Intravenous (IV) Therapy Clinic   at
Strathcona Community Hospital
Specialty: IV Therapy
Connect Care Department: SWP SCCH IV THERAPY
Estimated time to routine appointment: Varies by Clinic
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides a variety of intravenous (IV) therapies to outpatients.Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver
  • Outpatient Antimicrobial Therapy Clinic
  • blood & blood product transfusions
  • day medicine infusions
Provides a variety of intravenous (IV) therapies to outpatients.Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver
  • Outpatient Antimicrobial Therapy Clinic
  • blood & blood product transfusions
  • day medicine infusions
ELIGIBILITY REQUIREMENTS
At the discretion of the triage NP, this unit accepts antimicrobial patients, and referrals for blood and blood products (limited non-antibiotic therapies).

At this time we are not accepting biologics and chemotherapy.
At the discretion of the triage NP, this unit accepts antimicrobial patients, and referrals for blood and blood products (limited non-antibiotic therapies).

At this time we are not accepting biologics and chemotherapy.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please complete and fax referral form using the contact information in this profile.

Please check referral guidelines for required investigation and information.

Please connect with the Unit to speak with the Nurse Practitioner regarding acceptance of patient between 0730-1630.
Please complete and fax referral form using the contact information in this profile.

Please check referral guidelines for required investigation and information.

Please connect with the Unit to speak with the Nurse Practitioner regarding acceptance of patient between 0730-1630.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to IV Therapy, type SWP SCCH IV THERAPY in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to IV Therapy, type SWP SCCH IV THERAPY in the “To Department” section and complete order.  
ADDITIONAL SERVICE DETAILS
Clinic also provides: pamidronate infusions, aclasta infusions and solumedrol infusions.

Referring provider to connect with Nurse Practitioner in clinic regarding acceptance. A Nurse Practitioner triages referrals daily.
Clinic also provides: pamidronate infusions, aclasta infusions and solumedrol infusions.

Referring provider to connect with Nurse Practitioner in clinic regarding acceptance. A Nurse Practitioner triages referrals daily.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-342-3441
FAX
780-342-3566
REFERRAL PHONE
780-342-3441
REFERRAL FAX
780-342-3566
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Iron deficiency
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Include patients current labs, including CBC, Ferritin, Hgb
 
Within 3 months

Outline symptomatic presentation and any comorbidities
 
Within 3 months

Provide information regarding 3 month oral iron trial
 
Within 3 months

Phlebotomy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Recent blood work
 
Within 1 month
Referring provider to connect with Nurse Practitioner in clinic
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Antibiotic therapy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Referring provider to connect with Nurse Practitioner in clinic

Blood transfusion
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Referring provider to connect with Nurse Practitioner in clinic

Iron
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Ferritin and Hgb
 
Within 2 weeks
Referring provider to connect with Nurse Practitioner in clinic

Magnesium deficiency
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Referring provider to connect with Nurse Practitioner in clinic
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.
To ensure therapy plans are completed, it is important that patients attend each booked appointment.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 24 hours in advance.
To ensure therapy plans are completed, it is important that patients attend each booked appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 10:00 pm
Tuesday: 8:00 am - 10:00 pm
Wednesday: 8:00 am - 10:00 pm
Thursday: 8:00 am - 10:00 pm
Friday: 8:00 am - 10:00 pm
Saturday: 8:00 am - 10:00 pm
Sunday: 8:00 am - 10:00 pm
   
 
ADDRESS
IV Therapy Clinic
9000 Emerald Drive
Sherwood Park Alberta
T8H 0J3
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Clinic specific directions: IV Therapy is located within Ambulatory Care.
Clinic specific directions: IV Therapy is located within Ambulatory Care.
 
PHONE
780-342-3441
VIRTUAL APPOINTMENT INFORMATION
Not available.
Not available.
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6