Public Health Services   at
Gibbons Community Health Centre
Specialty: Public Health and Preventive Medicine
Connect Care Department: GIB GHU PUBLIC HEALTH
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides community health services in Edmonton and the surrounding area.A service offered by Public Health Nurses including immunization according to the Alberta Health immunization schedule, health education/counselling / support for parent / pre and post natal, health assessment and screening to identify health concerns, and referral to appropriate health care providers such as physicians, and community resources.

Community Health Centres
Provides community health services in Edmonton and the surrounding area.A service offered by Public Health Nurses including immunization according to the Alberta Health immunization schedule, health education/counselling / support for parent / pre and post natal, health assessment and screening to identify health concerns, and referral to appropriate health care providers such as physicians, and community resources.

Community Health Centres
ELIGIBILITY REQUIREMENTS
Adult patients ( > 18 years ) 

Independantly mobile or have caregiver/family able to assist 

Outpatient Antimicrobial Therapy patients from Emergency Departments at the Royal Alexandra Hospital and Northeast Community Health Centre (NEHC), may be seen following submission of a completed Therapy Plan 

Medical day patients referred by prescribers who have privileges at the Royal Alexandra Hospital, are available for contact in the event of an adverse reaction and have Connect Care access to submit Therapy Plan for treatment.

If your patient has a central venous catheter in situ, please include CVAD Care therapy plan with appropriate locking solution.

To obtain services at the Royal Alexandra Hospital, prescribers MUST:
  • have privileges at the Royal Alexandra Hospital.
  • be available for contact in the event of an adverse reaction and
  • have Connect Care access to submit Therapy Plan for an appointment request
Adult patients ( > 18 years ) 

Independantly mobile or have caregiver/family able to assist 

Outpatient Antimicrobial Therapy patients from Emergency Departments at the Royal Alexandra Hospital and Northeast Community Health Centre (NEHC), may be seen following submission of a completed Therapy Plan 

Medical day patients referred by prescribers who have privileges at the Royal Alexandra Hospital, are available for contact in the event of an adverse reaction and have Connect Care access to submit Therapy Plan for treatment.

If your patient has a central venous catheter in situ, please include CVAD Care therapy plan with appropriate locking solution.

To obtain services at the Royal Alexandra Hospital, prescribers MUST:
  • have privileges at the Royal Alexandra Hospital.
  • be available for contact in the event of an adverse reaction and
  • have Connect Care access to submit Therapy Plan for an appointment request
REFERRAL PROCESS - FOR CONNECT CARE USERS
Referrals are not accepted. Request for treatment is made via entry of a therapy plan in Connect Care
To obtain services at the Royal Alexandra Hospital, prescribers MUST:
  • have privileges at the Royal Alexandra Hospital.
  • be available for contact in the event of an adverse reaction and
  • have Connect Care access to submit Therapy Plan for an appointment request
Referrals are not accepted. Request for treatment is made via entry of a therapy plan in Connect Care
To obtain services at the Royal Alexandra Hospital, prescribers MUST:
  • have privileges at the Royal Alexandra Hospital.
  • be available for contact in the event of an adverse reaction and
  • have Connect Care access to submit Therapy Plan for an appointment request
ADDITIONAL SERVICE DETAILS
Physicians will be notified of incomplete therapy plans or therapy plans requiring changes via secure chat. If corrections are not made , the therapy plan will be discontinued and the physician notified of same via secure chat and letter.
Physicians will be notified of incomplete therapy plans or therapy plans requiring changes via secure chat. If corrections are not made , the therapy plan will be discontinued and the physician notified of same via secure chat and letter.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
 
PHONE
780-342-2660
FAX
780-923-3939
REFERRAL PHONE
780-735-5872
REFERRAL FAX
780-735-5642
REFERRAL FORM
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment. Faxed referral forms are not accepted

*Referring source: * While the patient is in the clinic, a physician contact or alternate MUST be immediately available when paged or contacted by phone.
Service request is to be completed in Connect Care by submitting a Therapy Plan for treatment. Faxed referral forms are not accepted

*Referring source: * While the patient is in the clinic, a physician contact or alternate MUST be immediately available when paged or contacted by phone.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Infusion
Past medical history
 
Within 3 months
Provision of medication list
 
Within 1 month
+-
Transfusion
Past medical history
 
Within 3 months
Provision of medication list
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please note our missed/cancelled appointment process:
 
Medical Referral: 2 cancelled/missed appointments will lead to cancellation of referral and will be discharged from the clinic.

Antimicrobial Therapy: 3 missed doses of antibiotic and/or 2 physician visits will lead to cancellation of referral and will be discharged from the clinic.
Please note our missed/cancelled appointment process:
 
Medical Referral: 2 cancelled/missed appointments will lead to cancellation of referral and will be discharged from the clinic.

Antimicrobial Therapy: 3 missed doses of antibiotic and/or 2 physician visits will lead to cancellation of referral and will be discharged from the clinic.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:30 pm
Tuesday: 8:30 am - 4:30 pm
Wednesday: 8:30 am - 4:30 pm
Thursday: 8:30 am - 4:30 pm
Friday: 8:30 am - 4:30 pm
Description:
Clinic hours vary, please contact the site for the most current information.
   
 
ADDRESS
4720 50 Avenue
Gibbons Alberta
T0A 1N0
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • There is limited space therefore we cannot routinely accommodate family members or significant others during therapy.
  • Bring along your own snacks to provide for nutritional requirements, as needed. Some therapies can be lengthy.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • There is limited space therefore we cannot routinely accommodate family members or significant others during therapy.
  • Bring along your own snacks to provide for nutritional requirements, as needed. Some therapies can be lengthy.
 
DIRECTIONS
Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
 
PHONE
780-342-2660
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not available.
Virtual appointments are not available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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