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Clinical Breast Health Program   at
Red Deer Regional Hospital Centre
Connect Care Specialty: Breast Surgery
Connect Care Department: RED RDHC BREAST HEALTH
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
Provides education, information, resources, and support to people with breast cancer or suspected breast cancer during initial diagnosis and surgery.Helps patients access services in a timely manner, and minimize delays in receiving care.

Services include:
  • care coordination by nurse navigators who are specialized in breast health and cancer
  • coordination of diagnostic tests and other appointments, such as mammograms, ultrasounds, and biopsies
  • patient education to assist with decisions about treatment options
  • support from clinical social workers
  • help resolving issues regarding appointment scheduling, as well as problems getting to appointments such as transportation and child care issues
Patients remain in the program until no further surgical treatments are required and transfer of care to a cancer centre is confirmed. Patients are discharged from the program if it is determined they do not have cancer or if they do not need to be monitored further.

The program does not offer routine breast (mammography) screening.
Provides education, information, resources, and support to people with breast cancer or suspected breast cancer during initial diagnosis and surgery.Helps patients access services in a timely manner, and minimize delays in receiving care.

Services include:
  • care coordination by nurse navigators who are specialized in breast health and cancer
  • coordination of diagnostic tests and other appointments, such as mammograms, ultrasounds, and biopsies
  • patient education to assist with decisions about treatment options
  • support from clinical social workers
  • help resolving issues regarding appointment scheduling, as well as problems getting to appointments such as transportation and child care issues
Patients remain in the program until no further surgical treatments are required and transfer of care to a cancer centre is confirmed. Patients are discharged from the program if it is determined they do not have cancer or if they do not need to be monitored further.

The program does not offer routine breast (mammography) screening.
ROUTINE REFERRAL PROCESS
A professional letter of referral which includes all requested investigations noted below is acceptable for referring patients to this clinic.

Please identify any co-morbidities as noted on Pathways.
A professional letter of referral which includes all requested investigations noted below is acceptable for referring patients to this clinic.

Please identify any co-morbidities as noted on Pathways.
URGENT REFERRAL PROCESS
Please identify if this referral is to be considered urgent.
Please identify if this referral is to be considered urgent.
EMERGENCY REFERRAL PROCESS
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.  If an emergency consult is required, providers can call RAAPID NORTH (patients north of Red Deer) at 1-800-282-9911 or 780-735-0811 or RAAPID SOUTH (patients in and south of Red Deer) at 1-800-661-1700 or 403-944-4486.
ELIGIBILITY REQUIREMENTS
  • Confirmed breast cancer diagnosis, or
  • A concerning palpable lump on clinical exam, or
  • BIRADS 4 finding on diagnostic imaging, or
  • Unilateral, spontaneous, persisting, frequent, bloody nipple discharge on clinical exam. 
  • Confirmed breast cancer diagnosis, or
  • A concerning palpable lump on clinical exam, or
  • BIRADS 4 finding on diagnostic imaging, or
  • Unilateral, spontaneous, persisting, frequent, bloody nipple discharge on clinical exam. 
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 14 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 30 calendar days.
 
PHONE
403-314-6056
FAX
403-314-6072
REFERRAL FORM
A professional letter of referral which includes all requested investigations noted below is acceptable for referring patients to this clinic.
A professional letter of referral which includes all requested investigations noted below is acceptable for referring patients to this clinic.
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Abnormal findings on diagnostic imaging (BIRAD4-5)
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Diagnostic imaging guided biopsy results if available
 
Within 1 month
+-
Abnormality found on general breast exam
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Refer to MyHealth.Alberta.ca for additional patient information resources.
+-
Benign findings on diagnostic imaging (BIRAD2-3)
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame

Refer to MyHealth.Alberta.ca for additional patient information resources.
Benign referrals will be received and triaged by CBHP. If your patient's benign condition does not meet the criteria to be followed by CBHP, as per the Alberta Referral Directory, the referral will be managed according to the CBHP Triage Guidelines and redirected to the surgeon's office directly if applicable, returned to you with management recommendations, or re-directed to the applicable service.
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Breast cancer invasive
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Pathology report
 
Within 1-3 weeks
Cytology results report if available
 
Please advise if waiting on results
+-
Ductal carcinoma in situ
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Pathology report
 
Within 1-3 weeks
Cytology results report if available
 
Please advise if waiting on results
+-
High risk lesion found on breast biopsy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Pathology report
 
Within 1-3 weeks
Any previous diagnostic reports should be provided with referral.
+-
Increased risk of breast cancer
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
Please refer accordingly to patient preference at either Calgary Breast Health Program (Tel: 403-944-2240)  or  Allard Hereditary Breast and Ovarian Clinic (Tel: 780-735-4718)
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Suspicious abnormality found on general breast exam
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Age <30 breast ultrasound report
 
Within 1-3 months
Age >30 mammogram report
 
Within 1-3 months
Where applicable - indicate blood thinners ie. Coumadin, Heparin, Plavix ...
 
Within 3 months
Any family history of Cancer
 
No time frame
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients who miss non urgent appointments will be returned to their Family Physician and will require a new referral to be scheduled in the future.
Patients who miss non urgent appointments will be returned to their Family Physician and will require a new referral to be scheduled in the future.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
3rd Floor South Complex (by appointment only)
3942 50A Avenue
Red Deer Alberta
T4N 4E7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS

Red Deer Regional Hospital is located off Gaetz Avenue in Red Deer and also accessible off Taylor Drive and 43rd Street. If coming from Hwy QE2 take 32nd Street Exit and follow "H" signs. The Clinical Breast Health Program is located on the 3rd floor of the South Complex (By appointment only)

Red Deer Regional Hospital is located off Gaetz Avenue in Red Deer and also accessible off Taylor Drive and 43rd Street. If coming from Hwy QE2 take 32nd Street Exit and follow "H" signs. The Clinical Breast Health Program is located on the 3rd floor of the South Complex (By appointment only)

 
PHONE
403-314-6056
 
PARKING INSTRUCTIONS
Street parking, underground parking or parkade parking is available at Red Deer Regional Hospital or Central Alberta Cancer Centre.
Street parking, underground parking or parkade parking is available at Red Deer Regional Hospital or Central Alberta Cancer Centre.
 
EMAIL
clinical.breasthealthprogram@ahs.ca
WEBSITE
https://www.ahs.ca/rdbhp
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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