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Alberta Healthy Living Program - Central Zone   at
Wainwright Provincial Building
Specialty: Chronic Disease
Connect Care Department: WAI WPB AB HEALTHY LIVING
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Central Zone
SERVICE DESCRIPTION
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Due to COVID, some programs may be offered via Zoom.

Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. The program is based on a model that includes:

Health Education:
  • Adult Weight Management - Learn safe and effective strategies to promote healthy living and weight management.
  • Diabetes the Basics – Nutrition, physical activity and stress can affect diabetes management. These workshops will help you learn about diabetes and effective strategies to help manage it.
  • Heart Wise: Managing blood Pressure and cholesterol – Maintaining a healthy blood pressure and cholesterol level reduce your risk of heart disease, stroke, kidney failure and many other illnesses. In this workshop, offered in collaboration with AHS Nutrition Services, you will learn what affects your blood pressure and cholesterol level and what you can do to manage them.
  • Other workshops – Learn how sleep, regular exercise, stress management and nutrition contribute to our health. Create goals and action plans. Learn effective weight management strategies.
Self-Management:

Better Choices, Better Health® - Nutrition, physical activity and stress affect your life, especially when you’re living with ongoing health concerns. These workshops will help you discover changes and strategies to help you live healthier. This education is originally based on Stanford University’s Chronic Disease Self-Management Program and is vailable online. You can join this workshop from any computer with an Internet connection, including dial-up. You can choose to remain anonymous. Better Choices Better Health

Exercise Programs:

Exercise can help you manage chronic conditions and stay healthy. Learning to do it safely will help you prevent injury and stay on track for living healthy. Sessions vary by community.

Specialty Care / Clinics:

Only offered at the Red Deer Regional Hospital Centre

Pregnancy and Diabetes - Learn important diabetes management skills when planning a pregnancy and how to manage diabetes during pregnancy.

Type 1 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity, illness, ketones and glucagon care.

Type 2 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity and illness care.

Insulin Pump - Learn about insulin pump therapy, how to use an insulin pump effectively and how to access insulin pump therapy in Alberta.

For more information please visit our website: Alberta Healthy Living Program
The Alberta Healthy Living Program provides services to those living with chronic conditions in communities throughout Alberta.Due to COVID, some programs may be offered via Zoom.

Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. The program is based on a model that includes:

Health Education:
  • Adult Weight Management - Learn safe and effective strategies to promote healthy living and weight management.
  • Diabetes the Basics – Nutrition, physical activity and stress can affect diabetes management. These workshops will help you learn about diabetes and effective strategies to help manage it.
  • Heart Wise: Managing blood Pressure and cholesterol – Maintaining a healthy blood pressure and cholesterol level reduce your risk of heart disease, stroke, kidney failure and many other illnesses. In this workshop, offered in collaboration with AHS Nutrition Services, you will learn what affects your blood pressure and cholesterol level and what you can do to manage them.
  • Other workshops – Learn how sleep, regular exercise, stress management and nutrition contribute to our health. Create goals and action plans. Learn effective weight management strategies.
Self-Management:

Better Choices, Better Health® - Nutrition, physical activity and stress affect your life, especially when you’re living with ongoing health concerns. These workshops will help you discover changes and strategies to help you live healthier. This education is originally based on Stanford University’s Chronic Disease Self-Management Program and is vailable online. You can join this workshop from any computer with an Internet connection, including dial-up. You can choose to remain anonymous. Better Choices Better Health

Exercise Programs:

Exercise can help you manage chronic conditions and stay healthy. Learning to do it safely will help you prevent injury and stay on track for living healthy. Sessions vary by community.

Specialty Care / Clinics:

Only offered at the Red Deer Regional Hospital Centre

Pregnancy and Diabetes - Learn important diabetes management skills when planning a pregnancy and how to manage diabetes during pregnancy.

Type 1 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity, illness, ketones and glucagon care.

Type 2 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity and illness care.

Insulin Pump - Learn about insulin pump therapy, how to use an insulin pump effectively and how to access insulin pump therapy in Alberta.

For more information please visit our website: Alberta Healthy Living Program
ELIGIBILITY REQUIREMENTS
Adults and Pediatrics
Adults and Pediatrics
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Please indicate on referral if this is to be considered urgent.
Complete the referral form and fax it to the service using the contact information in this profile.
Please indicate on referral if this is to be considered urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Chronic Disease, type WAI WPB AB HEALTHY LIVING in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Chronic Disease, type WAI WPB AB HEALTHY LIVING in the “To Department” section and complete order. 
REFERRAL PROCESS - FOR SELF-REFERRAL
Complete the referral form and fax or call the service using the contact information in this profile.
Complete the referral form and fax or call the service using the contact information in this profile.
ADDITIONAL SERVICE DETAILS
Services vary by community. Registration is required. For more information regarding all services available please visit our website at: Central Zone information
Services vary by community. Registration is required. For more information regarding all services available please visit our website at: Central Zone information
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
1-877-314-6997
FAX
1-877-314-6993
REFERRAL PHONE
877-314-6997
REFERRAL FAX
877-314-6993
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Diabetes self management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Education about self management of diabetes
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Health education - exercise
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Personal care management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Pulmonary rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Wellness health education, guidance, and counseling
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
A letter will be sent to both the patient and the referring source, if applicable, should 2 or more appointments be missed.
A letter will be sent to both the patient and the referring source, if applicable, should 2 or more appointments be missed.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 8:00 pm
Wednesday: 8:00 am - 8:00 pm
Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
810 14 Avenue
Wainwright Alberta
T9W 1R2
PATIENT APPOINTMENT INSTRUCTIONS
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
Located on 14 Avenue
Located on 14 Avenue
 
PHONE
1-877-314-6997
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are available.
Virtual appointments are available.
 
PARKING MAP
There is currently no parking map available.
There is currently no parking map available.
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.6