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This healthcare service has 1 current healthcare service locations.
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Pulmonary Respiratory Clinic   at
South Health Campus
Specialty: Pulmonology
Connect Care Department: CGY SHC PULM CCAP
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Patients referred to see a respirologist at South Health Campus may also be referred to see a Respiratory Educator (CRE), based on triage performed by the Pulmonary Central Access and Triage (PCAT).Education will be offered for patients who have:
  • asthma
  • chronic obstructive lung disease (chronic bronchitis, emphysema)
  • chronic cough or smokers at risk
Appointment will be booked for the patient in conjunction with their respirologist appointment at South Health Campus Pulmonary Clinic. Patients will be triaged to this service by PCAT.
Patients referred to see a respirologist at South Health Campus may also be referred to see a Respiratory Educator (CRE), based on triage performed by the Pulmonary Central Access and Triage (PCAT).Education will be offered for patients who have:
  • asthma
  • chronic obstructive lung disease (chronic bronchitis, emphysema)
  • chronic cough or smokers at risk
Appointment will be booked for the patient in conjunction with their respirologist appointment at South Health Campus Pulmonary Clinic. Patients will be triaged to this service by PCAT.
ELIGIBILITY REQUIREMENTS
  • Age 16 and older.
  • Able to comprehend and understand instructions.
  • Age 16 and older.
  • Able to comprehend and understand instructions.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If you require your patient to be seen by a respirologist please complete the appropriate referral form found on Alberta Referral Directory and fax to  Pulmonary Central Access & Triage at 403-592-4201.
Complete the referral form and fax it to the service using the contact information in this profile.
If you require your patient to be seen by a respirologist please complete the appropriate referral form found on Alberta Referral Directory and fax to  Pulmonary Central Access & Triage at 403-592-4201.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type CGY SHC PULM CCAP in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Pulmonology, type CGY SHC PULM CCAP in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
We are no longer able to provide spirometry.  If you have patients who need spirometry to confirm a diagnosis of COPD or Asthma, please arrange testing at any private labs. Please visit our website, www.ccapalberta.ca for a detail list of Pulmonary Function labs in the Calgary Zone.
We are no longer able to provide spirometry.  If you have patients who need spirometry to confirm a diagnosis of COPD or Asthma, please arrange testing at any private labs. Please visit our website, www.ccapalberta.ca for a detail list of Pulmonary Function labs in the Calgary Zone.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-2800
FAX
403-956-2848
REFERRAL PHONE
403-956-2800
REFERRAL FAX
403-956-2848
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Asthma
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

List of co-morbidities
 
Within 1 month

COPD - Chronic obstructive pulmonary disease
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

List of co-morbidities
 
Within 1 month

Nicotine dependence
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

List of co-morbidities
 
Within 1 month

Tobacco use cessation education
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

List of co-morbidities
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If unable to attend a scheduled appointment please call to cancel providing as much notice as possible.  If a patient misses an appointment without cancelling first they will be contacted within 7 days to reschedule.  If there is no response, a letter will be sent to the GP informing them of the same.
If unable to attend a scheduled appointment please call to cancel providing as much notice as possible.  If a patient misses an appointment without cancelling first they will be contacted within 7 days to reschedule.  If there is no response, a letter will be sent to the GP informing them of the same.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed on all statutory holidays.
   
 
ADDRESS
610127
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Clinic is located on 6th floor of the Outpatient Tower. Please take the Outpatient Elevator (T1) across from Good Earth Cafe. The Pulmonary Clinic is directly across from the elevators.
Clinic is located on 6th floor of the Outpatient Tower. Please take the Outpatient Elevator (T1) across from Good Earth Cafe. The Pulmonary Clinic is directly across from the elevators.
 
PHONE
403-956-2800
 
PARKING INSTRUCTIONS
Public pay parking is located underground on level P1. Limited 2 hour free street parking available on Front Street. If parking in the underground you must pay for your parking prior to attending your scheduled appointment.
Public pay parking is located underground on level P1. Limited 2 hour free street parking available on Front Street. If parking in the underground you must pay for your parking prior to attending your scheduled appointment.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6