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This healthcare service has 1 current healthcare service locations.
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General Pediatric Clinic   at
South Health Campus
Connect Care Specialty: Pediatrics
Connect Care Department: CGY SHC PED COMMUNITY CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
A referral based specialty clinic that provides comprehensive general Pediatric care to NICU graduates up to 3 years.This service provides:
  • diagnosis, assessment, and management of health concerns for children
  • education to patients and their families about their conditions and how to prevent complications
  • patient and family access to service providers
A referral based specialty clinic that provides comprehensive general Pediatric care to NICU graduates up to 3 years.This service provides:
  • diagnosis, assessment, and management of health concerns for children
  • education to patients and their families about their conditions and how to prevent complications
  • patient and family access to service providers
ROUTINE REFERRAL PROCESS

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

Non-Connect Care Users: Complete the referral form and send it to the service using the contact information in this profile.

Connect Care Users: Use the Ambulatory Referral Order to the respective specialty in Connect Care.

URGENT REFERRAL PROCESS
Fax referral - indicating "urgent" and follow up with phone call to clinic to further discuss.
Telephone Hours--Monday to Friday 08:00-16:00.
Fax referral - indicating "urgent" and follow up with phone call to clinic to further discuss.
Telephone Hours--Monday to Friday 08:00-16:00.
EMERGENCY REFERRAL PROCESS
Direct patient to nearest emergency department.
Direct patient to nearest emergency department.
ELIGIBILITY REQUIREMENTS
Dr. Karen-Rose Wilson
Specializing in general pediatrics, complex care, palliative care, infants 0-3 years
Dr. Shirley Chan
Specializing in general pediatrics
Dr. Adel El Sharkawy
Specializing in Neonatology, Infants 0-3 years
Dr. Karen-Rose Wilson
Specializing in general pediatrics, complex care, palliative care, infants 0-3 years
Dr. Shirley Chan
Specializing in general pediatrics
Dr. Adel El Sharkawy
Specializing in Neonatology, Infants 0-3 years
ADDITIONAL SERVICE DETAILS
Our clinic multidisciplinary team includes pediatric nursing care, registered dietitian, pediatric physiotherapist, pediatric occupational therapist, and Pharmacist.
Our clinic multidisciplinary team includes pediatric nursing care, registered dietitian, pediatric physiotherapist, pediatric occupational therapist, and Pharmacist.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-956-2575
FAX
403-592-5106
REFERRAL FORM
REFERRAL RESOURCES
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Pediatrics
Clearly indicate the reason for referral.
 
With The Referral

Growth chart (Height, Weight, BMI)
 
With the Referral

Constipation, Behavioral Concerns and ongoing pediatric care
 
2-4 months
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Diagnosis
Clearly indicate the reason for referral.
 
With The Referral

Growth chart (Height, Weight, BMI)
 
With The Referral

Cardiac Diagnosis, Failure to thrive, Neurological Abnormalities, CMPA, Blood in Stool, NICU/PICU Follow ups.
 
0-2 Weeks

Growth & Development Concerns over the 6 month of age, Mental Health
 
1-2 Months
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you need to cancel or reschedule your appointment due to illness or for another reason, please call us as soon as possible so we may offer your appointment to another patient.
If appointment is cancelled within 2 business days this will be considered a missed appointment. A re-referral will be required after 3 missed appointments (no-shows).
If you need to cancel or reschedule your appointment due to illness or for another reason, please call us as soon as possible so we may offer your appointment to another patient.
If appointment is cancelled within 2 business days this will be considered a missed appointment. A re-referral will be required after 3 missed appointments (no-shows).
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
7 floor
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
We are located on the 7th floor of the Outpatient Wing of the South Health Campus. Enter through the main doors on the South side of the building and take the Outpatient Elevators (located to the left of the information desk) to the 7th floor.
South Health Campus site information
We are located on the 7th floor of the Outpatient Wing of the South Health Campus. Enter through the main doors on the South side of the building and take the Outpatient Elevators (located to the left of the information desk) to the 7th floor.
South Health Campus site information
 
PHONE
403-956-2575
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V5.1