (e.g. TEN)
Suspected drug culprit: _____________
Duration (days): __________________

If you refer a non-urgent patient to the Kaye Edmonton Clinic, please use the form from the Alberta Referral Directory for efficient triage and fax to 780.407.3003
Urgent  (if urgent please provide letter with justification) Urgent Referrals will be seen sooner than wait time.
Please contact the Dermatologist on call at 780.407.8822 for only those situations listed in the Dermatology On Call Guidelines.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
 
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
 
ELIGIBILITY REQUIREMENTS
ADDITIONAL SERVICE DETAILS

Dermatology is NOT accepting consults for the following:

  • Cosmetic Concerns (including removal of skin tags or small, benign lesions
  • Leg Ulcers / Pressure Sores
  • Warts (Unless Immunosuppressed)
  • Ingrown Toenails, Onychomycosis
  • Lice
  • Vulvodynia / Pelvic Pain
  • Patch Test Referrals (Unless made by a Dermatologist)
  • Delusions of Parasitosis
  • Benign nevi in individuals with a low risk of malignant melanoma( total nevus count of <50 and no personal or family history of malignant melanoma)


Dermatology is NOT accepting consults for the following:

  • Cosmetic Concerns (including removal of skin tags or small, benign lesions
  • Leg Ulcers / Pressure Sores
  • Warts (Unless Immunosuppressed)
  • Ingrown Toenails, Onychomycosis
  • Lice
  • Vulvodynia / Pelvic Pain
  • Patch Test Referrals (Unless made by a Dermatologist)
  • Delusions of Parasitosis
  • Benign nevi in individuals with a low risk of malignant melanoma( total nevus count of <50 and no personal or family history of malignant melanoma)


COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 35 calendar days.
 
PHONE
780-407-1257
FAX
780-407-3003
REFERRAL FAX
780-407-3003
REFERRAL RESOURCES
Connect MD
eReferral Advice Request
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Autoimmune skin disease
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Cutaneous lymphoma
Pathology report
 
Within 1 month
Attach Pathology Report to the Referral
+-
Eczema
Referral letter status
 
Within 1 month
Referral Letter with current status of patient condition must accompany the referral form
+-
Hair and hair follicle diseases
Must be referred by Dermatologist
 
Relevant
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Hidradenitis suppurativa
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Melanoma
Pathology report
 
Within 1 month
Attach Pathology Report to the Referral
+-
Nail disease
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Psoriasis
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Vulvar disorder
Patient evaluation and management
 
Within 1 month
Referral Note attached outlining history of the disease and current interventions
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Urgent referral
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Please review Guidelines below:
Dermatology On Call Guidelines
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
3C
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Bus stops at 114 Street NW, and LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
Bus stops at 114 Street NW, and LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
 
PHONE
780-407-1257
 
PARKING INSTRUCTIONS
Barrier-free parking available in parkade Level 2, located on west side of Kaye Edmonton Clinic.
 
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Exit gate verifiers in the Kaye Edmonton Clinic Parkade accept credit cards only, no cash.
Parking Office accepts payment by cash, credit card, debit or cheque.
Barrier-free parking available in parkade Level 2, located on west side of Kaye Edmonton Clinic.
 
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Exit gate verifiers in the Kaye Edmonton Clinic Parkade accept credit cards only, no cash.
Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic. Click here for more parking information.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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