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Addiction Services - Recovery, Stabilization and Detox Program   at
Youth Services Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY HS AMH CA DETOX
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Calgary Youth Substance Use and Mental Health Services (YSUMHS) offers a 4 bed, 14 day live - in Recovery, Stabilization & Detox (RSD) program for youth ages 12 - 18 who are experiencing substance use and / or mental health concerns.The program provides stabilization and psychosocial services as well as preparation for further treatment and transition planning. It is a highly intentional process of engaging youth and their families into the next phase of their mental health and/or substance use treatment continuum.

The initial phase focuses on safe withdrawal management, self-care, and the establishment of healthy eating and sleeping patterns. Once the client is feeling well enough, they are encouraged to engage in treatment groups, family visits, and recreation and leisure activities. Treatment groups may include coping strategies, emotional regulation, self-esteem, drug information, relapse prevention, defense mechanisms, stages of change and information on accessing further treatment services.

The program utilizes a short-term intervention model that helps youth to look at their major life areas and explore a longer-term treatment plan with their family/supports. Based on their goals and motivation, a plan may include accessing mental health resources, substance use treatment, family support/counselling, as well as accessing resources in the community i.e. leisure, self-help groups, and school.

This program is offered through a contract with Hull Services. The Hull Services location is not wheelchair accessible.
Calgary Youth Substance Use and Mental Health Services (YSUMHS) offers a 4 bed, 14 day live - in Recovery, Stabilization & Detox (RSD) program for youth ages 12 - 18 who are experiencing substance use and / or mental health concerns.The program provides stabilization and psychosocial services as well as preparation for further treatment and transition planning. It is a highly intentional process of engaging youth and their families into the next phase of their mental health and/or substance use treatment continuum.

The initial phase focuses on safe withdrawal management, self-care, and the establishment of healthy eating and sleeping patterns. Once the client is feeling well enough, they are encouraged to engage in treatment groups, family visits, and recreation and leisure activities. Treatment groups may include coping strategies, emotional regulation, self-esteem, drug information, relapse prevention, defense mechanisms, stages of change and information on accessing further treatment services.

The program utilizes a short-term intervention model that helps youth to look at their major life areas and explore a longer-term treatment plan with their family/supports. Based on their goals and motivation, a plan may include accessing mental health resources, substance use treatment, family support/counselling, as well as accessing resources in the community i.e. leisure, self-help groups, and school.

This program is offered through a contract with Hull Services. The Hull Services location is not wheelchair accessible.
ELIGIBILITY REQUIREMENTS
For ages 12 to 17 years.
For ages 12 to 17 years.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Contact the program to obtain a referral form using the information on this profile.  Submit competed referral form by fax or email.  Form will be reviewed by the intake coordinator for appropriateness and possible intake.
Contact the program to obtain a referral form using the information on this profile.  Submit competed referral form by fax or email.  Form will be reviewed by the intake coordinator for appropriateness and possible intake.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY HS AMH CA DETOX in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY HS AMH CA DETOX in the “To Department” section and complete order. 
REFERRAL PROCESS - FOR SELF-REFERRAL
To request an admission to the program, a client and their family meets with an AHS Allied Health Professional to complete the screening, assessment and referral. Please call the program directly.
To request an admission to the program, a client and their family meets with an AHS Allied Health Professional to complete the screening, assessment and referral. Please call the program directly.
ADDITIONAL SERVICE DETAILS
Partners/Affiliations - Hull Services

Admission into the Recovery, Stabilization & Detox Program is ongoing with wait times based on bed availability.
Partners/Affiliations - Hull Services

Admission into the Recovery, Stabilization & Detox Program is ongoing with wait times based on bed availability.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 2 days.
  • Appointment outcome to referral source within 3 days.
 
PHONE
403-297-4664
403-943-1500 (Access Mental Health)
FAX
403-297-4668
REFERRAL PHONE
403-297-4664
REFERRAL FAX
403-297-4668
REFERRAL FORM
Please contact the program at 403-297-4664 to obtain our referral form.
Please contact the program at 403-297-4664 to obtain our referral form.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Addiction
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Management of withdrawal symptom
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Relapse prevention
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Substance abuse
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Youth
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
We do not have a missed appointment policy, however we encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
HOURS OF OPERATION
Monday: 8:15 am - 4:30 pm
Tuesday: 8:15 am - 4:30 pm
Wednesday: 8:15 am - 4:30 pm
Thursday: 8:15 am - 4:30 pm
Friday: 8:15 am - 4:30 pm
   
 
ADDRESS
1005 17 Street NW
Calgary Alberta
T2N 2E5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
The Youth Addiction Services building is located off 17th Street NW close to the Hounsfield Heights Park. It is a short walk from the Lions Park C-Train station.
The Youth Addiction Services building is located off 17th Street NW close to the Hounsfield Heights Park. It is a short walk from the Lions Park C-Train station.
 
PHONE
403-297-4664
403-943-1500 (Access Mental Health)
 
PARKING INSTRUCTIONS
There is currently no parking information available for this site
There is currently no parking information available for this site
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

Main floor


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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