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Stroke Early Supported Discharge Program   at
Glenrose Rehabilitation Hospital
Connect Care Specialty: Rehabilitation
Connect Care Department: EDM GRH STROKE EARLY SUPP DC
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Stroke Early Supported Discharge Program (SESD) provides client-focused, virtual or in-home therapy for adults with stroke who are referred from hospital upon discharge.Clients of SESD receive up to 6 weeks of virtual or in-home therapy. This program is intended for clients with mild to moderate deficits who cannot access outpatient rehabilitation services or for whom in-home therapy is deemed most appropriate. Clients actively participate in setting goals for their therapy. Stroke specialists provide support with overcoming barriers, reintegration with the community, and transfer to outpatient rehabilitation services if appropriate.
The Stroke Early Supported Discharge Program (SESD) provides client-focused, virtual or in-home therapy for adults with stroke who are referred from hospital upon discharge.Clients of SESD receive up to 6 weeks of virtual or in-home therapy. This program is intended for clients with mild to moderate deficits who cannot access outpatient rehabilitation services or for whom in-home therapy is deemed most appropriate. Clients actively participate in setting goals for their therapy. Stroke specialists provide support with overcoming barriers, reintegration with the community, and transfer to outpatient rehabilitation services if appropriate.
ROUTINE REFERRAL PROCESS
Connect Care Department Specialty:  Rehabilitation
Connect Care Department:  EDM GRH STROKE EARLY SUPP DC

The Referring Provider must be a physician or nurse practitioner.
  • Electronic referral through Connect Care to EDM GRH STROKE EARLY SUPP DC, using the SmartPhrase "GRHSESDREFERRALCONNECTCARE" in the Comments section of the referral and fill out the form completely to avoid delay in service.
  • Clinicians not on Connect Care may submit a completed referral form via fax or through the Connect Care Provider Portal.  Please call 780-735-6245 for a referral form to be sent to you.  
Connect Care Department Specialty:  Rehabilitation
Connect Care Department:  EDM GRH STROKE EARLY SUPP DC

The Referring Provider must be a physician or nurse practitioner.
  • Electronic referral through Connect Care to EDM GRH STROKE EARLY SUPP DC, using the SmartPhrase "GRHSESDREFERRALCONNECTCARE" in the Comments section of the referral and fill out the form completely to avoid delay in service.
  • Clinicians not on Connect Care may submit a completed referral form via fax or through the Connect Care Provider Portal.  Please call 780-735-6245 for a referral form to be sent to you.  
URGENT REFERRAL PROCESS
Please direct to call EMS to access Emergency Services.
Please direct to call EMS to access Emergency Services.
EMERGENCY REFERRAL PROCESS
Please direct to call EMS to access Emergency Services.
Please direct to call EMS to access Emergency Services.
ELIGIBILITY REQUIREMENTS
  • Recent stroke with resultant mild to moderate deficits.
  • Appropriate rehabilitation goals.
  • Medically stable with circumstances that prevent them from attending available outpatient ambulatory programs.
  • Recent stroke with resultant mild to moderate deficits.
  • Appropriate rehabilitation goals.
  • Medically stable with circumstances that prevent them from attending available outpatient ambulatory programs.
ADDITIONAL SERVICE DETAILS
PLEASE NOTE:  Virtual or in-home therapy is provided for adults with stroke who are referred from hospital upon discharge.
PLEASE NOTE:  Virtual or in-home therapy is provided for adults with stroke who are referred from hospital upon discharge.
COMMUNICATION PROCESS
  • Communication of referral receipt to referral source will occur within 7 calendar days.
  • Communication of appointment details or wait list status to patient and referral source will occur within 7 calendar days.
  • Communication of initial appointment outcomes to referral source will occur within 14 calendar days.
 
PHONE
780-735-6245
FAX
780-735-7995
REFERRAL PHONE
780-735-6245
REFERRAL FAX
780-735-7995
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Timing
Additional Details
+-
Cerebrovascular accident
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Will access Netcare
 
Within 1 month
+-
Stroke rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Will access Netcare
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Two missed appointments without notice will result in discontinuation of services.
Two missed appointments without notice will result in discontinuation of services.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Patients are seen at home. Times will be provided at time of appointment booking.
   
 
ADDRESS
Room 4 GlenEast
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please report to the Main Entrance of the Glenrose Rehabilitation Hospital, just off of 111 Avenue, at 10230 - 111 Avenue.  Check in with the Information/Admitting Desk for further directions.  
Please report to the Main Entrance of the Glenrose Rehabilitation Hospital, just off of 111 Avenue, at 10230 - 111 Avenue.  Check in with the Information/Admitting Desk for further directions.  
 
PHONE
780-735-6245
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt. Pay stations accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change. Parking Office accepts payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt. Pay stations accept Canadian coins or credit card (Visa, Mastercard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change. Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Designated surface and underground parking stalls. Ramps and wheelchair accessible washrooms.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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