Electromyography Service   at
South Health Campus
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Electromyography is a diagnostic procedure that evaluates the health condition of muscles and the nerve cells that control them.The test involves low electrical stimulation of the nerves using electrode stickers or may involve a thin needle to be inserted directly into a muscle which records the electrical activity in that muscle. Testing is performed by a doctor who is assisted by a technologist.
Electromyography is a diagnostic procedure that evaluates the health condition of muscles and the nerve cells that control them.The test involves low electrical stimulation of the nerves using electrode stickers or may involve a thin needle to be inserted directly into a muscle which records the electrical activity in that muscle. Testing is performed by a doctor who is assisted by a technologist.
ROUTINE REFERRAL PROCESS
Non-Connect Care Users: Complete a Referral form and fax to the central booking office using the contact information in this profile. Incomplete forms will be returned.

Connect Care Users: Use the Ambulatory Referral order to the respective specialty in Connect Care. Incomplete referrals will be returned.

All referrals are triaged by the EMG physician group. Referrals will be triaged as one of the following:
  • Simple (expected wait time within 3 months)
  • Moderate (expected wait time within 6 months)
  • Complex/Neuromuscular (expected wait time within 8-10 months)
Non-Connect Care Users: Complete a Referral form and fax to the central booking office using the contact information in this profile. Incomplete forms will be returned.

Connect Care Users: Use the Ambulatory Referral order to the respective specialty in Connect Care. Incomplete referrals will be returned.

All referrals are triaged by the EMG physician group. Referrals will be triaged as one of the following:
  • Simple (expected wait time within 3 months)
  • Moderate (expected wait time within 6 months)
  • Complex/Neuromuscular (expected wait time within 8-10 months)
URGENT REFERRAL PROCESS
Urgent referrals should be marked as such on the requisition. All referrals are triaged by the EMG physician group.
Urgent referrals should be marked as such on the requisition. All referrals are triaged by the EMG physician group.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486
ELIGIBILITY REQUIREMENTS
ADDITIONAL SERVICE DETAILS
A nerve conduction and EMG test is for nerves and muscles. The test is performed by a Physician who is assisted by a technologist and takes from 30-60 minutes. More complex studies may take up to 3 hours. The test involved low electrical stimulation of the nerves and may involve a thin needle to be inserted in some muscles.
A nerve conduction and EMG test is for nerves and muscles. The test is performed by a Physician who is assisted by a technologist and takes from 30-60 minutes. More complex studies may take up to 3 hours. The test involved low electrical stimulation of the nerves and may involve a thin needle to be inserted in some muscles.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 14 calendar days.
 
PHONE
403-956-3544 (EMG Lab-SHC)
403-943-5462 (EMG Booking Office)
FAX
403-219-0967 (Centralized Booking Office)
REFERRAL FAX
403-219-0967
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Electromyography
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe clinical symptoms, reason for referral.
 
Within 1 month
EMG

Nerve conduction study
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe clinical symptoms, reason for referral.
 
Within 1 month
NCS
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
Electromyography
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe current clinical symptoms, include reason for urgent referral.
 
Within 1 month
EMG

Nerve conduction study
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Describe current clinical symptoms, include reason for urgent referral.
 
Within 1 month
NCS
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
No later than 1 week prior to the appointment the patient must phone (403)943-5462 to confirm their appointment. Unconfirmed appointments will be cancelled.

To reschedule or cancel an appointment, please contact (403) 943-5462 at least 48hours (2days) prior to the appointment. Failure to provide cancellation notice 48hours in advance will result in the appointment being considered a no-show. Referring physicians will be notified of all no-shows, and two no-shows will result in a requirement for the physician to submit a new referral.
No later than 1 week prior to the appointment the patient must phone (403)943-5462 to confirm their appointment. Unconfirmed appointments will be cancelled.

To reschedule or cancel an appointment, please contact (403) 943-5462 at least 48hours (2days) prior to the appointment. Failure to provide cancellation notice 48hours in advance will result in the appointment being considered a no-show. Referring physicians will be notified of all no-shows, and two no-shows will result in a requirement for the physician to submit a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Clinic 5F, 5 Floor Outpatient Wing
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
This service is located on the 5th floor of the South Health Campus in the EEG/EMG Lab. From the parkade, take the Forest elevators to level 1 and then the T1 Tower elevators to level 5. As you exit on level 5, turn right down the hallway, and then left at the end. Proceed to the end of the hallway to the reception desk for the EEG/EMG Lab.
This service is located on the 5th floor of the South Health Campus in the EEG/EMG Lab. From the parkade, take the Forest elevators to level 1 and then the T1 Tower elevators to level 5. As you exit on level 5, turn right down the hallway, and then left at the end. Proceed to the end of the hallway to the reception desk for the EEG/EMG Lab.
 
PHONE
403-956-3544 (EMG Lab-SHC)
403-943-5462 (EMG Booking Office)
 
PARKING INSTRUCTIONS
Parking is available in the underground parkade on level P1. Take the Forest elevators to Level 1 and then the T1 Tower elevators to Level 5. As you exit on Level 5, turn right down the hallway, and then left at the end. At the end of the hallway is the reception desk for the EEG/EMG lab (Clinic 5F).
Parking is available in the underground parkade on level P1. Take the Forest elevators to Level 1 and then the T1 Tower elevators to Level 5. As you exit on Level 5, turn right down the hallway, and then left at the end. At the end of the hallway is the reception desk for the EEG/EMG lab (Clinic 5F).
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is no parking map available for this site
There is no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.0