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School Health Services   at
Devon General Hospital
Service Location Excluded from the Public Search
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides parents, school and childcare staff, and coaches in the Edmonton Zone with support, resources, and information about child and youth health issues and services.For more information visit our website or Schools & Educators.
Provides parents, school and childcare staff, and coaches in the Edmonton Zone with support, resources, and information about child and youth health issues and services.For more information visit our website or Schools & Educators.
ELIGIBILITY REQUIREMENTS
Children, adults, and geriatric patients requiring complex mobility seating requirements, i.e., backrest or cushion that cannot be addressed by a community therapist, i.e., Level C custom and commercial, or Level B custom seating or Level B commercial from outside the Edmonton Zone. Must have an appropriate wheelchair in place already and have a community therapist to participate in the assessment process with (live or virtual) and subsequent follow-up within the community.  The Wheelchair frame must have been serviced by a Wheelchair Vendor within the past 12 months.
NOTE:  While we value our collaborations with therapists from Private Practices, if a client is followed by Homecare, it must be the Homecare OT or PT who generates the Glenrose Seating Service referral.
 
Children, adults, and geriatric patients requiring complex mobility seating requirements, i.e., backrest or cushion that cannot be addressed by a community therapist, i.e., Level C custom and commercial, or Level B custom seating or Level B commercial from outside the Edmonton Zone. Must have an appropriate wheelchair in place already and have a community therapist to participate in the assessment process with (live or virtual) and subsequent follow-up within the community.  The Wheelchair frame must have been serviced by a Wheelchair Vendor within the past 12 months.
NOTE:  While we value our collaborations with therapists from Private Practices, if a client is followed by Homecare, it must be the Homecare OT or PT who generates the Glenrose Seating Service referral.
 
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please complete the following forms and fax it to the service using the contact information in this profile.
  • Seating Clinic Referral form
  • Consent to Collect, Use and Disclose Stories, Photos and/or Video and Sound Recordings
  • Consent to Disclose Health Information.
  • AADL- ABC Client Consent Form
Please also include a completed consent form to video for virtual assessments, if applicable.

PLEASE NOTE:  We accept referrals primarily from the client's community therapist, not clients or their caregivers. To ensure no delay in triage, all consents and images need to accompany the referral.
Please complete the following forms and fax it to the service using the contact information in this profile.
  • Seating Clinic Referral form
  • Consent to Collect, Use and Disclose Stories, Photos and/or Video and Sound Recordings
  • Consent to Disclose Health Information.
  • AADL- ABC Client Consent Form
Please also include a completed consent form to video for virtual assessments, if applicable.

PLEASE NOTE:  We accept referrals primarily from the client's community therapist, not clients or their caregivers. To ensure no delay in triage, all consents and images need to accompany the referral.
REFERRAL PROCESS - FOR CONNECT CARE USERS
At this time internal referrals are not accepted. Please fully complete the Seating Clinic Referral form, include all consents and images and send to GRHSeating@ahs.ca. Please contact our office if you have any questions.
At this time internal referrals are not accepted. Please fully complete the Seating Clinic Referral form, include all consents and images and send to GRHSeating@ahs.ca. Please contact our office if you have any questions.
ADDITIONAL SERVICE DETAILS
NOTE:  Clinic times are available Monday to Friday at the Glenrose Rehabilitation Hospital for custom; or at the specialty community vendor location of your choice for commercial products (dependent upon needs identified on the referral).
  • Seating systems are third-party funded, cost-shared, or self-pay.
  • This service is closed during statutory holidays.
NOTE:  Clinic times are available Monday to Friday at the Glenrose Rehabilitation Hospital for custom; or at the specialty community vendor location of your choice for commercial products (dependent upon needs identified on the referral).
  • Seating systems are third-party funded, cost-shared, or self-pay.
  • This service is closed during statutory holidays.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-342-7069
FAX
780-342-7097
REFERRAL PHONE
780-735-6303
REFERRAL FAX
780-735-6027
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of seating needs
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
.JPG color photos of the client in their current seating system needs to accompany referral.
 
Within 1 month
A record of equipment trialed, if applicable needs to accompany referral.
 
Within 1 month
Choice of community vendor needs to accompany referral.
 
Within 1 month
Location and number of any fixed abnormalities and high sit balance needs to accompany referral.
 
Within 1 month
+-
Seating education
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
.JPG color photos of the client in their current seating system needs to accompany referral.
 
Within 1 month
A record of equipment trialed, if applicable needs to accompany referral.
 
Within 1 month
Choice of community vendor needs to accompany referral.
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
Clinic hours vary, please contact the site for the most current information.
   
 
ADDRESS
101 Erie Street S
Devon Alberta
T9G 1A6
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please report to the Main Entrance of the Glenrose Rehabilitation Hospital @ 10230 - 111 Avenue (just off of 111 Avenue).  Please check-in with the Information Desk/Admitting.
Please report to the Main Entrance of the Glenrose Rehabilitation Hospital @ 10230 - 111 Avenue (just off of 111 Avenue).  Please check-in with the Information Desk/Admitting.
 
PHONE
780-342-7069
 
PARKING INSTRUCTIONS
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Entrance


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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