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Gut Motility Clinic - Outpatients   at
South Health Campus
Specialty: Gastroenterology
Connect Care Department: CGY SHC GI MOTILITY
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The Gut Motility Clinic provides diagnosis and management of a comprehensive range of adult motility and functional disorders.This service provides diagnostic testing of adult motility and functional disorders including:
  • esophagus / stomach (heartburn, non-cardiac chest pain, difficulty swallowing)
  • ano-rectal (constipation, fecal incontinence)
The Gut Motility Clinic provides diagnosis and management of a comprehensive range of adult motility and functional disorders.This service provides diagnostic testing of adult motility and functional disorders including:
  • esophagus / stomach (heartburn, non-cardiac chest pain, difficulty swallowing)
  • ano-rectal (constipation, fecal incontinence)
ELIGIBILITY REQUIREMENTS
18 years and older
18 years and older
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referrals are NOT accepted from a GP since a Specialist must refer to this service in order to have any of the Gut Motility diagnostic tests. Specialist referrals include referrals from Gastroenterology, GIM, Respiratory, Lung Transplant, Rheumatology, ENT, Surgery (general/ thoracic) etc.
Complete the referral form and fax it to the service using the contact information in this profile.
Referrals are NOT accepted from a GP since a Specialist must refer to this service in order to have any of the Gut Motility diagnostic tests. Specialist referrals include referrals from Gastroenterology, GIM, Respiratory, Lung Transplant, Rheumatology, ENT, Surgery (general/ thoracic) etc.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Gastroenterology, type CGY SHC GI MOTILITY in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Gastroenterology, type CGY SHC GI MOTILITY in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
For general information about the Gut Motility Centre 
For general information about the Gut Motility Centre 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 30 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 30 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-2803
FAX
403-956-2845
REFERRAL PHONE
403-956-2803
REFERRAL FAX
403-956-2845
REFERRAL FORM
Please contact Gut Motility Clinic for a copy of the Referral Form.

Please note:
Referral form MUST be filled out completely in order to proceed with any testing.
 
Referrals must include if patient will or will not be on PPI during testing.
 
If out of province (or anything not available in Netcare) please provide pertinent information with referral (i.e. EGD imaging results, diagnostic imaging etc.)
Please contact Gut Motility Clinic for a copy of the Referral Form.

Please note:
Referral form MUST be filled out completely in order to proceed with any testing.
 
Referrals must include if patient will or will not be on PPI during testing.
 
If out of province (or anything not available in Netcare) please provide pertinent information with referral (i.e. EGD imaging results, diagnostic imaging etc.)
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Motility test
Past medical history
 
Within 1 month
Endoscopy and/or upper GI barium study
 
Within 2 years
Referral form MUST be filled out completely in order to proceed with any testing.
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
A no show is someone who misses an appointment without cancelling it within a full working day (24 hours) in advance or who fails to present at the time of a scheduled appointment. Both of these will be recorded in the patients chart as a no show.  
 
Failure to attend an appointment does prevent another patient from taking this appointment time and thus affect patient care. Please make all attempts to attend booked appointment.  
A no show is someone who misses an appointment without cancelling it within a full working day (24 hours) in advance or who fails to present at the time of a scheduled appointment. Both of these will be recorded in the patients chart as a no show.  
 
Failure to attend an appointment does prevent another patient from taking this appointment time and thus affect patient care. Please make all attempts to attend booked appointment.  
 
HOURS OF OPERATION
Monday: 7:30 am - 3:30 pm
Tuesday: 7:30 am - 3:30 pm
Wednesday: 7:30 am - 3:30 pm
Thursday: 7:30 am - 3:30 pm
Friday: 7:30 am - 3:30 pm
Description:
Closed statutory holidays.
   
 
ADDRESS
7th Floor Outpatient Services - Clinic 7E (within GI and Hepatology Outpatient Services)
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS

Gut Motility Outpatient Clinic is located on the 7th floor outpatient services in Clinic 7E (within GI and Hepatology Outpatient Clinic).Take the outpatient elevators to the 7th floor, turn right and follow signage. 

At the information desk, on the main floor, there are "wayfinders", people in red shirts to help you find your way (if you get lost). There are also electronic kiosks throughout the hospital that give directions.

South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance.

SHC Patient Access Brochure
Bus Routes
Current bus service to South Health Campus (SHC) include:

  • Route468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at west stop on Seton Boulevard to the north of the campus.

Gut Motility Outpatient Clinic is located on the 7th floor outpatient services in Clinic 7E (within GI and Hepatology Outpatient Clinic).Take the outpatient elevators to the 7th floor, turn right and follow signage. 

At the information desk, on the main floor, there are "wayfinders", people in red shirts to help you find your way (if you get lost). There are also electronic kiosks throughout the hospital that give directions.

South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance.

SHC Patient Access Brochure
Bus Routes
Current bus service to South Health Campus (SHC) include:

  • Route468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at west stop on Seton Boulevard to the north of the campus.
 
PHONE
403-956-2803
 
PARKING INSTRUCTIONS
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.

For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. There is access to the Emergency Department entrance off of Seton Boulevard.

Transit:
Current bus service to South Health Campus (SHC) include:
- Route 468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at the west stop on Seton Boulevard to the north of the campus.
South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard. South Health Campus will be on your right.

For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. There is access to the Emergency Department entrance off of Seton Boulevard.

Transit:
Current bus service to South Health Campus (SHC) include:
- Route 468 travels through Cranston, Seton, Auburn Bay and Mahogany. This bus drops off at the west stop on Seton Boulevard to the north of the campus.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
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Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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