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Child Development Services   at
Calgary 3820 24 Avenue NW
Connect Care Specialty: Developmental and Behavioural Pediatrics
Connect Care Department: CGY CDC CHILD DEV SVCS
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Child Development Services offers consulting services for the assessment, diagnosis and medical treatment of complex neuro-developmental issues affecting pediatric oncology survivors at the Alberta Children’s Hospital (ACH).The clinic works in collaboration with the Pediatric Oncology Survivor Clinic and community pediatricians to ensure that patients’ neuro-developmental needs are fully supported. Patients must have a community pediatrician in place who is actively involved in the patient’s care. The purpose of the POND clinic is not to assume primary care but to provide a consultative service to the community Pediatrician when the neurodevelopmental needs of the patient cannot be met in the community.

Child Development Services criteria and forms located on the Family Community Resource Center (FCRC).
Child Development Services offers consulting services for the assessment, diagnosis and medical treatment of complex neuro-developmental issues affecting pediatric oncology survivors at the Alberta Children’s Hospital (ACH).The clinic works in collaboration with the Pediatric Oncology Survivor Clinic and community pediatricians to ensure that patients’ neuro-developmental needs are fully supported. Patients must have a community pediatrician in place who is actively involved in the patient’s care. The purpose of the POND clinic is not to assume primary care but to provide a consultative service to the community Pediatrician when the neurodevelopmental needs of the patient cannot be met in the community.

Child Development Services criteria and forms located on the Family Community Resource Center (FCRC).
ROUTINE REFERRAL PROCESS
Central Access and Triage (CAT) triages referrals for the following clinics listed in Eligibility Requirements. Please review each clinic's routine process as each process is clinic specific. 
Wait time varies by individual clinic.
Central Access and Triage (CAT) triages referrals for the following clinics listed in Eligibility Requirements. Please review each clinic's routine process as each process is clinic specific. 
Wait time varies by individual clinic.
URGENT REFERRAL PROCESS
Urgent referral processes vary by clinic/service. 
Urgent referral processes vary by clinic/service. 
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ADDITIONAL SERVICE DETAILS
Refer to the Clinics and Services Chart chart for clinics/services provided. For more comprehensive information relating to each of the clinics/services please visit the Family & Community Resource Centre website. 
Additional referral information and relevant referral forms can be found within the applicable Alberta Referral Directory clinic/service profile (enter individual clinic name directly into the ARD search field to access).
New patients should receive the Child Development Centre Welcome Letter
Refer to the Clinics and Services Chart chart for clinics/services provided. For more comprehensive information relating to each of the clinics/services please visit the Family & Community Resource Centre website. 
Additional referral information and relevant referral forms can be found within the applicable Alberta Referral Directory clinic/service profile (enter individual clinic name directly into the ARD search field to access).
New patients should receive the Child Development Centre Welcome Letter
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
Main Reception 403-955-5900
FAX
Referral 403-476-7750
REFERRAL PHONE
403-955-5916
REFERRAL FAX
403-955-5990
REFERRAL FORM

Referral Form
For all other inquiries, please call reception at 403-955-5900.

Referral Form
For all other inquiries, please call reception at 403-955-5900.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Services
Please see the required information needed for each specific clinic provided at the Child Development Centre.
 
Current
Each clinic is listed above with a link to their specific profile. 
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring are-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
Missed appointments are minimized by requiring are-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
Suite 200
3820 24 Avenue NW
Calgary Alberta
T3B 2X9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located on the second floor of the Child Development Centre, which is the grey building across the street from the Alberta Children's Hospital.
Located on the second floor of the Child Development Centre, which is the grey building across the street from the Alberta Children's Hospital.
 
PHONE
Main Reception 403-955-5900
 
PARKING INSTRUCTIONS
Lot #53 is a University of Calgary outdoor, metered parking lot that is east of the CDC building.

Underground parking is also available at the Alberta Children's Hospital. Access is near the main entrance of the hospital.
Lot #53 is a University of Calgary outdoor, metered parking lot that is east of the CDC building.

Underground parking is also available at the Alberta Children's Hospital. Access is near the main entrance of the hospital.
 
EMAIL
WEBSITE
http://fcrc.albertahealthservices.ca/professional/cds/
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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