Pediatric Centre for Wellness and Health   at
Alberta Children's Hospital
Connect Care Specialty: Pediatric Weight Management
Connect Care Department: CGY ACH PED WT HLTH
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Provincial Health Services
SERVICE DESCRIPTION
The Pediatric Centre for Wellness and Health (PCWH) supports children and families reaching their healthy lifestyle goals and promotes healthy growth and development.Our team partners with your family to set health goals at your own pace considering nutrition, physical activity, health, mental health and well-being. You may work with our team one-on-one or in a group setting.

Every child and family's journey is unique. Our goal is to support healthy lifestyle changes that are respectful and responsive to your family's needs and values.
The Pediatric Centre for Wellness and Health (PCWH) supports children and families reaching their healthy lifestyle goals and promotes healthy growth and development.Our team partners with your family to set health goals at your own pace considering nutrition, physical activity, health, mental health and well-being. You may work with our team one-on-one or in a group setting.

Every child and family's journey is unique. Our goal is to support healthy lifestyle changes that are respectful and responsive to your family's needs and values.
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Complete the Provincial Pediatric Weight Management Referral Form and send it to the service using the contact information in this profile.

Connect Care Users: Complete the Provincial Pediatric Weight Management Referral Form and include it with the internal referral to CGY ACH PED WT HLTH.

Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Missing or incomplete information will result in delays.
There are two referral options available:  Assess child/family preference for treatment option, stage of change, root causes and co-morbidities to ensure referral to most appropriate level of care.  Parental/guardian participation is required.
  1. Outpatient Dietitian Counselling; Registered dietitians trained in pediatric weight management are available across the province.  Program includes screening and basic intervention in physical activity, sleep hygiene, sedentary time and more intensive intervention in nutrition.  Dietitians may refer to and coordinate care with other healthcare providers and services.
  2. Pediatric Centres for Weight and Health (Specialty Care) clinics are located in Edmonton and Calgary with distance options available.  This is a comprehensive assessment and intervention involving specialist physicians and an interdisciplinary team (e.g., nurse, dietitian, psychologist, exercise specialist and social work).  These teams help identify and manage co-morbidities and supports children/families with complex health care needs.
Non-Connect Care Users: Complete the Provincial Pediatric Weight Management Referral Form and send it to the service using the contact information in this profile.

Connect Care Users: Complete the Provincial Pediatric Weight Management Referral Form and include it with the internal referral to CGY ACH PED WT HLTH.

Use the Ambulatory Referral Order to the respective specialty in Connect Care.
Missing or incomplete information will result in delays.
There are two referral options available:  Assess child/family preference for treatment option, stage of change, root causes and co-morbidities to ensure referral to most appropriate level of care.  Parental/guardian participation is required.
  1. Outpatient Dietitian Counselling; Registered dietitians trained in pediatric weight management are available across the province.  Program includes screening and basic intervention in physical activity, sleep hygiene, sedentary time and more intensive intervention in nutrition.  Dietitians may refer to and coordinate care with other healthcare providers and services.
  2. Pediatric Centres for Weight and Health (Specialty Care) clinics are located in Edmonton and Calgary with distance options available.  This is a comprehensive assessment and intervention involving specialist physicians and an interdisciplinary team (e.g., nurse, dietitian, psychologist, exercise specialist and social work).  These teams help identify and manage co-morbidities and supports children/families with complex health care needs.
URGENT REFERRAL PROCESS
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life-threatening health concern, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information. If an urgent consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
Direct patients to an urgent care centre if they are experiencing unexpected, but non-life-threatening health concern, illness or injury that require same day/evening treatment. Patients can call Heath Link by dialing 8-1-1 for nurse advice and health information. If an urgent consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to go to the nearest Emergency Department. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ELIGIBILITY REQUIREMENTS
Available to children 2 - 16.5 years of age with a BMI above the 85th percentile.
Available to children 2 - 16.5 years of age with a BMI above the 85th percentile.
ADDITIONAL SERVICE DETAILS
For other community programs and more information, please visit/contact:
  • Questions about Provincial Pediatric Weight Management Services, Outpatient Dietician Counselling, and Specialty Care can be directed to 403-955-7133.
  • Alberta Health Services Provincial Pediatric Weight Management website www.ahs.ca/8353.asp
For other community programs and more information, please visit/contact:
  • Questions about Provincial Pediatric Weight Management Services, Outpatient Dietician Counselling, and Specialty Care can be directed to 403-955-7133.
  • Alberta Health Services Provincial Pediatric Weight Management website www.ahs.ca/8353.asp
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-955-7133 (Alberta Children's Hospital)
780-401-BOOK (2665) (Family Information Session)
TOLL FREE PHONE
1-877-414-2665 (Family Information Session
Alberta only)
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Weight management program
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Growth chart (preferred if available)
 
Most recent
Weight (kg)
 
indicate date assessed
Height (cm)
 
indicate date assessed
BMI (kg/m2)
 
indicate date assessed
BMI for age percentile
 
indicate date assessed
Blood Work - Fasting blood glucose, Fasting lipid profile, fasting insulin, Hemoglobin A1C, ALT, AST, Creatinine, CBC, Ferritin Iron studies, TSH (if there is a strong clinical suspicion or a strong family history of hypothyroidism)
 
Within 3 months
Please indicate if any of the following co-morbidities;
  • hypertension
  • polycystic ovary syndrome
  • medication induced weight gain
  • fatty liver/gallbladder disease
  • obstructive sleep apnea
  • type 2 diabetes/IGT
  • acanthosis nigricans/hyperinsulinemia
  • ADHD/neurodevelopmental disorders
  • dyslipidemia
  • depression/anxiety
  • disordered eating
  • IIH
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES

If a patient misses two initial appointments without a reason, they will require a re-referral. 

Re-referrals will be considered on an individual basis.

If a patient misses two initial appointments without a reason, they will require a re-referral. 

Re-referrals will be considered on an individual basis.

 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed on statutory holidays.
   
 
ADDRESS
3rd floor
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
 
PHONE
403-955-7133 (Alberta Children's Hospital)
780-401-BOOK (2665) (Family Information Session)
TOLL FREE PHONE
1-877-414-2665 (Family Information Session
Alberta only)
 
PARKING INSTRUCTIONS
 
EMAIL
pcwhcalgary@ahs.ca
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Main entrance

Elevator accessible onsite


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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