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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
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Respite Care   at
AgeCare Mount Royal
Service Location Excluded from the Public Search
Estimated time to routine appointment: Within 1 month
Additional Referral Information is not available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Physical Therapy.Outpatient physical therapy services include a focus on maintaining physical independence, preparation for and recovery from injury or surgery, and reducing hospital admissions.
Physical Therapy.Outpatient physical therapy services include a focus on maintaining physical independence, preparation for and recovery from injury or surgery, and reducing hospital admissions.
ELIGIBILITY REQUIREMENTS
Physical Therapy service targeted to:
  • Rehabilitation of geriatric conditions, musculoskeletal conditions, osteoporosis (offered virtually), pre- and post-operative mastectomy, and deconditioning.
  • Referred by healthcare provider or self-referred
A professional referral is not required for Physical Therapy, except for participation in the Seniors’ program. Please call the department for specific information on programs and scheduling.
Physical Therapy service targeted to:
  • Rehabilitation of geriatric conditions, musculoskeletal conditions, osteoporosis (offered virtually), pre- and post-operative mastectomy, and deconditioning.
  • Referred by healthcare provider or self-referred
A professional referral is not required for Physical Therapy, except for participation in the Seniors’ program. Please call the department for specific information on programs and scheduling.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM MCH PT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Physical Therapy, type EDM MCH PT in the “To Department” section and complete order.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referrals are accepted
Self-referrals are accepted
ADDITIONAL SERVICE DETAILS
Patients are contacted directly to schedule appointments when openings become available.

Fees:
Payment required for some services.
Direct billing not available.

*Please note* The department is closed evenings, weekends and all statutory holidays.
Patients are contacted directly to schedule appointments when openings become available.

Fees:
Payment required for some services.
Direct billing not available.

*Please note* The department is closed evenings, weekends and all statutory holidays.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 30 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-1600 (Home Care Case Manager)
403-244-8994
REFERRAL PHONE
780-735-2757
REFERRAL FAX
780-735-2621
REFERRAL FORM
LINKED SPECIALISTS
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Acupuncture
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
+-
Balance exercises
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
+-
Fall prevention
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
+-
Musculoskeletal symptom
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
+-
Osteoporosis
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
Please see Osteoporosis Program listing for group program details.
Health care provider or self-referral. 
Copy of bone density scan done within the last two years required.
+-
Physiotherapy service
Medication List (dose, frequency, route)
 
Within 1 month
Past Medical History
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patient is expected to call 24 hours in advance if cancelling. 
If patient fails to attend two appointments without notifying department will be discharged.
Patient is expected to call 24 hours in advance if cancelling. 
If patient fails to attend two appointments without notifying department will be discharged.
 
HOURS OF OPERATION
Operates 24/7:
 
ADDRESS
AgeCare
1813 9 Street SW
Calgary Alberta
T2T 3C2
PATIENT APPOINTMENT INSTRUCTIONS
  • If you have been authorized for physiotherapy treatments through income eligibility, please bring proof of eligibility e.g. paperwork reflecting Canada Revenue Agency GST credit, AISH, Alberta works, etc.
  • If you are attending following a joint replacement, please bring patient handouts and exercise booklet to your appointment
  • If you have been authorized for physiotherapy treatments through income eligibility, please bring proof of eligibility e.g. paperwork reflecting Canada Revenue Agency GST credit, AISH, Alberta works, etc.
  • If you are attending following a joint replacement, please bring patient handouts and exercise booklet to your appointment
 
DIRECTIONS
Misericordia Community Hospital is located in NW Edmonton off of 87 Ave NW. It is located close to West Edmonton Mall.  It is located between 170 St NW and 165 Street NW. Public transportation is available on 87 Ave.
Misericordia Community Hospital is located in NW Edmonton off of 87 Ave NW. It is located close to West Edmonton Mall.  It is located between 170 St NW and 165 Street NW. Public transportation is available on 87 Ave.
 
PHONE
403-943-1600 (Home Care Case Manager)
403-244-8994
 
PARKING INSTRUCTIONS
Public parking is available, including accessible parking stalls, at the front of the hospital 24/7.
Public parking is available, including accessible parking stalls, at the front of the hospital 24/7.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual physical therapy program available for clients diagnosed with osteoporosis.
Virtual physical therapy program available for clients diagnosed with osteoporosis.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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